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SUVs Toyota RAV4 '07 Rav4 side airbags blew up in my face with NO impact to car!
39 messages, Last post on Nov 11, 2009 at 5:11 AM
You are in the Toyota RAV4 Forum. Your Hosts are steve_ & tidester
| As bizarre as this may sound, it happened (on 3/31/08). My Rav4 has no impact damage anywhere, and now sits at my local Toyota dealership with airbags hanging down while I DRIVE A RENTAL CAR AT MY OWN EXPENSE. Both side airbags went off by themselves on a smooth, straight road, and with a huge bang that knocked me sideways when thay deployed. I nearly lost control but managed to get the car stopped, but I was extremely frightened, to the extent I won't drive this car again. I now have a hearing loss in my left ear,possibly the right too. My E,N & T specialist says that inner ear damage is typical with airbag deployment. I've had numerous discussions with my Toyota " customer service representative" (named Havon Finney) who tells me my claim has now been forwarded to the Toyota claims Dept. in Torrance, CA. Havon tells me it's Toyota's "policy" that they have either 30/60 days to respond to my claim. (Whoopee) So far, after a number of complaints including one to a Toyota inspector who photo'd my car, I've got no answers as to why my airbags deployed on their own and what, even is the status of my case. I'm totally puzzled as to why Toyota is not tearing my '07 Rav4 apart to find a cause for this dangerous condition, and finding out how many more Toyota cars like mine are out there. I bought my Rav4 because of it's safety ratings. And I thought Toyota was a stand-up up corporation. I could've been killed on any other kind of road. Toyota case #200804010880. I'll be taking my case to all sorts of media . | |
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Replying to: jondubus (May 01, 2008 7:30 pm) Has anyone else ever experienced this? tidester, host SUVs and Smart Shopper
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Replying to: tidester (May 01, 2008 8:05 pm)
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Replying to: jondubus (May 01, 2008 8:33 pm) I have an 06' Rav that I've already complained about on this forum about - but this is now "scary". Toyota better wake up - the one I own is probably the last Toyota I own for a long long time. The only reason to buy a Toyota and they are losing that mantle to Honda quickly. Best of luck and keep us informed please!
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Replying to: stevem685 (May 02, 2008 9:30 am) www.autosafety.org A private organization dedicated to auto safety. www.safercars.gov The Federal Government's NHTSA web site You can file a complaint at either site but I'm not sure how responsive these organizations might be. If they get enough similar complaints they may do something. If you've had a hearing problem as a result of the airbag deployment, contact a good law firm. You should be recompensed.
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Replying to: hank119 (May 06, 2008 8:09 am)
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Replying to: jondubus (May 06, 2008 11:26 am)
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Replying to: jondubus (May 20, 2008 8:27 am)
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Replying to: sm685 (Jun 03, 2008 8:02 am) I wrote a letter describing my RAV4 airbag defect to Mr. Yukitoshi Funo, CEO of Toyota N. America in New York with copies to the director of the Toyota human resources dept. and the Toyota legal dept. in Torrance, CA. I did then receive some calls from a representative of the legal dept. in Torrance, offering to buy back my car. Seemed like progress. After more return calls I made to work out the details, and with calls to Mr. Funo, and others, I again have had no response from Toyota for the last two weeks. It is now a full three months since this frightfully defective product nearly killed me, yet I still  have no satisfactory response from Toyota, just more shameful corporate behavior.
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