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Nissan Frontier Vehicle Security System

12 messages,  Last post on Nov 23, 2008 at 2:21 AM

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What is this discussion about? Nissan Frontier, Security System, Truck


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#6 of 12
Re: Nissan Frontier Vehicle Security System [skip22] by sapper4x4
Jul 25, 2008 (6:26 pm)
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Replying to: skip22 (Jul 24, 2008 7:32 am)

Skip,
The fix was initiated by Nissan and not the dealership. The dealership installed it once they received the new computer from Nissan. It only took about an hour. The modification was a new computer module (I think it was the main computer that controls everything) along with reprogramming the keys and fobs.
If they say they can't fix yours, then I would demand a new vehicle. That is what got the ball rolling with Nissan after they found they could not buy me off with a cash settlement. If they balk, you can contact your Motor Vehicle Department and ask about submitting a complaint against the dealership. They were the ones who entered into the contract with you. I would look for all the information you have on your truck, especially the window sticker that shows the Vehicle Security System and Vehicle Immobilizer. I never had to go that far as my dealership was very helpful and courteous. I can't say enough good about them.
Good luck.
TV
#7 of 12
Re: Nissan Frontier Vehicle Security System [sapper4x4] by skip22
Aug 12, 2008 (9:36 am)
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Replying to: sapper4x4 (Jul 25, 2008 6:26 pm)

TV,
 
Success! The Nissan folks finally fessed up to the recall, although I had to talk with them several more times before they recognized the recall and that my truck was covered. They also sent a recall notice in the mail -- not sure if that was just for my truck or a blanket distribution. With that, the dealer (who recognized the recall immediately when I called) ordered the kit and installed it a few days later when it arrived. The kit included:
 
2 keys (the dealer also replaced the valet key although the recall only covers 2 keys)
1 controller assembly
1 control unit - IM
1 screw
1 cover- steering
 
Took them all day, but that included their normal "all around maintenance check" and a really good car wash for free -- my tires look new again!
 
My Frontier security system is now installed and working like it should (and they didn't botch anything while installing it). Thanks for your help!
 
Skip
#8 of 12
Re: Nissan Frontier Vehicle Security System [sapper4x4] by sapper4x4
Aug 13, 2008 (5:21 am)
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Replying to: sapper4x4 (Jul 25, 2008 6:26 pm)

Skip,
I am glad it worked out for you. I also received a notice from Nissan, so they must have sent it to all Frontier LX owners. Thanks for letting me know about your success.
Thanks,
TV
#9 of 12
Nissan Frontier Vehicle Security System by dnvrfrontier
Aug 13, 2008 (4:20 pm)
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I have the nismo and I just received my letter yesterday. I live in the Denver area and you would think by now the dealers would know about the problem, but so far none of them have the slightest idea what I'm talking about. This is my first Nissan and I'm not the least bit impressed.
#10 of 12
Re: Nissan Frontier Vehicle Security System [skip22] by dnvrfrontier
Aug 13, 2008 (4:44 pm)
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Replying to: skip22 (Aug 12, 2008 9:36 am)

I was wondering if you know if they take your dash apart to fix this problem. I'm concerned because there is nothing worse than a squeaky or rattely dash that hasn't been assembled properly.
 
Mike
#11 of 12
Re: Nissan Frontier Vehicle Security System [dnvrfrontier] by skip22
Aug 28, 2008 (3:38 pm)
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Replying to: dnvrfrontier (Aug 13, 2008 4:44 pm)

Mike,
 
I don't think they take the dash apart but I'm not sure. I can say that my dash looks just like before I took my truck in and there are no rattles or other "after-service" challenges.
 
Skip
#12 of 12
Re: Nissan Frontier Vehicle Security System [skip22] by tuoraf
Nov 23, 2008 (2:21 am)
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Replying to: skip22 (Aug 28, 2008 3:38 pm)

My 08 KC Nismo w/tech pkg. & 5K miles was recalled. FYI the time to complete the installation was to be less than thee hours by the notice I received from Nissan, be advised it may take longer, my vehicle was dropped off 10 A.M. Wednesday, I was told it was ready 2 P.M FRIDAY! This was the first unit the dealer had performed and it was more than just plugging in a black box. It included removal of the dash and maybe other things I was not aware of until five hours into the job. No loaner car was provided, but the service rep. said (by policy) they would cover the cost of a rental minus 1/2 of the taxes, which I argued I should not be responsible for any charges less gas and damages. An ignition ring was not included so I am waiting for that part. I am hoping there are no problems in the future related to this work, and I hope if anyone else goes through this it will be less of a shock than it was for me.

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