Last post on Feb 24, 2013 at 8:01 AM
You are in the Volvo XC90
What is this discussion about?
Volvo XC90, Suspension, Transmission, SUV
#791 of 900 RE:Support in Canada
Oct 01, 2011 (6:15 pm)
You have to contact "Volvo Canada" and state your case...if your car is a 2003-2005 XC90 (the T6 engine is the problem..too powerful for that CRAP GM trannie they put in...they are all ticking time bombs!!!!) with the transmission gone Volvo Canada will pay for the parts worth $5500 and you pay the labour (in US they cover both parts & labour) You need to be prepared and call them 1st thing on Monday am (they are cloesd w/e) Then will document your case and then take it to the executive team. You should phone around your area to all the Volvo dealers tell them your problem with this FAULTY transimisson because they all know about it and ask what they can do for you in regards to a break in the labour cost. I paid $1500 labour tax included and had it towed from a dealership 5 min from my house to another dealership 1 hour away because I could not stand their attitude at Don Docksteader, Vancouver...luckly I have BCAA gold and it didn't cost me anything. Good luck and let me know what happens!
#792 of 900 2005 xc90 transmission issues
Oct 02, 2011 (2:45 am)
I'm very new to this but wanted to ask some advice. I bought my preowned 2005 xc90 (at 44,000miles) from a volvo dealership in boston in 2009. They assured me that everything had been checked and serviced in the car when I bought it. I've had it serviced there for the past two years. Today I had gone on a road trip when at 63,000 my transmission urgent service light came on and the car was not able to accelerate anymore. I had it towed 3hrs back to boston at a charge of $400.
A non-volvo mechanic had a quick look at the transmission fluid and said it was black and looked like it had never been changed. The oil light as well as the low battery light came on after it was towed (this concerns me as the oil was changed at the dealership yesterday). How often should the transmission fluid be changed? And should the service department have informed me of when it should have happened over the last 2 years I've been having it serviced there?
I'm calling the dealership on monday to find out more about this issue, my warranty, etc. I've seen that volvo has been paying for some new transmissions under 100,000miles, and am hoping that that will be the case as I don't have an extra few thousand dollars lying around. Is there any particular way all of you who have dealt with this issue have handled/spoke to the dealership in order to evoke that response? I really don't want to be taken advantage of, so any advice is welcome.
#793 of 900 re:XC90 transmission issues
Oct 02, 2011 (10:57 am)
It is NOT just a simple transmission fluid change...your transmission will need replacing and YES if you live in the US Volvo North America picks up the tab on this because it should really be a nationwide recall on these faulty and defective trannie's. You should get it to a Volvo dealership and get a FREE diagnostic on the car (call them and explain that you are WELL informed about this nationwide problem with this particular model and year). It is not safe to drive if you lost acceleration and the light came on then it is definately the transmission failing. You will then have to call Volvo north America fter the dealership had confirmed the transmaission is shot and they will start a case for you. Do not take any partial payment deals etc...state the facts that others in the US get it covered 100%. The dealership also should be helpful in all this if not find another. Good luck....it is such a hassle and this XC90 has very much depreciated because of this in value. Let us know your results!
#794 of 900 got it back again
Oct 02, 2011 (6:20 pm)
It seems to be alright now, but i am scared to drive it now. Time to get a hybrid highlander.
#795 of 900 re:XC90 transmission issues [lemon2004]
Oct 03, 2011 (10:51 am)
It's in for it's diagnostics test as we speak. I will keep you all updated with how it goes. Thanks again!
#796 of 900 re: XC90 Transmission
Oct 07, 2011 (2:13 pm)
I just bought a certified pre-owned 2004 XC90 and within a month of owning it, the transmission went while I was driving down a major highway at night. Luckily, I didn't get into an accident (almost though). After further research, I found out Volvo had replaced the transmission at 50,000 miles with a rebuilt one while it was still under the certified pre-owned warranty. So this is now transmission # 3.
I've contacted Volvo NA several times and I've just been told that since I'm at 101K and that I'm a new Volvo owner that they have no responsibility to replace the transmission a 2nd time and that I do not qualify for a good faith/loyalty assistance because I've only owned this car for a couple of months. Is Volvo not concerned with building loyalty? It doesn't matter to them that my family has owned Volvo's for over thirty years or that as all of you have said, the transmission in this car is faulty. They seem to think that because I bought a used car I'm not a customer that might go and buy a new car from them directly. At least that is what I'm assuming. While I could buy a brand new Volvo if I wanted to, I'm not very inclined to at the moment though.
I've been told that the regional manager has final say in the matter and he will not talk to customers and isn't to be swayed, even by the sweet Betty that another owner talked with.
I'm not really sure where to go from here. While I'm tempted to park it on the side of my house and instead drive my trusty 1995 Jeep Cherokee with 250+k miles, I'm hoping someone has a better suggestion then parking it or paying for a new transmission every 50k. In my opinion, a good car gets 300k before being laid to rest and I'm not willing to fork over $48,000 or so over the next few years.
#797 of 900 re: XC90 Transmission [bmbibber]
Oct 07, 2011 (8:00 pm)
Just keep an eye on the class action law suit. My situation is I bought mine brand new, under my company name, religiously get it serviced by Volvo under my own name and then after less than 100,000 mi bought it for personal use and then the transmission problem. Despite explaining to them that I'm the same person who really owns the SUV(first and second purchase) they still don't want to listen and denied my claim. The regional manager doesn't even want to talk to me. I had mine repaired by an independent Volvo repair shop and they gave me 2 years warranty, for $5900, $300 cheaper than the Volvo dealer. Going with a Volvo dealer (which was the place I had my car always serviced) to get it fixed to me is adding insult to injury. The warranty is the same, two years, anyway.
#798 of 900 re: XC90 Transmission [eldags]
Oct 08, 2011 (12:33 am)
I have the same problem as everybody else has with their transmission. My car is a 2005 XC90 T6. The transmisson is slipping very badly even at only 65,000 miles. It will require major repairs.
What is the good advice for the needed repairs as the car has been recently been imported from the US to Vancouver, CANADA. Will Volvo Canada paid for any of the repair bill?
Thanks for any advice that will be useful for me to deal with this problem.
#799 of 900 re: XC90 Transmission [sara36]
Oct 10, 2011 (1:58 pm)
About 8 months ago I had the light on my warning window come on and read "service transmission required" then the volvo acted like it didn't want to pull. I turned the car off and restarted it ant it drove fine, although the light was still on. I contacted volvo of america, did some research and found out that if i took it my volvo dealer where they can check it out take a picture of the warning light and do some other required things that volvo of america would pay for a new transmission. My volvo xc90 is out of warranty but volvo of america still paid for it because there is something wrong with the size of it and it cant fully function for the car. So, in the end I got a new bigger transmission, new radiator, new hoses and lines.
I hope this helps you. But you can get a new transmission without having to pay $9000.00 for it.
#800 of 900 back to volvo again.
Oct 10, 2011 (4:04 pm)
To recap, three weeks ago, my trans went and volvo gave me a free one. three days after getting it back, the trans cooler line popped off, and leaked fluid all over my driveway. Got it back again, and now there is a clunking noise, and cv joint grease all over the wheel well. I found a rip in the upper cv boot. (cv axle was replaced 4 weeks ago). The car is also very loud now compared to before the trans replace. It sounds the same at idle, but when giving it gas, its much louder now. The car goes back to volvo on wed to fix the boot.