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Sedans Chevrolet Aveo MUST DO maintenance on AVEOs?
17 messages, Last post on Jun 08, 2008 at 6:22 PM
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From what I've read, even with the 5yr/100,000 mile powertrain warranty, you must do the following otherwise risk paying big bucks: Have the timing belt checked at 30K miles, and have it replaced at 60K miles. Apparently the engine can get damaged if the belt broke. Since warranty on the belt expired at the first maintenance service interval, apparently, unless it broke before 60K, you are on your own paying for it and any damages it causes. Any comments?
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Replying to: northerncedar (Apr 27, 2008 4:42 pm) I could possibly understand the 60K mile replacement demand, but the 30K inspection demand? That's like an additional $750.00-1000.00 additional cost to keep the warranty in effect! Is that correct? So much for a warranty. I have never heard of that before. Maybe I need to get out more often. |
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Apparently, eventhough not required, you should get the timing belt tensioner and waterpump replaced at the time of the timing belt change too (labor intensive otherwise), and that jacks the price up.
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I asked them since their 5yr/100K powertrain warranty excluded timing belt coverage after first "scheduled maintenance" which is 30000 mile, does that mean that they will not cover for engine damage from timing belt failture EVEN if you followed scheduled maintenance at 30K, 60K, and 90K? They refused to give me a straight answer. Which basically they can refuse powertrain warranty at any point after 30K if your timing belt failed. This is a bunch of BS! I can not recommend anyone buying the aveo because of this. |
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Replying to: northerncedar (Apr 28, 2008 5:18 am) I wonder if you are covered if you have a belt failure at 45K miles, and also had the 30K mile inspection... Can anyone on this forum verify this information? |
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I emailed GM customer service, and they were purposefully vague and avoided the question all together. I called the customer service number 4 times, the first time, it was hung up. The second time, the woman refused to give me her name, but stayed purposedly vague, and say she can't tell, and it is up to the dealership. The third time, I talked to a man, who couldn't answer me. He transfered me to a supervisor, Glen Kuniyuki, who told me that I have to speak to "marketing support". He said he was not the right department to discuss such issue. He said that he can't tell me if GM will fix the problem if it were within 100K and if I had done everything right with maintenance. It seems like GM really doesn't want to put any backing to their 5yr/100K warranty when you ask them a black and white question. I guess it is the chase after the mythical "Lifetime warranty". The closer you get to this "life time", the less likely you are going to get a definite answer on anything. I guess if you are wise, you'd replace the belt at 60K, at 90K, and every 30K afterward. This belt can not be made to last. It seems like it is not a problem with the belt, and it is an engineering problem with the engine. Most likely, this engine will not last more than 120K..... If someone has an aveo that lasted more, please let us know.
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Replying to: northerncedar (Apr 28, 2008 11:02 am) However, it is a manufacturer's warranty, not a dealer's warranty, so GM should have a clear-cut answer for you. Last of all, regarding the "lifetime warranty"...I have always assumed that meant "when it breaks, the lifetime is over", so you aren't covered...Seems that I was correct... |
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Apparently they must have the timing belt glitch worked out, or found that the 30K timing belt check is a waste of money. The 2007 manual require the 30 K check, but the 2008 manual does not. So the first service interval for the 2008 Aveo timing belt is 60K. Which means the belt is warranteed till 60K. Then it needs to be replaced. What's funny is that they don't mention that the belt need to be replaced at 120K though. I guess they don't care if you blow up your engine once the warranty is up. In my opinion, the belt should be replaced at 60 K, at 99K, and every 30 K after 100K. Seems like a big risk to let it run past 30K after the powertrain warranty is up.
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Replying to: northerncedar (Apr 29, 2008 3:02 pm) I have always changed them every 50K miles in belt-equipped engines...an easy number to remember. It seems a bit ingenuous to me to claim a 100K mile warranty, although you are required to perform moderate to major engine service work at 60 K miles. And, while it isn't exactly hidden from the buyer, it most certainly isn't stressed as a necessity...Of course, one could claim that all cars need "normal" maintenance (oil & filter, etc.), but I wouldn't think most buyers would think this would be a "normal" maintenance item. |
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I think based on the vagueness of how GM customer service deal with their 5yr/100K warranty, I am going to make sure we take our Aveo to a GM service center at all the major maintenance points: 30K, 60K, and 90K. I really don't want them to reject a major claim if you did the maintenance yourself, or if you had Pepboy performing the activity. I've read where Nissan refused a major engine repair which cost $5000 for damage to a Spyder's engine under warranty for timing belt breakage under 60K miles. The owner had taken it to a Pepboy center for the work, and Nissan said they weren't an authorized dealer. So even if the work is done by a certified mechanic using OEM parts, you can't count on them keeping their warranty if you didn't follow their rules. |
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