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Hyundai Azera Reliability

38 messages,  Last post on Dec 03, 2009 at 2:33 PM

You are in the Hyundai Azera Forum. Your Hosts are pat & karens

What is this discussion about? Hyundai Azera, Sedan


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#12 of 38
Re: Steering wheel laminate chipping [wamba2000] by dmallia
Jun 27, 2008 (11:17 am)
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Replying to: wamba2000 (Jun 27, 2008 8:04 am)

I have an '06 Azera Limited and the steering wheel is also chipping. Little specs of the wheel are delaminating, along with one long strip (my wife thinks it was caused by my wedding ring). Have not yet contacted the dealer to see if this is an ongoing and prevelant problem. If others are experiencing it, I will bring that up to the dealer when I take it in. Other than that, I LOVE my Azera.
#13 of 38
Re: Steering wheel laminate chipping [wamba2000] by dborth
Jun 28, 2008 (1:34 am)
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Replying to: wamba2000 (Jun 27, 2008 8:04 am)

"I've pointed this out to my dealer, but didn't get any answer on what they can do about the wheel."
 
I have seen several posts about this here, and other Azera forums. The "answer" is replacement under the bumper-bumper warranty.
#14 of 38
Re: Steering wheel laminate chipping [dmallia] by cdmuile
Jun 29, 2008 (5:44 pm)
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Replying to: dmallia (Jun 27, 2008 11:17 am)

Some '06s definitely had a steering wheel delaminating problem. My dealer replaced it under warrantee. Hyundai knows about this problem. Don't let them jerk you around.
#15 of 38
Seat Heater problem by oskidunker1
Jul 01, 2008 (7:01 am)
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Replying to: doveman7 (Jun 26, 2008 12:03 pm)

I too experienced that and have had the heater dissconnected for the summer. They replaced the switch once but the problem resurfaced again. hard to proove. Seat is not ventilated and does get warm even with the heater dissconnected.I used to have top direct ac vents at the seat and lift my back so the seat would cool, or open the window. I feel there is a definite problem with the seat heater
 
Also the Tire Pressure Monitoring system does not work and I am thinking about having this dissconnected. I continue to get messages at the same stretch of hiway everyday indicating a TPMS failure. Smooth road. Noe reason this should happen. Had it reset once. Did no good. But these are really minor points. 07 with 13,000 miles
#16 of 38
Steering Wheel Problem by oskidunker1
Jul 01, 2008 (4:42 pm)
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Replying to: oskidunker1 (Jul 01, 2008 7:01 am)

Talked to Hyundai today and they refused to cover the chipping under warranty. Said the dealer noted he though it was from a ring I was wearing. This problem surfaced one month after I took delivery of the car. So I guess I will call the Alternative Dispute resolution line tomorrow. Since this has never happened with any other car I have owned, it seems silly to blame a ring.Will be interesting to see what happens. You'd think they would at least offer to repair the nick if they won't replace the whole wheel
 
Oh, by the way the disclaim any knowledge of a laminating problem on their steering wheels. Told me, "We appreciate you bringing this to our attention"Here is one case where Audi would not have hassled me about this on a one month old car.
#17 of 38
Re: Steering wheel laminate chipping [cdmuile] by njalan
Jul 01, 2008 (7:11 pm)
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Replying to: cdmuile (Jun 29, 2008 5:44 pm)

Now oskidunker1 had the same problem (steering wheel chipping within one month of purchase, see posting #16) and the dealer refused to have it replaced under warranty. Pl advise specifically how to not let the dealers jerk us around.
#18 of 38
Re: Steering wheel laminate chipping [njalan] by cdmuile
Jul 01, 2008 (9:09 pm)
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Replying to: njalan (Jul 01, 2008 7:11 pm)

Incredible that your dealer is not aware of the problem. Check out earlier postings on this forum and other forums, print them out and take the documentation to your dealer. Insist that they replace the steering wheel at no cost under warantee! This dealer situation is becoming a major factor in my purchasing another Hyundai.
#19 of 38
Re: Steering wheel laminate chipping [cdmuile] by oskidunker1
Jul 02, 2008 (6:17 am)
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Replying to: cdmuile (Jul 01, 2008 9:09 pm)

need link to posts. Search does not find them. Thanks
#20 of 38
Re: Steering wheel laminate chipping [oskidunker1] by tonycd
Jul 02, 2008 (9:41 am)
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Replying to: oskidunker1 (Jul 02, 2008 6:17 am)

Ask and ye shall receive:
 
http://www.google.com/search?hl=en&q=site:edmunds.com+azera+%22chipping%22+wheel- &start=10&sa=N
#21 of 38
Re: Steering wheel laminate chipping [tonycd] by oskidunker1
Jul 02, 2008 (2:39 pm)
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Replying to: tonycd (Jul 02, 2008 9:41 am)

Called the dispute number in the front of the manual today. A nice lady in Virginia took all the info and said I would be receiving a packet. Two hours later Hyundai called and changed their minds and agreed to replace the steering wheel as a one time getsture of good faith even though"it is not covered" They then incredibly asked me to pay the dealer the $1500.00 and sent them the receipt for reimbursement. When I refused theys said."ok , then we will just take care of it with the dealer" Very nice Lady at Hyundai but a strange way of going about this, don't you think?

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