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'07 Rav4 side airbags blew up in my face with NO impact to car!

39 messages,  Last post on Nov 11, 2009 at 5:11 AM

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What is this discussion about? Toyota RAV4, SUV

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#8 of 39 Re: '07 Rav4 side airbags blew up in my face with NO impact to car! [jondubus] by sm685 Jun 03, 2008 (8:02 am)
Replying to: jondubus (May 20, 2008 8:27 am) wow - please do keep us apprised. Toyota has some real customer service problems on their hands these days and their ignorance of this has cost them one customer here. More to follow I'm sure. Replies to this message: jondubus (Jul 01, 2008 12:16 pm)
#10 of 39 Re: '07 Rav4 side airbags blew up in my face with NO impact to car! [sm685] by jondubus Jul 01, 2008 (12:16 pm)
Replying to: sm685 (Jun 03, 2008 8:02 am) (Lack of) Progress report: I wrote a letter describing my RAV4 airbag defect to Mr. Yukitoshi Funo, CEO of Toyota N. America in New York with copies to the director of the Toyota human resources dept. and the Toyota legal dept. in Torrance, CA. I did then receive some calls from a representative of the legal dept. in Torrance, offering to buy back my car. Seemed like progress. After more return calls I made to work out the details, and with calls to Mr. Funo, and others, I again have had no response from Toyota for the last two weeks. It is now a full three months since this frightfully defective product nearly killed me, yet I still have no satisfactory response from Toyota, just more shameful corporate behavior.
#11 of 39 Re: '07 Rav4 side airbags blew up in my face with NO impact to car! [stevem by jondubus Jul 03, 2008 (8:02 am)
Replying to: hank119 (May 06, 2008 8:09 am) I called the NHTSA today and they registered my complaint, and reccommended I call the Federal Trade Commission. I did that too and registered a complaint with them, giving them Mr. Funo's phone number and the number of the Legal dept. representative. I also contacted the Car Talk radio program on NPR. Any other ideas out there of how I can further advertise my experience with Toyota's potentially lethal airbag defect? On the NHTSA website I found another '07 RAV4 airbag incident reported to them in Jan. '08, where the airbags did not deploy in an accident, and caused a "major injury". Replies to this message: sm685 (Jul 08, 2008 9:01 am) jondubus (Jul 09, 2008 10:43 am) tidester (Jul 09, 2008 11:22 am) and 1 more... mexateck (Jul 11, 2008 7:10 am)
#12 of 39 Re: '07 Rav4 side airbags blew up in my face with NO impact to car! [stevem [jondubus] by sm685 Jul 08, 2008 (9:01 am)
Replying to: jondubus (Jul 03, 2008 8:02 am) I just sold my Rav after 2 years of disappointing failures and service nightmares. My new Honda is just fine - hopefully not a repeat of the Toyota. Fortunately, the Ravs have a good rep and I did well on the sale. As I've said before, Toyota better wake up - there is competition and it's catching up. Good luck with your airbags - I wouldn't take another Rav if I were you - I'd have a lawyer getting a check from them instead. Replies to this message: jondubus (Jul 09, 2008 10:43 am) tidester (Jul 09, 2008 11:22 am) sm685 (Jul 10, 2008 8:56 am) mexateck (Jul 11, 2008 7:10 am)
#13 of 39 Re: '07 Rav4 side airbags blew up in my face with NO impact to car! [sm685] by jondubus Jul 09, 2008 (10:43 am)
Replying to: sm685 (Jul 08, 2008 9:01 am) sm685, After 3 months of wrangling, I've finally reached a settlement with the Toyota Legal Dept. (on my own). It's not quite finalized, but we do have an agrement I can live with. Since it's not finalized, I can't review any other details. I've appreciated your support. Replies to this message: tidester (Jul 09, 2008 11:22 am) sm685 (Jul 10, 2008 8:56 am) mexateck (Jul 11, 2008 7:10 am)
#14 of 39 Re: '07 Rav4 side airbags blew up in my face with NO impact to car! [jondubus] by tidester HOST Jul 09, 2008 (11:22 am)
Replying to: jondubus (Jul 09, 2008 10:43 am) When and if you can disclose the terms of the agreement, please report back to us. I'm sure other would like to know.   tidester, host SUVs and Smart Shopper Replies to this message: sm685 (Jul 10, 2008 8:56 am)
#15 of 39 Re: '07 Rav4 side airbags blew up in my face with NO impact to car! [tidester] by sm685 Jul 10, 2008 (8:56 am)
Replying to: tidester (Jul 09, 2008 11:22 am) Glad you were able to work it out. Be interested to hear the details sometime.
#16 of 39 Re: '07 Rav4 side airbags blew up in my face with NO impact to car! [jondub by mexateck Jul 11, 2008 (7:10 am)
Replying to: jondubus (Jul 09, 2008 10:43 am) This is absolutely positively atrocious. I am so sorry you went through all of that hassle and still seem to be living it to this day. You certainly have my support... as, though I have not suffered as much adversity as you, am going through a bit of hell with my own Rav4. Your resolution trail is certainly appreciated and any help that we can provide I'm sure we'll be more than happy to give.
#17 of 39 mom under attack by mikfuoner Sep 04, 2008 (8:14 am)
I am a 8 1/2 months pregnant owner of a 97 Toyota Rav 4. My driver/passenger side airbags deployed simultaneously 3 weeks ago fo NO REASON. There I was attempting to make my way home after a busy day at the office, I get in the car, turn the ignition, step on the gas, and BANG. Both airbags explode in my face, scaring the absolute daylights out of me. Never mind that the sheer force of the drivers airbag was centered directly on my baby and the passengers side made burned mincemeat of my right arm. I have spent the better part of the past 3 weeks haggling with my own insurance company and Toyota, over who will be responsible for fixing my machine, to this point in time they are both playing a nice game of not it. I am growing more and more frustrated as the days skulk by and the reality seems to be my baby will be here far before anything is done by Toyota to remedy this disaster. Your help in this matter is appreciated. Replies to this message: jondubus (Sep 04, 2008 2:08 pm) tidester (Sep 04, 2008 3:07 pm) jondubus (Sep 05, 2008 4:29 am) and 4 more...

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