- #24 of 32
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Success
by mark327
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Oct 05, 2009 (5:54 pm)
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Thanks to everyone for making prior posts to help me find this site, and for the great information after my post. I called the Hyundai consumer affairs number you provided and had no trouble at all. I was the original purchaser of the car, and while it was a 2000 and not a 2001-2004 they are going to have it repaired. They took my information and said there was a campaign number for it. They gave me a work number so it would be ready when the dealer needs the info. I called my local dealer and they put me on the schedule for when they can do my repair/replacement. They are about 3 weeks backlogged on repairs for the sub frame rust. It sounds like many are able to be repaired quickly, but others need the replacement kit Hyundai provides. They work on about 4-6 a day. The full replacement takes them a day to do. So you are not without a car for long. Thanks to everyone again. PHEW!!!!
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- #25 of 32
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Re: Success [mark327]
by james1982
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Oct 06, 2009 (2:09 pm)
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Replying to: mark327 (Oct 05, 2009 5:54 pm)
I'm glad it's going to work out! I'm sure it's a huge relief. 
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- #26 of 32
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Hyundai Sonata 2001 subframe recall
by beecher1
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Oct 31, 2009 (12:30 pm)
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My fiance was driving her 01 Sonata to work when she loses control and hits the ditch line. We have it towed to a hyundai dealership which said it qualified for the recall. After calling the consumer affairs hotline, we find out that the recall only covers the frame and labor. They said it did not cover any other damage that might have been caused by this defect, for instance, if the axle, ball-joints, etc. were damaged, we are liable. They did not even cover the towing or offer us a rental car. Does anyone know of a Number to call for legal assistance on this matter?
The only thing the said was that we could file a Good Will Reimbursement Form after the car was fixed and we paid for it. But we really cannot afford an $800+ bill right now, especially since it was no fault of ours for the frame breaking. Any help would be awesome!!!
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- #28 of 32
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Re: Hyundai Sonata 2001 subframe recall [beecher1]
by tamilnadu
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Nov 18, 2009 (12:25 pm)
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Replying to: beecher1 (Oct 31, 2009 12:30 pm)
Last week my local mechanic told me ( when I did the oil change) and showed me the the rust on the sub-frame. He said that it has to be replaced as soon as possible. My Hyundai is 2000 sonata. Then I called local dealer and reported the issue. he said that there is no re-call for this vechicle and I may have to pay the repair fee. but he has to do the estimate before that. Than I called national consumer affairs and told them my issue. ( The guy I spoke looks very professional and guided properly) They also said that there is no re-call. But it was originally operated in chicago and wisconsin ( currently in california) , so falls into their campaign managment category and directed me to take the local dealer. tomorrow I am taking to the local dealer. Hope everything will go good and Hyundai will take care of the service.
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- #29 of 32
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Re: Hyundai Sonata 2001 subframe recall [tamilnadu]
by mark327
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Nov 18, 2009 (6:11 pm)
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Replying to: tamilnadu (Nov 18, 2009 12:25 pm)
If you are the original owner you should not have a problem. I also had the 2000 Sonata and consumer affairs took all my info and gave me the campaign number. I had to make an appt with the dealer to evaluate it to see if it needed a new subframe or just the repair kit to fix it. But both were covered. I had to wait about 3 weeks to get it fixed due to the backlog of work fixing them, but they replaced it for free.
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- #30 of 32
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Re: Hyundai Sonata 2001 subframe recall [mark327]
by tamilnadu
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Nov 19, 2009 (10:46 am)
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Replying to: mark327 (Nov 18, 2009 6:11 pm)
Yes I am the owner of this hyundai. Today I took to the dealer and they are going to inspect and contact hyundai regarding that. dealer asked me to agree to pay $130 for the inspection in case if hyundai is not taking care of that.
Also I found there is a recall for - 2000 Hyundai sonata suspension recall- ( sonta suspension recall - ID# 70094 ) In that article they mentioned that this issue is due to the subframe rust. Hyundai recall date is APR 16, 2009.
Hope hyundai will take care of the issue.
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- #31 of 32
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Re: Hyundai Sonata 2001 subframe recall [tamilnadu]
by tntbaker
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Nov 19, 2009 (1:49 pm)
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Replying to: tamilnadu (Nov 19, 2009 10:46 am)
Yes they will fix it. Make sure you file a claim at Hyundai Consumer Affairs 800 633 5151 and at nhtsa.gov. I don't know why they want you to pay for an inspection, but i would insist on that being reimbursed. If I can help you in anyway contact me directly at tntnknb juno.com
Tom Baker Kansas CIty MO
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- #32 of 32
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Re: Hyundai Sonata 2001 subframe recall [tntbaker]
by tamilnadu
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Nov 20, 2009 (12:01 pm)
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Replying to: tntbaker (Nov 19, 2009 1:49 pm)
I have already filed a case with Hyundai consumer Affairs and got the case id. Not yet filed with nhtsa.gov. yesterday local dealer called and told that they are talking to Hyundai. Hyundai may cover the subframe services , but they are not sure about the other things like if any other part is damaged while they trys to replace the subframe. As of now they are saying that they don't have any clear answer. ( if hyundai is not paying, then I may have to pay for those ). Today I called Hyundai consumer affairs. they said that dealer will call you by monday. Looks like the discussion is going between them. Meanwhile I am having issue for my commute, so I asked them the loaner car / rental car. but hyundai consumer affairs says that this service is up to local dealer only. because my car is 2000 sonata and kept the miles abt 119K. Local dealer says that they don't have any loaner car and they will arragne the rental car. but i have to pay the rents. ( Actually I have been doing the services like check engine light done two times and changed the wheel bearing one time with these local hyundai dealers..Only regular oil change will be done at other local mechanic shops...This car almost all the maintenance are done with hyundai dealers only even from beginging. that time i was in different state )
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