Last post on Feb 23, 2012 at 7:06 PM
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Hyundai Sonata, Sedan
#26 of 66 Hyundai Sonata 2001 subframe recall
Oct 31, 2009 (12:30 pm)
My fiance was driving her 01 Sonata to work when she loses control and hits the ditch line. We have it towed to a hyundai dealership which said it qualified for the recall. After calling the consumer affairs hotline, we find out that the recall only covers the frame and labor. They said it did not cover any other damage that might have been caused by this defect, for instance, if the axle, ball-joints, etc. were damaged, we are liable. They did not even cover the towing or offer us a rental car. Does anyone know of a Number to call for legal assistance on this matter?
The only thing the said was that we could file a Good Will Reimbursement Form after the car was fixed and we paid for it. But we really cannot afford an $800+ bill right now, especially since it was no fault of ours for the frame breaking. Any help would be awesome!!!
#28 of 66 Re: Hyundai Sonata 2001 subframe recall [beecher1]
Nov 18, 2009 (12:25 pm)
Last week my local mechanic told me ( when I did the oil change) and showed me the the rust on the sub-frame. He said that it has to be replaced as soon as possible. My Hyundai is 2000 sonata. Then I called local dealer and reported the issue. he said that there is no re-call for this vechicle and I may have to pay the repair fee. but he has to do the estimate before that. Than I called national consumer affairs and told them my issue. ( The guy I spoke looks very professional and guided properly) They also said that there is no re-call. But it was originally operated in chicago and wisconsin ( currently in california) , so falls into their campaign managment category and directed me to take the local dealer. tomorrow I am taking to the local dealer. Hope everything will go good and Hyundai will take care of the service.
#29 of 66 Re: Hyundai Sonata 2001 subframe recall [tamilnadu]
Nov 18, 2009 (6:11 pm)
If you are the original owner you should not have a problem. I also had the 2000 Sonata and consumer affairs took all my info and gave me the campaign number. I had to make an appt with the dealer to evaluate it to see if it needed a new subframe or just the repair kit to fix it. But both were covered. I had to wait about 3 weeks to get it fixed due to the backlog of work fixing them, but they replaced it for free.
#30 of 66 Re: Hyundai Sonata 2001 subframe recall [mark327]
Nov 19, 2009 (10:46 am)
Yes I am the owner of this hyundai. Today I took to the dealer and they are going to inspect and contact hyundai regarding that. dealer asked me to agree to pay $130 for the inspection in case if hyundai is not taking care of that.
Also I found there is a recall for - 2000 Hyundai sonata suspension recall- ( sonta suspension recall - ID# 70094 ) In that article they mentioned that this issue is due to the subframe rust. Hyundai recall date is APR 16, 2009.
Hope hyundai will take care of the issue.
#31 of 66 Re: Hyundai Sonata 2001 subframe recall [tamilnadu]
Nov 19, 2009 (1:49 pm)
Yes they will fix it. Make sure you file a claim at Hyundai Consumer Affairs 800 633 5151 and at nhtsa.gov. I don't know why they want you to pay for an inspection, but i would insist on that being reimbursed. If I can help you in anyway contact me directly at tntnknbjuno.com
Tom Baker Kansas CIty MO
#32 of 66 Re: Hyundai Sonata 2001 subframe recall [tntbaker]
Nov 20, 2009 (12:01 pm)
I have already filed a case with Hyundai consumer Affairs and got the case id. Not yet filed with nhtsa.gov. yesterday local dealer called and told that they are talking to Hyundai. Hyundai may cover the subframe services , but they are not sure about the other things like if any other part is damaged while they trys to replace the subframe. As of now they are saying that they don't have any clear answer. ( if hyundai is not paying, then I may have to pay for those ). Today I called Hyundai consumer affairs. they said that dealer will call you by monday. Looks like the discussion is going between them. Meanwhile I am having issue for my commute, so I asked them the loaner car / rental car. but hyundai consumer affairs says that this service is up to local dealer only. because my car is 2000 sonata and kept the miles abt 119K. Local dealer says that they don't have any loaner car and they will arragne the rental car. but i have to pay the rents. ( Actually I have been doing the services like check engine light done two times and changed the wheel bearing one time with these local hyundai dealers..Only regular oil change will be done at other local mechanic shops...This car almost all the maintenance are done with hyundai dealers only even from beginging. that time i was in different state )
#33 of 66 Beware of "free" repairs on recall
Nov 24, 2009 (4:46 am)
I took my 2002 Sonata in for the recall repair. The next day, it was making two noises: a really loud metal-on-metal scraping noise, and when the car was in drive, but paused at a stop or light, it roared like I was revving the engine. When I took it to the dealer, they said they hadn't "bent" the ears of the new subframe up, but that they couldn't even identify or claim to be the source of the other noise, even though it didn't exist when I took it in. Now it has gotten progressively worse and sounds like a helicopter trying to take off--shaking terribly, even enough to make the change in the ashtray jingle. I'm a week from the recall appointment and have an appointment with them today. I took the car to my local neighborhood mechanic who said it sounds like a broken motor mount. Looking at the repair invoice, there's a notation that they broke bolts in the manifold (?) and replaced them. I wonder if they damaged some other stuff while I was there. What do you think?
#34 of 66 Re: Beware of "free" repairs on recall [max2002]
Nov 24, 2009 (10:56 am)
Have you checked your subframe after they changed at the hyundai dealer itself. Did they charge you anything for the subframe change saying that additionlly we have changed this bolt ,that bolt etc like that.. Did they completely changed the subframe last time or they have done something else like putting holes and other stuff as mentioned in the nhta.gov
For me, dealer service guy told that better not to drive the car. because the subframe rust is too bad. So I just left the car at the dealer service center. they ordered the subframe and waiting. hopefully it come will come by today or tomorrow. After that I will come to know. My car also there is no issues as of now. other than the subframe rust issue.
#35 of 66 Re: Beware of "free" repairs on recall [tamilnadu]
Nov 29, 2009 (10:39 pm)
Friday I visited the Hyundai dealer (service). They are started working on my car and shown me the rusted frame and some of other parts which are not usuable ( not able to unscrew ). Now they are going to order those parts and let me know. hopefully by this week end 4th Dec, I will get my car.