Last post on Jun 12, 2013 at 9:22 AM
You are in the Volvo XC90
What is this discussion about?
Volvo XC90, Suspension, Transmission, SUV
#818 of 905 Re: 2005 Volvo XC90 'Transmission Service Urgent' [leelanau7]
Dec 09, 2011 (9:32 pm)
Why are you paying $4500. This is a patent DEFECT and this transmission should not need replacing anywhere near 100K or miles. This is not some CHEAP SUV...it retailed around 60K originally back in 2004-2005. This should be covered by Volvo of North America especially since it is under 1ooKmiles. Even now when you go to sell it it has depreciated so much you'd be lucky to get 10k in the US. The 2004-2005 BMW X5 is still worth around 18-20k in Canada and should be in the same league as the Volvo but this T6 with the faulty tranny is a lemon. Mine still runs like a TANK and I'm afraid it will breeak down at any gien moment. I put new brake in 1 month beore my tranny went and with the value so low I think I will drive it and get some value out of it as my tranny is covered for the next 2 years! You should talk to Volvo head office before happily paying $4500 and the timing belt well they should throw that in for all the hassle. They also change the radiatior etc... as it is thrashed after it explodes on you which mine did without the red light warning. This is unacceptable for safety standards I was looking for in a Volvo and shoul dbe RECALLED but they won't!!! I would NOT pay for the part and get a deal for labout...I paid $1500 tax included and volvo paid for the parts!!! Coquitlam in BC Canada was very friendly and extremly helpful. I know in the US they have covered 100% so check it out!
Good luck and keep us posted!
#819 of 905 Re: 2005 Volvo XC90 'Transmission Service Urgent' [lemon2004]
Dec 10, 2011 (11:22 am)
Thanks mate [on the 'Volvo-pays-for-the-replacement-parts' idea]; I'll network with Volvo/NA first thing Monday morning and see if they'll help. If successful, I'll advise here accordingly. All the best ~
#820 of 905 re:XC90 transmission issues
Dec 10, 2011 (12:05 pm)
You have to state your case as the others in this forum have suggested and tell them it is a well known defect& you know that Volvo has done"goodwill" and paid for this faulty tranny to get fixed at their expense on a case by case and since you have low mileage under 100k you should be covered even if you have never serviced with a Volvo dealership it has nothing to do with the fact that this is a ticking time bomb and state that it could have cause a real accident if you stalled in the middle of an intersection like so many others with kids in the back etc...Volvo is suppose to be a safe vehicle and they need to address this tranny problem before someone dies and they know all about it!!! You need to ask for parts & labour because it is a faulty tranny....and see what they come up with on your case. Good luck and state your case!!! I wouldn't say I'd pay for anything and say that Volvo NA has covered many other SUV in full! Canada is only parts worth $5000.
#821 of 905 Re: 2005 Volvo XC90 'Transmission Service Urgent' [lemon2004]
Dec 13, 2011 (6:33 pm)
Well mate, I don't know who you are, but thank you for your kind advice. I did call Volvo North America. Not surprisingly, they were very kind, and very helpful. Seems Volvo has a program available at the dealer level called a "Goodwill Assistance Program." It has to be applied for through individual dealers, and, I assume, would be something available for those whose Volvo's aren't that old, and which are already out of warranty. My 2005 XC90, at just under 79,000 miles qualified. Of note, the kind lady I spoke with at Volvo did indicate that such things are handled on a case-by-case basis. As such, I checked with our authorized Volvo dealer in town, who coordinated compiling all the details for the program requirements (e.g. photgraphing the vehicle, transmission, VIN and transmission serial #'s, and forwarding to Volvo's factory rep). Volvo approved it, and will cover costs for all the parts through their authorized dealer, while my original dealer and I will split the labor cost. I could not be happier -- and this just before Christmas. I do know that we are not only blessed to live in a very beautiful area (Northern MI - USA), but are equally blessed to have some very honest, above board dealers with whom to work; I can't say enough kind words on their behalf. This has really turned out to be a win-win for all concerned...thanks in part to you and your kind suggestion. Again, my humble thanks. Oh yes, and it did come with their traditional factory warranty. All the best, friend.
