Ask the Car People.SM


Volvo XC90 T6 Transmission

900 messages,  Last post on Feb 24, 2013 at 8:01 AM

You are in the Volvo XC90 Forum.

What is this discussion about? Volvo XC90, Suspension, Transmission, SUV

Messages Page 85 of 91

#833 of 900 re: XC90 transmission issues by upsetatvolvo

Jan 09, 2012 (2:44 pm)

My 2005 XC90 T6 has had the same issues with the transmission at 90k miles. It broke down on my family and I while driving home from our Thanksgiving travels. We had it worked on at a dealership in the city where it quit shifting on us and they did a "TCM update". Just this past weekend (not 6 weeks later) we got the "Transmission Service Urgent" msg again and took it to our local dealership (where we originally bought it). They said they were able to do another "TCM update" because the program had been updated within the last 6 weeks. I was told this is their "procedure" before they can get Volvo NA to replace the transmission. Has anyone else had this experience or gone through these "procedures" prior to having the transmission replaced. Given the mileage on my vehicle, I feel as if they are prolonging the inevitable in hopes that I'll pass that 100k mark and then they won't replace it...

#834 of 900 re:XC90 transmission issues [cjbohio] by lemon2004

Jan 09, 2012 (3:46 pm)

Replying to: cjbohio (Jan 09, 2012 12:34 pm)
The dealer is not the one who decides it is VNA. You are well under 100k miles and that is the number they seem top go by. It does not matter that you bought the car 2nd hand...so did we unfortunately and the value is less than half because of this issue but Volvo Canada still paid for the parts which they should because all of these cars will eventually die and need a new transmission usually from 70K-120K which in this type of car is a FAULT part nad why should you pay anickle really. Volvo should have recalled this issue but instead is doing a case by case. You need to state the facts that this car has a faulty transmission and you are well aware of the documentation on the internet and that Vovle North Ameria has paid 100% (parts & labour) in a lot of cases. In Canada they only give you parts andit is up to you to find a decent dealership that will give you a break on the labour price. (I paid $1500 tax included) and they have to do the radioator etc.. too. In the US there is also a class action suit on the faulty transmission issue on the T6 so if the baulk at you and are not offering anything you need to print off what other people have been given and also that you are aware this is such a huge problem that there is even a law suit. Everyone on hear has seemed to at least recieved the parts free and then shopped around for the labour. Good luck and let us know about what head office at VNA says as your hands are tied until you get the ok from them. Your dealship doesn't sound to postitive so I suggest you call another and explain your situation once you hear back from VNA.

#835 of 900 re: XC90 transmission issues [upsetatvolvo] by cjbohio

Jan 10, 2012 (4:56 pm)

Replying to: upsetatvolvo (Jan 09, 2012 2:44 pm)
Mine is in the shop now. 2004 T6. Dealer called today and said it was all covered by Volvo at no cost to me. The car has 85k miles on it, out of warranty, and we are second owners of the unit. I do have a service record at the dealer, have an S40 that used to be financed by Volvo 5 years ago. Still, they covered everything. Very impressed! Call Volvo North America DIRECTLY after taking the unit to the dealer. They will get you started.

#836 of 900 Tel number by hussein123

Jan 10, 2012 (8:15 pm)

Can you please pass the number you called
Thanks

#837 of 900 Re: Tel number [hussein123] by cjbohio

Jan 11, 2012 (4:28 am)

Replying to: hussein123 (Jan 10, 2012 8:15 pm)
Volvo Customer Care Center- Questions for Current Volvo Owners
For questions about the Volvo you currently own.
Tel: 1-800-458-1552
Hours: 8:30AM-5:00PM EST
Monday-Friday

#838 of 900 Repairs by cjbohio

Jan 11, 2012 (4:33 am)

Don't get me wrong. I am very happy that Volvo is offering to correct the issue at no cost to me, but I expected them to do the right thing. My wife and I own only Volvos, but regardless of our loyalty, Volvo put an unsafe lemon tranny into an SUV that MSRP'd at $50K... Not good when your reputation is based on safety and quality. In the end, VNA and the dealer seem to be doing the right thing.

#839 of 900 Re: Repairs [cjbohio] by lemon2004

Jan 11, 2012 (12:31 pm)

Replying to: cjbohio (Jan 11, 2012 4:33 am)
Yes it is unsettling having the tranny go at 70-120K in these SUV 's that are for the family and ours just died with a screeching sound and luckily we were not on the hwy!!! You are fortunate that in the USA you get 100% coverage which is what it should be!!! Why are we any different in Canada ( we get parts only and have to negotiate with the dealerships for labour)? This is their fault and we should not have to pay for their poor design on a very expensive and critical part of the vehicle. I think we should be compensated for the labour we paid out for this faulty tranny. It really does not make sense that we pay for their mistake in so many ways...depreciation in the value of this car is HUGE now. Well glad to hear you were taken car of properly!!!

#840 of 900 re: XC90 transmission issues [upsetatvolvo] by fasteddiec

Jan 11, 2012 (2:35 pm)

Replying to: upsetatvolvo (Jan 09, 2012 2:44 pm)
I have a 2005 XC90 T6 with 80,000miles. My "Transmission Service Urgent" light went on 4 days ago just as I was about to get on the expressway with my wife and 4 kids in the car. I immediately turned around and drove to the dealer I bought it from. On the way there I could feel that I had no acceleration when I started to go after a red light. I felt it was unsafe. The service manager told me this is a problem and that he would need to check the codes but assured me Volvo is taking care of it. Two days ago he called to say they were waiting for the tech to give the final approval but said it would be covered. They just called and said the tech feels it drives normal under normal driving conditions. they now want to download new software at a cost of $200. Now what?

#841 of 900 re:XC90 transmission issues [lemon2004] by newbernsold

Jan 13, 2012 (6:36 am)

Replying to: lemon2004 (Jan 09, 2012 9:23 am)
RE: 2005 XC90 T6 with 73,200 miles. I have just been told my failed transmission was a result of a faulty radiator which allowed water to get into the system. I am told this is a known radiator defect and Volvo will not assist in any way. Are there any class action suites addressing this issue? Oh, by the way, my Engine Control Module also needs to be replaced. I have experienced symptoms of both transmission and engine problems.

#842 of 900 re: XC90 transmission issues [fasteddiec] by newbernsold

Jan 13, 2012 (6:39 am)

Replying to: fasteddiec (Jan 11, 2012 2:35 pm)
Sounds like you were in my car. The difference is my mechanic has gotten to the bottom of the situation and told me about a radiator defect that is causing the T6 Volvos to have exactly the problem you discribed. My transmission will be changed by him next week. I have asked him to take pictures which I will post when I have them.

Messages Page 85 of 91

To POST a message, please Sign In.

Advertisement

Browse by Category

Browse by Vehicle
   View All Vehicles

Browse by Board
Browse by Topic
View All Topics

Edmunds Community

Advertisement