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MUST DO maintenance on AVEOs?

17 messages,  Last post on Jun 08, 2008 at 6:22 PM

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#15 of 17 A little clarification on maintneance by gene_fitz May 18, 2008 (10:18 am)
The 30K timing belt inspection is not an "at your cost" issue. If the dealership charges you for that, they are in the wrong. That comes under warranty service. And if the timing belt does indeed need to be changed, all you are required to pay is labor (under 60,000 miles). With that 30K inspection there is also an "all points" inspection, not much unlike the Certified Used inspection. This is the dealership's last chance to do any repairs covered under the bumper-to-bumper warranty. They also check the safety gear, cooling system, and other things that may lose coverage after 36,000 miles. This inspection is important. Above just making sure that your timing belt is in okay condition. Now, that being said. If you have the 30,000 mile check done, and the 60,000 mile replacement, your timing belt is covered to 100,000 miles under the powertrain warranty. This means, if your belt pops at 65,000 miles and totals your engine, GM has to repair or replace said engine at no cost to you under warranty repairs. If you do not have the belt checked at 30,000, OR do not have it replaced at 60,000, then if it goes at 65,000 miles and destroys your engine, the cost is all on you. The warranty is voided because of improper maintenance. Be smart, follow the book, and cover your rear. Better than
#16 of 17 Re: Aveo - bad GM warranty?? [northerncedar] by zebra111 Jun 02, 2008 (4:06 pm)
Replying to: northerncedar (Apr 28, 2008 11:02 am) WOW - it sounds like GM Customer Service has degraded the last time I worked for them in August 2007.   found this on the chevrolet.com site: Your vehicle concerns are important to us. Please feel free to contact us with any questions or feedback. To better address your comments and concerns, centers are open Monday through Friday, from 8:00 a.m. to 11:00 p.m. (Eastern Standard Time).   From inside the U.S.:     1-800-950-CHEV   Another - Call or Mail the Customer Assistance Center   From inside the U.S.:     Chevrolet     P.O. Box 33170     Detroit, MI 48232-5170     1-800-222-1020   But if you are truly working with the correct Customer Service, they should be able to give you a SR number - Service Request and should followup with the Dealership Service Manager about your concerns.   Though it is my understanding that all US centers were closed and all calls are being handled in Manila or Argentina.
#17 of 17 Hi by thomasz Jun 08, 2008 (6:22 pm)
I had the same problem, but I'm not sure how I have solved the problem.

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