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'07 Rav4 side airbags blew up in my face with NO impact to car!

39 messages,  Last post on Nov 11, 2009 at 5:11 AM

You are in the Toyota RAV4 Forum. Your Hosts are steve_ & tidester

What is this discussion about? Toyota RAV4, SUV


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#18 of 39
Re: mom under attack [mikfuoner] by jondubus
Sep 04, 2008 (2:08 pm)
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Replying to: mikfuoner (Sep 04, 2008 8:14 am)

After 5 months of wrangling with Toyota, including letters and phone calls describing the incident to a Mr. Yukitoshi Funo, Chairman and CEO of Toyota N. America, I've finally recieved a settlement satisfactory to me. To get his adress and phone number, simply Wikipedia Toyota. He is in the Torrance, Californis corporate office. I had a long stretch when I would call nearly every day, or send another letter. Finally I recieved a response from the Toyota legal dept. With Mr. Funo, (via his voice mail, you won't get him personally) bring up the dishonor your incident (and mine), has brought to his company. Not to mention that delays in settling with you are criminal. I settled mine w/o an attorney, but you may need one. Reply if you need more help.
#19 of 39
Re: mom under attack [jondubus] by tidester HOST
Sep 04, 2008 (3:07 pm)
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Replying to: jondubus (Sep 04, 2008 2:08 pm)

Are you at liberty to share any details of the settlement? We'd all like to know!
 
tidester, host
SUVs and Smart Shopper
#20 of 39
Re: mom under attack [tidester] by jondubus
Sep 05, 2008 (4:29 am)
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Replying to: tidester (Sep 04, 2008 3:07 pm)

Tidester, I have one last detail to wrap up with Toyota: The RAV 4 was bought back by Toyota, but I keep recieving payment statements from Toyota Financial. If mikfuoner doesn't hear anything soon, I will reveal the terms of my settlement long and loud. Stay tuned. To mikfuoner: If you haven't already, start a thread on the Toyota Nation forum about your experience. Also, I made no excessive demands of Toyota, only that I did demand they return me to the state I was in, financially and healthwise before their defective product injured me. Likewise, you want to be RESTORED. None of that is unreasonable.
#21 of 39
Re: mom under attack [jondubus] by kerickson
Sep 05, 2008 (6:23 am)
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Replying to: jondubus (Sep 05, 2008 4:29 am)

Hello Jondubus, I'm a journalist in Canada and have been in touch with mikfuoner. I'm conducting research on this airbag issue with RAV's and hoping I might speak to you by phone about your ordeal. Can you please advise if this is possible? Many thanks in advance.
#22 of 39
Re: mom under attack [kerickson] by jondubus
Sep 05, 2008 (8:54 am)
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Replying to: kerickson (Sep 05, 2008 6:23 am)

Yeah, I'll consider that. My email adress should now be visible in my profile. I'll need some authentication as to your employer before I commit. reply to this if the E adress doesn't appear.
#23 of 39
Re: mom under attack [jondubus] by tidester HOST
Sep 05, 2008 (11:34 am)
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Replying to: jondubus (Sep 05, 2008 4:29 am)

Thanks - and good luck!
 
tidester, host
SUVs and Smart Shopper
#24 of 39
Re: mom under attack [jondubus] by mikfuoner
Sep 05, 2008 (1:08 pm)
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Replying to: jondubus (Sep 05, 2008 4:29 am)

I left a message yesterday afternoon for Mr. Funo and just had a message back from one of his people. They advised that because we are in Canada we have to deal with the Customer Relations people here. I've already been in touch with them and that's where I am stuck. Toyota Canada's head office is "apparently" waiting for Goverment affairs to get back to them and until then they can not move forward. I have a feeling I will be here in limbo for quite awhile longer. Having chosen the path I have thus far, I am now considering legal action.
#25 of 39
Re: '07 Rav4 side airbags blew up in my face with NO impact to car! [jondubus] by misterriggs
Nov 03, 2008 (4:32 pm)
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Replying to: jondubus (May 01, 2008 7:30 pm)

I just had my side airbags deploy on their own today. I drive a 2005 Toyota Tundra pickup and I was going less than 10 mph when all of a sudden I heard a big bang like a gun going off next to my ear. Both side airbags deployed and the exact same thing that happened to you happened to me. I was knocked over and now I have trouble hearing out of my left ear. I don't understand how this can happen, especially since there was no impact that could have caused this. I have contacted my insurance company. I have also contacted 2 different toyota dealerships, including the one I bought it from. They told me that "it could never happen" and I told them it just did. They said that the warranty only covers the airbags up to 60,000 miles and my truck has about 80,000. I was wondering if you can offer any advice or steps for me to take next for me to go about this unfortunate situation? Any help would be greatly appreciated.
#26 of 39
Re: '07 Rav4 side airbags blew up in my face with NO impact to car! [mister by jondubus
Nov 04, 2008 (4:32 pm)
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Replying to: misterriggs (Nov 03, 2008 4:32 pm)

EXACTLY the same as mine. Be advised that mr. Funo's corporate title is chairman and CEO of Toyota NORTH AMERICA (includes Canada!!!!). It seemed to help when I called Mr. Funo's number (you only get his voicemail) and filled his voicemail with how I was contacting media/internet advertising my predicament as much as possible. Hell, call 60 minutes and see if they have any interest. I called almost daily for over a month. I was finally contacted by Toyota Legal: after more wrangling with them I recieved a flat settlement of $40,000, less $16,000 I owed Toyota Financial, and less $4,000 in car rental fees over more than 2 months, because I immediately refused to drive my RAV4 anymore. Net was $16,000. I did mine on my own without any attorneys, but it's useful to talk to some and perhaps easier, but hiring one will cost you. You only want to be restored to the same condition you were in before the product defect damage happened to you, that is, to be "made whole again" by Toyota. Get your injuries documented by your doctors and follow the progress of them. You will have to be patient but tenacious. You are right and deserve restoration. I also posted on the Toyota Nation website under RAV4 posts. Good Luck and work hard. John
#27 of 39
Re: '07 Rav4 side airbags blew up in my face with NO impact to car! [jondub by Tdisibio
Nov 28, 2008 (8:24 pm)
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Replying to: jondubus (May 01, 2008 7:30 pm)

I just had this same issue with my 05 Subaru Outback. No one is helping. Do you have any advice for me regarding this incident. My husband and I are stationed in Puerto Rico by the Military right now and Subaru says because of this they are unable to help me and even come and investigate the problem. We are feeling very helpless.

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