Last post on Feb 24, 2013 at 8:01 AM
You are in the Volvo XC90
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Volvo XC90, Suspension, Transmission, SUV
#775 of 900 2004 XC90 T6 Transmission died at 125,000KM(77Kmiles)
Aug 27, 2011 (8:21 am)
I had my XC90 T6 transmission completely stop working without any warning lights etc... 125KKms. Luckily we were only going 40km and could pull over as we lost complete power of this car. Bought this lemon at 97,000KM for $28,000 and have only put on roughly 27,000KM. Volvo CANADA said they are pleased to inform me they will pay for a new (refurbished in reality) transmission and all parts but that I must pay the dealership for labour of $1,885 plus $260 for diognostic test plus my towing. I have not used this dealership for servicing because this car has not needed anything major until now (we rarely drive very far in it)and we had it serviced where the original owner(another Volvo dealership and have given them all service records as they asked for them...jump through another hoop) did but it is now too far away from where we live to tow it to. Volvo Canada said they only provide the parts and it is up to the indivdual dealerships to price the cost to you for labour. Since we have zero relationship with them the will not give us a break on the labour cost and we have to pay FULL retail price. Why should I pay a dime for this well known defective transmission. I'm surprised no one has been killed on a hwy given these things can lose all power at any time. I bought this car because of the safety factor for my family...now I'm scared to drive it with the same tansmission put in again. Anyone from Canada get the labour paid from too? I think I've seen it posted a couple of times? The attitude I'm getting all around from VOLVO is disgraceful. They treat me like I'm under investgation and LUCKY to even have them do this for me...now without a car for over a week until this is decided on as I can't fathom the idea of paying for the labour...just not good enough. Getting now where with either head office or the dealership...they just don't want to pay up. This should be a RECALL nationwide. Any advice! Stranded with kids in Vancouver!
#776 of 900 t6 transmission
Sep 09, 2011 (7:46 pm)
Hi every. I need some advice and help from your guies.
I bought my 2004 T6 at 2009 with 128000km,and the vehicle are slipping recently(140000km).
I send to volvo dealer(markham toronto) to do the inspetion and they asked me to upgrade software that cost me 270$ and acutually useless to repair the problem.
I send my T6 to the dealer again 2 days later they upgrade the software and they check the problem again then told me the transmission has to be replaced.
I contacted volvo canada and luckly to get the parts for free but I was told to pay for the labour. As I have no relarionshio with the dealer they estimated to charge me arround 3000$ to repair my T6 which means arround 20 hours labour cost(118$/h). Is that resonable to use 20hours to replase the trany and riadator etc.? ĦĦIs that resonable for volvo only provide parts for free and not cover the labour cost for the defectivve product?
What shoud I do?
#777 of 900 Re: t6 transmission [wang4]
Sep 12, 2011 (2:17 pm)
NO do not pay it! Call around to other dealerships. I had to tow my broken down car an hour away to Jim Pattison Volvo in Coquitlam but it was well worth it! The service manager was amazing and wanted my business unlike Don Docsteader which is only a 10 min drive away from where I live. They were rude and condecending (it was like walking onto the set of "Mad Men" in that dealership...they are stuck in the 1950's and the service is horrible) and they wanted to overcharge me for the work $1,885 plus taxes and charged me $260 diagnostic which Coquitlam would have done for FREE. Volvo Coquitlam charged $1,500 including taxes and the work is about 12.5 hours no where near 20. Call around and tell them Vovlo Canada is aware of this fauilty transmission and will pay for the parts but you are looking for a good rate for the labour. The radiator and all tubes etc, all need changing too. If anyone out there lives in BC deal with Jim Pattison Volvo Coquitlam if you can they were very helpful, service orientated, wanted the business didn't act like they were doing me a favor but treated me with repect and best of all didn't try to RIP ME OFF like Don Docsteader!!! Goog luck and post us what your outcome was!
