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A note on server issues today from CSX

4 messages,  Last post on Mar 19, 2008 at 10:09 AM

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#1 of 4 A note on server issues today from CSX by mikedrud

Mar 18, 2008 (3:51 pm)

Congratulations to one and all for helping overload our servers today.
 
I know some of you are understandably upset about this morning's IPO "madness" (thought I would tie that in with the theme of March College Basketball), but we had a post mortem about the situation and are working diligently to improve the experience for everyone next week, when we once again IPO at least one new vehicle.
 
The amount of activity in the game at IPO time has far exceeded our expectations, so we'll have to upgrade our server capacity over the next few days to make way for all trading that could take place on any Tuesday morning. We are elated that so many of you are engaged in the game action and in this Community, in spite of some challenges with the beta version of the game.
 
We apologize again for some of the data problems we've had (Volume, Stock price resets) and for the registration/trading problems this morning.
 
Thanks,
 
Mike
CSX Game Supervisor

#2 of 4 Re: A note on server issues today from CSX [mikedrud] by driverdm

Mar 19, 2008 (2:42 am)

Replying to: mikedrud (Mar 18, 2008 3:51 pm)
I bought 2,000 shares of the Aveo and 5,000 shares of the Tiguan and none are showing in my portfolio. I did this at about 10:10am PT. What gives?

#3 of 4 Re: A note on server issues today from CSX [driverdm] by supra4

Mar 19, 2008 (7:43 am)

Replying to: driverdm (Mar 19, 2008 2:42 am)
This happened to alot of people yesterday and I don't think it can be fixed. It sucks. We should create some stickys to answer comonly asked questions. Doctorlove?

#4 of 4 Re: A note on server issues today from CSX [supra4] by mikedrud

Mar 19, 2008 (10:09 am)

Replying to: supra4 (Mar 19, 2008 7:43 am)
The links were working on the site, but because the servers were overloaded, the trades did not actually go through. Other than registration problems, this was the most frustrating (and necessary to fix) issue from yesterday.
 
The trades were not registered in our database and we can't go back and verify any trade action as a result -- so for that period, the activity is lost.
 
Mike
CSX Game Supervisor

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