#822 of 905 Re: 2005 Volvo XC90 'Transmission Service Urgent' [leelanau7]
Dec 13, 2011 (7:02 pm)
Great to hear they were so kind and you were offered the parts and 1/2 labour. It really depends on the "dealership" for a deal on labour! I had mine at a NASTY dealership( 5 min from my house) that would not cut me a break on labour price since I was not a former customer so I called a dealership over 45 min away (had it towed there)who gave me a deal on the labour and could not understand why they would not want the business...they had 5 SUV all getting guess what..new transmissions. So I'm glad you have an honest and generous dealership and my point is for all those out there to shop around and ask for a good break on the labour once Volvo head office says they will give you the part for free which they should if under 100k miles. Have a great Christmas and I'm glad I replied to your email and saved you the $4500++
#823 of 905 Cold Start Noise + Steering Difficulty
Dec 13, 2011 (9:18 pm)
I have 60k miles on my 2005 XC90 V8 and have long had a problem of excessive noise upon a cold weather start of the car. It goes away after warming but this is no light squeak - it is loud and sounds like all internal functions are failing. What's the story here?
Separately, intermittently steering becomes difficult esp to one side. Power steering fluid doesn't seem to be the issue. Anyone got any ideas?
FYI last service we replaced upper strut mounts and had a 27 point inspection
#824 of 905 Re: 2005 Volvo XC90 'Transmission Service Urgent' [leelanau7]
Dec 17, 2011 (4:18 pm)
I have a 2005 XC90 T6 and my transmission broke down for the second time at 87000 miles, this time my volvo dealer has agreed to replace my transmission for free (parts and labor) out of good will... since it has less than 100,000 miles, and a 2 year warranty with unlimited mileage. The new transmission is different than the old one, it's louder with less pick up power. I guess this was there fix in order to avoid the continuous breakdown. Bottomline if your car has less than 100,000 miles then you should not pay anything.
#825 of 905 Re: Rebuilt Transmission [grandmacc]
Jan 05, 2012 (12:37 pm)
Thanks for the website info... I have not yet had any problems with my car but I would like to know that there is a company that will stand behind thier substandard product. I expected so much more from Volvo! My tranny was replaced before I bought it so I will be watching it very closely towards the end of the warranty... Even though I have not been affected by these issues yet I am very concerned with the lack of integrity from Volvo, soooo I have added my thoughts and dissatisfaction with Volvo to the complaint... Maybe if enough people do this they will listen!
Jan 05, 2012 (2:29 pm)
We just had a problem with our truck’s transmission. For about two months the truck made some cranking noise in the front; on January 1, 2012, the truck kept jerking and eventually dash board light came on telling us to urgently service transmission. Got truck towed to independent mechanic who informed us that transmission needs to be replaced. Called Volvo manufacturer and they have asked us to take to Volvo dealer in our area for service. We are waiting to see the outcome of this.
Has anybody gotten compensation from Volvo manufacturer for similar problem?
#827 of 905 Re: 2005 Volvo XC90 'Transmission Service Urgent' [lemon2004]
Jan 06, 2012 (6:43 pm)
Thank you for sharing this. I bought my wife a 2004 T6 about 3 years ago. Our transmission went at 140,000 kms (about 86,000 miles), very similar to the timing of so many other posters in this forum.
We were gutted as this is the car the family uses to drive the kids around, thinking it was the safest car on the road. But paying thousands for a new transmission is just not possible on one income.
Reading this forum it appeared that only our American friends were getting anywhere, but your testimony of getting this taken care of has led down the same path. I called Volvo Canada and no sooner had I told them the model,year and problem, did they tell me that they would pay for the parts and I have to pay for the labour. (That is after I get an official diagnostic done to show that my transmission is actually defunct.) Anyway, I haven't had a quote yet on the cost, but I'm hoping that I come in at around the same cost.
Thanks again for sharing as it has given me clear plan on how to take care of our problem.