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SUVs Volvo XC90 / XC60 Volvo XC90 T6 Transmission
436 messages, Last post on Nov 23, 2009 at 1:07 PM
You are in the Volvo XC90 / XC60 Forum. Your Hosts are steve_ & tidester
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Replying to: db2814 (Oct 02, 2008 5:32 pm) I'm located in the states, but I have an '04 T6 and the transmission failed at 45,000 miles 2 days after we picked up it up from the dealer for a 45,000 mile service and a transmission fluid flush. The only warning sign was a lack of power when the gas was applied then we drove slowly home (about 1 mile) and the urgent transmission failure message came on. We had the car towed to the dealer the next day. Thankfully we purchased the extended warranty through 100,000 miles, so we didn't pay anything. The service form stated that the radiator had to be replaced as well, so I'm guessing the failure had to do with the coolant leaking into the transmission (at least that's the theory I've been reading online). |
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At 53000km trany is still ok. Problem so far: Rear bearings, cup holder,brake booster, tires & brakes at 30000km. My tip : Buy the ext warrenty 7yrs & 160000km worth every penny. 
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Replying to: rathi60 (Oct 06, 2008 4:54 pm)
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Does anyone know how this can be fixed. Is something worn out that could easily be replaced? Thanks.
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Replying to: db2814 (Oct 06, 2008 5:09 pm) |
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Add me to the list - I have to replace the transmission in my 2004 XC90 T6 AWD. I only have 69,000 miles on my SUV and have had all of my maintenance performed at the Volvo dealership. Volvo offered to pay a portion of the cost but I think they should pay for all of it. I've copied the emails I have traded with Corporate and CANNOT believe that they said there would be no more discussion on this matter! No wonder this Company is going down the tubes! --- On Wed, 10/8/08, Volvo Customer Service wrote: From: Volvo Customer Service Subject: RE: Volvo Contact Us Feedback: To: Date: Wednesday, October 8, 2008, 3:20 PM. The regional manager in question is not a customer contact and is the highest level of review possible in relation to this issue. When a repair is needed after the expiration of the vehicle warranty the regional manager provides, if appropriate, an offer of goodwill assistance. In this case, as you are well aware, the regional manager offered $2,600 in goodwill assistance toward the replacement of your transmission with an acceptance deadline of two weeks from time of offer. We are distressed to learn the offer has not been viewed in the spirit in which it was offered. We apologize, but there will be no further communication on this matter. Drive Safely. Volvo Cars of North America. ---- Original Message ----From : To : Volvo Customer Service Subject : RE: Volvo Contact Us Feedback: (INTR:300908) Date : Wed, 08 Oct 2008, 02:34:03 PM EDT. Thank you very much for your prompt response. I acknowledge the fact that as a car ages, there will be normal wear and tear that will require repairs and adjustments. I am on my third set of tires, third set of brakes, my navigation system has been repaired, I had to replace my upper engine mount, and the steering box/ball and joint kit had to be replaced. All of these repairs may or may not be considered normal repairs and maintenance. However, I do not consider the need for a new transmission at 69,000 miles to be normal wear and tear. I hope that a Company like Volvo would not consider this normal especially when I have had all of the scheduled maintenance performed at the appropriate intervals and by an authorized Volvo dealership. I also find it hard to believe that an issue can only be resolved by a regional manager and cannot be re-reviewed by Corporate. As stated on the website below, there are over a 100 posts of failing transmissions on the XC90 T6, and that Volvo can (and has done it in the past) cover 100% of the costs. I would hope that Volvo would see that there must be an obvious defect in the T6 AWD transmission. If you cannot provide any assistance on this matter, I would appreciate it if you could provide me with the regional manager's name and phone so that I can give him/her a call. Thanks again for your prompt response. --- On Wed, 10/8/08, Volvo Customer Service wrote: From: Volvo Customer Service Subject: RE: Volvo Contact Us Feedback: Date: Wednesday, October 8, 2008, 9:08 AM. Thank you for contacting Volvo Cars of North America. We regret learning of your disappointment concerning your recent need for a new transmission for your XC90. We apologize for any inconvenience this repair may have caused. Volvo puts great effort into designing and manufacturing a quality automobile that will be as safe and durable as current engineering technology will allow. Unfortunately, we are unable to offer an explanation as to why your vehicle requires this particular repair. While it would be ideal for any vehicle to remain repair free, we acknowledge that repairs and adjustments will have to be made especially as the vehicle begins to age and is subject to normal wear and tear. We are also sorry to learn that you feel the cost of the repair with the goodwill financial assistance offered by Volvo is too high. Unfortunately, this issue has been reviewed by the Volvo regional manager and cannot be re-reviewed. The Volvo regional manager is the highest level of review available at Volvo Cars of North America. We will check with the regional manager to determine if he will extend the timeframe for repair of your vehicle in the event you decide to take advantage of this offer. We sincerely appreciate the time you have taken to write and express your concerns. Volvo is deeply committed to providing a quality ownership experience and is continuously striving to manufacture cars that meet the high standards of our