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Sedans Hyundai Sonata Hyundai Sonata Subframe Rust
35 messages, Last post on Nov 29, 2009 at 10:39 PM
You are in the Hyundai Sonata Forum. Your Hosts are pat & karens
I just got a couple of new tires today and was told I had a probable alignment problem. I took it to someone and they told me they could not even do the work on it due to a big patch of rust on the sub frame just behind and to the right of the driver side front wheel. The Midas shop told me I would probably have to get a new car but said that should not happen already. It only has 64K on it and we have kept it in the garage. No other rust on the car at all. I was just browsing the web and came across this site. Obviously it looks like others have had the same issue. It sounds like a number of you were able to get Hyundai to fix it with no cost? What exactly should I do? Do I first just take it to my Dealer? If they don't cooperate, who do I call? This is a life saver if this can be fixed. This car should still have a lot of years left for me with only 64K.
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Replying to: mark327 (Oct 03, 2009 7:45 pm) All Hyundais, purchased new, come with a 7year/unlimited miles anti-perforation warranty. The following is from HyundaiUSA.com: Covers 7 years unlimited miles starting with 2005 Model Year (previously 5 year/100,00 Miles for 2004 and prior model years). Covers perforation (rust hole through the body panel from inside to outside) corrosion of original Hyundai body sheet metal due to defects in material or factory workmanship, under normal use and maintenance. Excludes surface corrosion It doesn't specifically mention the subframe, but perhaps this would be a good way to start talking to Hyundai about a warranty issue. Here is their contact information (also pulled from HyundaiUSA.com): You can reach us at: Hyundai Motor America P.O. Box 20850 Fountain Valley, CA 92728-0850 Phone : (800) 633-5151 Email : consumeraffairs  hmausa.com My suggestion would be to call their customer service line, and see what they can tell you. Let us know how it works out. |
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Replying to: mark327 (Oct 03, 2009 7:45 pm) The NHTSA recall ID is 09V124000. You can either find details at the NHTSA site or at sites like Edmunds.com (look up the 2000 Sonata in the Used Cars section, and there's a link to recalls). |
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Replying to: mark327 (Oct 03, 2009 7:45 pm) |
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Thanks to everyone for making prior posts to help me find this site, and for the great information after my post. I called the Hyundai consumer affairs number you provided and had no trouble at all. I was the original purchaser of the car, and while it was a 2000 and not a 2001-2004 they are going to have it repaired. They took my information and said there was a campaign number for it. They gave me a work number so it would be ready when the dealer needs the info. I called my local dealer and they put me on the schedule for when they can do my repair/replacement. They are about 3 weeks backlogged on repairs for the sub frame rust. It sounds like many are able to be repaired quickly, but others need the replacement kit Hyundai provides. They work on about 4-6 a day. The full replacement takes them a day to do. So you are not without a car for long. Thanks to everyone again. PHEW!!!!
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Replying to: mark327 (Oct 05, 2009 5:54 pm) 
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My fiance was driving her 01 Sonata to work when she loses control and hits the ditch line. We have it towed to a hyundai dealership which said it qualified for the recall. After calling the consumer affairs hotline, we find out that the recall only covers the frame and labor. They said it did not cover any other damage that might have been caused by this defect, for instance, if the axle, ball-joints, etc. were damaged, we are liable. They did not even cover the towing or offer us a rental car. Does anyone know of a Number to call for legal assistance on this matter? The only thing the said was that we could file a Good Will Reimbursement Form after the car was fixed and we paid for it. But we really cannot afford an $800+ bill right now, especially since it was no fault of ours for the frame breaking. Any help would be awesome!!!
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Replying to: beecher1 (Oct 31, 2009 12:30 pm)
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Replying to: tamilnadu (Nov 18, 2009 12:25 pm)
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