900 messages,
Last post on Feb 24, 2013 at 8:01 AM
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Volvo XC90 Forum.
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Volvo XC90, Suspension, Transmission, SUV
#835 of 900 re: XC90 transmission issues [upsetatvolvo]
by cjbohio
Jan 10, 2012 (4:56 pm)
Mine is in the shop now. 2004 T6. Dealer called today and said it was all covered by Volvo at no cost to me. The car has 85k miles on it, out of warranty, and we are second owners of the unit. I do have a service record at the dealer, have an S40 that used to be financed by Volvo 5 years ago. Still, they covered everything. Very impressed! Call Volvo North America DIRECTLY after taking the unit to the dealer. They will get you started.
Jan 10, 2012 (8:15 pm)
Can you please pass the number you called
Thanks
#837 of 900 Re: Tel number [hussein123]
by cjbohio
Jan 11, 2012 (4:28 am)
Volvo Customer Care Center- Questions for Current Volvo Owners
For questions about the Volvo you currently own.
Tel: 1-800-458-1552
Hours: 8:30AM-5:00PM EST
Monday-Friday
Jan 11, 2012 (4:33 am)
Don't get me wrong. I am very happy that Volvo is offering to correct the issue at no cost to me, but I expected them to do the right thing. My wife and I own only Volvos, but regardless of our loyalty, Volvo put an unsafe lemon tranny into an SUV that MSRP'd at $50K... Not good when your reputation is based on safety and quality. In the end, VNA and the dealer seem to be doing the right thing.
#839 of 900 Re: Repairs [cjbohio]
by lemon2004
Jan 11, 2012 (12:31 pm)
Yes it is unsettling having the tranny go at 70-120K in these SUV 's that are for the family and ours just died with a screeching sound and luckily we were not on the hwy!!! You are fortunate that in the USA you get 100% coverage which is what it should be!!! Why are we any different in Canada ( we get parts only and have to negotiate with the dealerships for labour)? This is their fault and we should not have to pay for their poor design on a very expensive and critical part of the vehicle. I think we should be compensated for the labour we paid out for this faulty tranny. It really does not make sense that we pay for their mistake in so many ways...depreciation in the value of this car is HUGE now. Well glad to hear you were taken car of properly!!!
#840 of 900 re: XC90 transmission issues [upsetatvolvo]
by fasteddiec
Jan 11, 2012 (2:35 pm)
I have a 2005 XC90 T6 with 80,000miles. My "Transmission Service Urgent" light went on 4 days ago just as I was about to get on the expressway with my wife and 4 kids in the car. I immediately turned around and drove to the dealer I bought it from. On the way there I could feel that I had no acceleration when I started to go after a red light. I felt it was unsafe. The service manager told me this is a problem and that he would need to check the codes but assured me Volvo is taking care of it. Two days ago he called to say they were waiting for the tech to give the final approval but said it would be covered. They just called and said the tech feels it drives normal under normal driving conditions. they now want to download new software at a cost of $200. Now what?
#841 of 900 re:XC90 transmission issues [lemon2004]
by newbernsold
Jan 13, 2012 (6:36 am)
RE: 2005 XC90 T6 with 73,200 miles. I have just been told my failed transmission was a result of a faulty radiator which allowed water to get into the system. I am told this is a known radiator defect and Volvo will not assist in any way. Are there any class action suites addressing this issue? Oh, by the way, my Engine Control Module also needs to be replaced. I have experienced symptoms of both transmission and engine problems.
#842 of 900 re: XC90 transmission issues [fasteddiec]
by newbernsold
Jan 13, 2012 (6:39 am)
Sounds like you were in my car. The difference is my mechanic has gotten to the bottom of the situation and told me about a radiator defect that is causing the T6 Volvos to have exactly the problem you discribed. My transmission will be changed by him next week. I have asked him to take pictures which I will post when I have them.
#843 of 900 Re: XC90 transmission failure [peppergurl]
by newbernsold
Jan 13, 2012 (7:05 am)
And here we are 4 years since your message with people still having the same problem witht he XC90 T6 transmisstion. Did you ever hear anything about a lawsuit?
Jan 17, 2012 (4:40 pm)
I bought my 2003 XC90 T6 from Byers Volvo in the Columbus, OH area. It had 48,572 miles at time of purchase. At just under 78,000 miles I was driving through a Wal-Mart parking lot in winter & the "Transmission Service Urgent" light came on. Before I made it to the road, the vehicle stopped accelerating & I had to have it towed to Byers. They checked it out & of course, it was the transmission. The sales manager was extremely rude & condescending to my wife & when i told him i hoped Volvo would help us out on the repair, since we were just 3000 miles out of warranty. They offered to fix it for around $8000 with no price break, so I declined & had it replaced at a transmission shop for close to $4800. The shop gave me a 30,000 / 1 Year warranty. 1 year & 3 months later, the same thing happened while my family & I were on our way to Florida for our wedding. We stopped at a fast food restaurant & the "Transmission Sevice" light came on again. Before we even got to the drive-thru, the vehicle would no longer accelerate & we had to push it into a parking spot. This happened at 112,500 miles. I had it towed to an Aamco Transmission repair shop close to our destination in Bradenton. They had it for 2 weeks & I paid out another $4800. We drove it back to Ohio & then back to Bradenton for our move to Florida 1 month later. After 5 days of living in Florida, the transmission went out again. Fortunately it was still under warranty & Aamco rented me a loaner while they worked on it again.
The Volvo now has just over 135,000 miles & the transmission & engine had been acting funny last night. I had to work early this morning in Ft. Myers & my ultra reliable XC90 T6 died again on the highway (I 75). Now the following lights are on 1) Electrical Powersystem Service Required, 2) Engine System Service Required, 3) Brake Assist Service Required & 4) ABS/Anti-Skid Service Required. This is in addition to the AC, which has not worked properly for nearly a year even after 2 visits to the repair shop & the washer fluid reservoir that still leaks after 3 repairs. The tow truck driver, who is also a certified mechanic, said everyone in the industry knows about these vehicles & believes Volvo should recall them all. He said Volvo put a GM transmission in the T6, which can't support the power of the engine, so it keeps burning throuhh them.
I have bever driven this vehicle hard & 80% of the miles are from the highway. I have also never towed anything with it. It has been serviced regularly, but the bottom line is that Volvo built a vehicle that is less reliable than a Yugo. I wish there was something I could do, but now I can't even drive it to a dealer to trade it in. Does anyone have any suggestions?