- #35 of 39
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Re: '07 Rav4 side airbags blew up in my face with NO impact to car! [jondub
by Tdisibio
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Dec 02, 2008 (7:19 pm)
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Replying to: jondubus (Dec 02, 2008 6:46 pm)
I have finally gotten in touch with someone. As soon as I called and asked for the CEO a kind lady in the executive offices took down my information and I was contacted by a Manager in the Customer Relations Department. They are now working to determine what caused the car to malfunction. Then we are going to go from there. I expressed to them my dissatisfaction with their complete disregard for my issue because we didn't live in the US. This is what it seemed to me. At least we now have the ball rolling and we can go from there.
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- #36 of 39
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Re: '07 Rav4 side airbags blew up in my face with NO impact to car! [jondub
by jondubus
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Dec 02, 2008 (7:43 pm)
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Replying to: Tdisibio (Dec 02, 2008 7:19 pm)
Great news!! It's likely there'll be more hurdles, but you're on the right track. Nice going.
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- #37 of 39
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Re: '07 Rav4 side airbags blew up in my face with NO impact to car! [jondubus]
by chrisc111
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Jul 21, 2009 (1:41 pm)
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Replying to: jondubus (May 01, 2008 7:30 pm)
This just happened to me too (July 17, 2009). I have a '08 RAV4 with around 7500 miles on it. The car was in a parking lot, was in park and the parking brake was on. I was not involved in any accident—I was not even moving and nothing hit my car. I subsequently contacted Toyota Corporate and the car is at the dealership to see what happened. I would be interested to hear if someone out there has some advice on how to deal with Toyota on this issue or if this is happening to other '08 RAV4s. Thanks.
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- #38 of 39
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Re: '07 Rav4 side airbags blew up in my face with NO impact to car! [jondubus]
by madrav4owner
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Nov 10, 2009 (8:14 am)
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Replying to: jondubus (May 01, 2008 7:30 pm)
My side airbags exploded for absolutely no reason. I thought I had been shot the sound was so loud. I was driving about 20 mph on a surface street in my town, Glendale, CA. Had I been on one of our crazy freeways I think I may have been killed. Have sent a very detailed letter to the president of Toyota in Japan. Return receipt was received and again I was pushed off to another representative in Torrance, CA who did nothing but say the car has been repaired. My Rav 4 is still at the dealership (since Sept. 30th) and I refuse to ever drive it again.
Has anyone made any progress with legal representation? I need some suggestions as I am out transportation and spending a lot on rental cars.
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- #39 of 39
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Re: '07 Rav4 side airbags blew up in my face with NO impact to car! [madrav
by jondubus
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Nov 11, 2009 (5:11 am)
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Replying to: madrav4owner (Nov 10, 2009 8:14 am)
I'm the OP to this thread. Toyota finally settled with me for $40,000 but only after about 4 months of wrestling with them, and that meant 4 months of rental cars. I called and completely filled the voice mailbox of the CEO of Toyota North America whenever I had the time  , and that seemed to finally get results. Out of the 40k I had to pay the rentals but had enough to nearly pay for a new car. You have to keep on them. They will try to wait you out till you give up.Most lawyers I talked with didn't want the case. I did mine on my own. Good luck.
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