#778 of 900 just got the call today from volvo
Sep 14, 2011 (5:36 pm)
I had changed the cv axle last week and found the plug at the end broke allowing trans fluid into the axle. The car started slipping in gear, and generally acting up. I called the local dealer and asked for the service manager, then asked if he was aware of the t6 transmission problems, and he said he has repaired many. I then advised him mine was now doing it also and he asked me to bring it in to look at it, and call volvo. I took it in yesterday, and recieved a call today that it would be covered 100% It seems to me Volvo is making this right. The car has 73k miles.
#779 of 900 Transmission Service Urgent at 103k miles....need tips!
Sep 15, 2011 (1:50 pm)
Hello, I have an 2004 XC90 T6....and guess what.....this morning, at 103k miles, the Transmission Service Urgent message appeared. Up until this morning, the car had been driving fine. But today I noticed that "drive" didn't seem to engage right away, and then within minutes of that sensation, the message appeared. I came home, jumped online to google the problem and found you guys. Thank you!!
I'll read through as many of these posts as I can, but want to ask any of you -- would anyone be willing to reply to my message, offering the major pointers about getting this repaired. I'm most curious as to where Volvo NA stands on this issue right now, what I should expect from my dealer in getting it repaired, costs involved (if any?) and anything else you can recommend.
I'm the sole driver of this car, and I've always been easy on it. I've been religious about service and any repairs. The XC90 has been a great car for our family, although it's had its share of repairs, so I'm bummed to think maybe it won't last as long as all the other previous Volvo's we've had.
And final question -- should I consider trying to sell it?
Thanks so much for any wisdom and guidance you can offer!
#780 of 900 Re: Transmission Service Urgent at 103k miles....need tips! [wavytop]
Sep 15, 2011 (3:14 pm)
You need to call Volvo usa service and ask for Betty--you need let her know that you cannot afford this type of repair. A class action is in place as we speak. Do not let them off the hook--they know they have a hugh problem with this tranny. Good luck!!!! They are covering 100%n of cars at 100k or less. Please be direct and firm--you might just get a better result than most of us. This new unwritten rule came into play about 4-6 months ago.
#781 of 900 I hope this might give you guys some hope!
Sep 15, 2011 (9:01 pm)
I might be in your number soon, as I have been looking at buying a 2004 Volvo XC90 T6 recently. Currently, I am waiting to hear back from the dealership who supposedly changed the transmission - I want a part number to see if it is the redesign or the rebuilt .. uh .. piece of garbage.
But .. and the point of my post .. I also had a 2001 Toyota RAV. It's transmission died extremely unexpectedly about 2 1/2 years ago and I spent a small fortune trying to get it fixed and finally ended up trading it in when it became a zero sum situation. But today in the mail .. a gift!! I notice of class action against Toyota!!
It just goes to show if we make enough noise .. these car companies will have to pay. Good luck all .. and wish me luck. I really want this XC90 and if it has the new transmission - as opposed to rebuilt - I think I will go for it.
#782 of 900 Rebuilt Transmission
Sep 16, 2011 (8:59 am)
They are all rebuilds with new parts. They basically use the shell of the old GM because it fits the car and then add in the new tran. parts. They said they have figured out the faulty parts and have upgraded it all? Who knows because I've heard of several cases where they have 2-4 transmissions put into the same car! I want to see a class action suit against Volvo Canada for the labour I had to pay and everyone else here in Canada...in the States you get 100% covered if under 100K miles which mine was around 70Kmiles. I just got mine back and it runs like an old tank or school bus...does not feel like a new tran should!!! Still revs weird from 0-60KM and makes a humming noise like the air conditioning is on. This car is a LEMON and is going to be very hard to SELL but I do not feel safe driving it! Which is why I bought it in the 1st place!!!
#783 of 900 Re: Rebuilt Transmission [lemon2004]
Sep 22, 2011 (3:25 pm)
I am looking at buying a 2006 xc90, is this year also plagued by this dying tranny issue? Its a V8 if that makes any difference. How would I determine if the tranny has already been replaced?
#784 of 900 Only 2003-2005 T6 models
Sep 22, 2011 (4:00 pm)
It is years 2003-2005 and the T6 engines models so I think the V8 2006 is a different tranny. Do your research on it.l