customers. We apologize that your experience has not met your expectations of Volvo. Drive Safely. Volvo Cars of North America. ---- Original Message ----From : To : Volvo Customer Service Subject : Volvo Contact Us Feedback: (INTR:300908) Date : Wed, 08 Oct 2008, 07:33:11 AM EDT. To Whom It May Concern - I am writing to you regarding my 2004 Volvo XC90 T6 AWD. I took my car to Volvo on September 15, 2008 due to the transmission slipping when accelerating from a complete stop. The problem is intermittent but prevalent. A transmission software upgrade was performed however it did not fix the problem. I took the car back to Volvo the next day and one of the mechanics was able to experience the problem while riding with me in the car. The mechanic stated that he believed that the transmission was starting to fail. Finding this very unusual that a luxury SUV from a Company like Volvo would have a failing transmission at 69,000 miles, I asked if this was normal to have a failing transmission at this point in the life of the car. My car has been very well cared for with all of my maintenance being performed at an authorized Volvo dealership. Our service advisor told us that we could submit all of our service records and that Volvo may pay for a portion of the cost of a new transmission. Once he contacted one of the Volvo reps, he stated that a new transmission would cost approximately $4,500 and that Volvo would pay $2,600, and that we would have to pay the remaining $1,900. However, the offer was only good for a 2 week period (through the end of September). Due to the time limit, we felt very pressured to buy a new transmission and the problem was intermittent, so we felt stuck. We were not ready to spend $1,900 of our own money so we let the time limit lapse. Since then, we have performed some research on the Internet and have found countless accounts of having to replace their XC90 T6 transmissions. It is apparent to us that there is an obvious defect with this transmission and feel that Volvo should "step up" and do the right thing and cover 100% of the cost of a new transmission. If you look at http://www.carsurvey.org/viewcomments_review_69842.html, there are numerous postings of Volvo covering 100% of the cost of new transmissions even though they are out of warranty. When a car has been taken so well care of as my Vo |
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| I posted back in December '07 when my XC90 had transmission failure at 48,000 miles. Volvo paid for parts and I had to pay for labor ($1400). Well . . . come late August of this year, with 56,000 miles on my Volvo, I had my Volvo all packed and ready to take a long awaited vacation. Our destination spot was 300 miles away. We made it almost 100 miles out of town and my transmission urgent service light came on again. I called my Volvo shop and they recommended I return home and have it checked out. So we drove back home, lost one day on an already short 4 day vacaction, had to spend $500 to get a rental car as my Volvo was going to be in the shop for awhile. (The dealership refused to give me a loaner car). This time it was under the 12 month/12,000 warranty, so the transmission replacement was covered in full. The same day I got my Volvo back I only drove it around for a short distance and parked it in my driveway. A few hours later, I went to start the engine and it made this horrible grinding/knocking noise. I took the key out of the ignition and the noise continued. I called the dealership and asked them what to do. They only could say take the key out, which I already did. It continued for almost 30 minutes and the engine died. The next day I had it towed to the dealership. Another $550 for a new starter. What next!!! When is Volvo going to take responsiblity for the bad design of this model of XC90? | |
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| I too have had to have a new transmission for my Volvo XC90. Mine only had 49500 miles and I always took good care of it. I also needed two sets of tires since I have owned it . I bought it preowned at 12,000 from the dealership 2004. Countless times I brought it in for different noises and such. Can anyone tell me if the transmission they replace is new or not. I was told that all the trasnmissions they replace are new because the trans are sealed, so a rebuilt is not possible?? I had , thank goodness, the extended warranty. This all happened about a month after the factory warranty ended, so I was lucky. But, perhaps its paranoia setting in , but I could swear the car is not 100%. I am afraid to go long distances with the kids. I bought the car for this one reason. I wanted security and peace of mind, but now ?? I know with the economy the way it is I have to wait but I will probably trade it in for another SUV. I will enter any class action suit , just send me the paper work. Did anyone have any trouble with a persistant squeeking sound coming from hte front wheels?? | |
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Replying to: margaritac (Nov 06, 2008 12:17 pm) 4. If you get stuck don't kill the accelerator trying to get out or you could damage the differential and that can eventually kill your transmission. 5. Drive your car but don't stomp on the accelerator all the time and stress out the machine. These recommendations came from Mister Transmission, which is a specialist franchise in my city of Ottawa, ON Canada. The transmission place says quite simply, the taxis that come in here for tranny fluid changes last about 300,000 -400,000 km. The taxis that do not change fluid on this schedule last around 200,000 and then it is new tranny install time. For my XC90, a rebuilt transmission installed is about $4,500 Canadian dollars. Hopefully I won't have to go there. Keep these tips in mind and it could save you lots of time and money. All the best to you XC90 Drivers.
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Replying to: db2814 (Nov 08, 2008 7:58 pm) Is your model a T6 or T5? Thanks for the tips. |
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