Last post on Feb 24, 2013 at 8:01 AM
You are in the Volvo XC90
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Volvo XC90, Suspension, Transmission, SUV
#796 of 900 re: XC90 Transmission
Oct 07, 2011 (2:13 pm)
I just bought a certified pre-owned 2004 XC90 and within a month of owning it, the transmission went while I was driving down a major highway at night. Luckily, I didn't get into an accident (almost though). After further research, I found out Volvo had replaced the transmission at 50,000 miles with a rebuilt one while it was still under the certified pre-owned warranty. So this is now transmission # 3.
I've contacted Volvo NA several times and I've just been told that since I'm at 101K and that I'm a new Volvo owner that they have no responsibility to replace the transmission a 2nd time and that I do not qualify for a good faith/loyalty assistance because I've only owned this car for a couple of months. Is Volvo not concerned with building loyalty? It doesn't matter to them that my family has owned Volvo's for over thirty years or that as all of you have said, the transmission in this car is faulty. They seem to think that because I bought a used car I'm not a customer that might go and buy a new car from them directly. At least that is what I'm assuming. While I could buy a brand new Volvo if I wanted to, I'm not very inclined to at the moment though.
I've been told that the regional manager has final say in the matter and he will not talk to customers and isn't to be swayed, even by the sweet Betty that another owner talked with.
I'm not really sure where to go from here. While I'm tempted to park it on the side of my house and instead drive my trusty 1995 Jeep Cherokee with 250+k miles, I'm hoping someone has a better suggestion then parking it or paying for a new transmission every 50k. In my opinion, a good car gets 300k before being laid to rest and I'm not willing to fork over $48,000 or so over the next few years.
#797 of 900 re: XC90 Transmission [bmbibber]
Oct 07, 2011 (8:00 pm)
Just keep an eye on the class action law suit. My situation is I bought mine brand new, under my company name, religiously get it serviced by Volvo under my own name and then after less than 100,000 mi bought it for personal use and then the transmission problem. Despite explaining to them that I'm the same person who really owns the SUV(first and second purchase) they still don't want to listen and denied my claim. The regional manager doesn't even want to talk to me. I had mine repaired by an independent Volvo repair shop and they gave me 2 years warranty, for $5900, $300 cheaper than the Volvo dealer. Going with a Volvo dealer (which was the place I had my car always serviced) to get it fixed to me is adding insult to injury. The warranty is the same, two years, anyway.
#798 of 900 re: XC90 Transmission [eldags]
Oct 08, 2011 (12:33 am)
I have the same problem as everybody else has with their transmission. My car is a 2005 XC90 T6. The transmisson is slipping very badly even at only 65,000 miles. It will require major repairs.
What is the good advice for the needed repairs as the car has been recently been imported from the US to Vancouver, CANADA. Will Volvo Canada paid for any of the repair bill?
Thanks for any advice that will be useful for me to deal with this problem.
#799 of 900 re: XC90 Transmission [sara36]
Oct 10, 2011 (1:58 pm)
About 8 months ago I had the light on my warning window come on and read "service transmission required" then the volvo acted like it didn't want to pull. I turned the car off and restarted it ant it drove fine, although the light was still on. I contacted volvo of america, did some research and found out that if i took it my volvo dealer where they can check it out take a picture of the warning light and do some other required things that volvo of america would pay for a new transmission. My volvo xc90 is out of warranty but volvo of america still paid for it because there is something wrong with the size of it and it cant fully function for the car. So, in the end I got a new bigger transmission, new radiator, new hoses and lines.
I hope this helps you. But you can get a new transmission without having to pay $9000.00 for it.
#800 of 900 back to volvo again.
Oct 10, 2011 (4:04 pm)
To recap, three weeks ago, my trans went and volvo gave me a free one. three days after getting it back, the trans cooler line popped off, and leaked fluid all over my driveway. Got it back again, and now there is a clunking noise, and cv joint grease all over the wheel well. I found a rip in the upper cv boot. (cv axle was replaced 4 weeks ago). The car is also very loud now compared to before the trans replace. It sounds the same at idle, but when giving it gas, its much louder now. The car goes back to volvo on wed to fix the boot.
#801 of 900 dropped of the xc90 today
Oct 12, 2011 (7:14 pm)
They gave me a brand new c70 as a loner. Love it.
#802 of 900 Re: Rebuilt Transmission [lemon2004]
Oct 15, 2011 (2:28 pm)
Hello my name is cecilia and I have placed a report on Rip- Off Report regarding the problems I have with my Volvo xc90 and my transmission. I would appreciate if you would read my statement on this problem I have with my transmission. This is the site... www.ripoffreport.com/auto-manufactures/volvo-cars-of-north/volvo-cars-of-north-a- merica-i-76718.htm. I feel like if more people report these problems that volvo will have to respond
#805 of 900 re: XC90 Transmission [bmbibber]
Oct 28, 2011 (9:27 am)
Ow...so sorry to read what happened to you. I bought a new 2004 XC 90----and....by 50,000+ miles I was on my THIRD transmission (and I drive in the city---not off roading). Yes, the transmissions on the early XC 90's were absolute turkeys. I wanted to keep my XC 90 much longer than I did---but I knew the transmission problem would happen again so I was forced to sell it. I lost money selling it as the transmission problem was a well documented problem I soon discovered---I was FAR from alone. Unfortunately, based on statistics---you're probably going to keep having to put in new transmissions if you keep that car. And I was lucky as I had bought the extended warranty for $3000 which covered my perennial problems on that car---although the scumbags (sorry---I wish I could be nice!) at Volvo of Santa Monica have not properly reimbursed my pro rated amount due me on my warranty as I finally gave up on my car and turned it in with my warrant still in effect---I knew it would happen again as the transmission was already starting to make noises again. Good luck. It was a beautiful car----if only the transmissions had worked..... (note: I bought an XC 60---but not from Santa Monica Volvo) and it's a great car---).