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SUVs Toyota RAV4 Getting a new Outlander, CR-V or RAV4
121 messages, Last post on Aug 26, 2009 at 7:49 PM
You are in the Toyota RAV4 Forum. Your Hosts are steve_ & tidester
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Replying to: thomasw98 (Jun 07, 2008 7:11 am) I don't have any paint chipping issues. I think the paint issue is overblown on this board. If you check the 2007 and 2008 Outlander owner reviews/ratings on MSN Autos and on Yshoo Autos, this issue is mentioned there 0 times out of 93 owner reviews. Only Edmunds owner ratings mention it 7 times out of 143 reviews, which makes me think that some of the forum posters did the job. . >> 2. JD Powers reliability report only gave Outlander a 4 out of 10 for reliability based on past 3-4 years of reports from consumers. Not sure why this is so different from the Consumer Reports results others have mentioned earlier in this thread. JD Powers samples much smaller data. Also JD Powers paid by car manufactures so they have obvious conflict of interest and their "ratings" and "car of the year" awards don't mean much: they have to "manage" to please its biggest donors. On the other hand, Consumer Reports is the only major US car publication, which claims that they are not paid by manufacturers. The excellent Consumer Reports rating for the Outlander are completely consistent with Outlander owner ratings at all three major consumer rating sites. Take a look at 2007 owner ratings data: MSN Autos Outlander: 9.5, RAV4: 8.6 Yahoo Autos Outlander: 4.5, RAV4: 3.5 Edmunds.com Outlander: 9.2, RAV4: 9.0 JD Power on the other hand is not consistant with real world owner ratings.
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Replying to: dodo2 (Jun 07, 2008 9:43 pm) Well, I don't want to get into the whole chipped paint argument on their behalf, but I think they mentioned over and over again that they understand about normal road hazards, and they specifically stated their chipping was not the same as that. They also pointed out that they owned several other cars and drove the exact same road without similar damage over many years...OK, maybe they are exaggerating since they are upset...I have no idea. But, from their words alone, they have clearly "proven" to me that there is some specific problem with the Outlander. ("proven" in quotes indicates only a theoretical state)...Anyways, got your point dodo2 and thanks for the response. Consumer Reports: If they rate only the current model year, then I wonder how they can actually judge the quality over time? Still, I understand and agree that they have a good reputation. J.D. Powers: I never knew much about the JD Powers rating system. Just know the name from their PR work which makes them seem very respected. Could be true or just good PR. 
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Replying to: chelentano (Jun 07, 2008 10:05 pm) |
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Replying to: thomasw98 (Jun 07, 2008 11:23 pm) Consumer Reports reliability ratings reflect actual owner's data on their vehicles. They send out an annual car reliability survey to subscribers and have received responses for about 1.3 million vehicles. These published surveys in their annual auto issue cover six years and show 16 different possible trouble areas. IMO this data can give a prospective buyer a true picture of "quality over time".
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Replying to: richk6 (Jun 08, 2008 6:39 am)
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Replying to: steve_ (Jun 08, 2008 10:59 am) Wow! Please send me an aspirin...that flame war gave me a headache! 
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Replying to: thomasw98 (Jun 08, 2008 3:56 pm) 
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http://www.motherproof.com/2007/01/2007_toyota_rav.html
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| http://www.motherproof.com/2008/05/2008-honda-cr-v.html | |
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Replying to: 2008car (Jun 18, 2008 8:57 am) |
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