Last post on Feb 24, 2013 at 8:01 AM
You are in the Volvo XC90
What is this discussion about?
Volvo XC90, Suspension, Transmission, SUV
#751 of 900 Re: 2004 XC90 T6 Transmission [stevew1614]
Jun 19, 2011 (8:50 pm)
My 2005 XC90 T6 Volvo had 128k miles when the 2nd transmission went out and Volvo reluctantly picked up the cost of the parts and charged me the warranty labor costs after I contacted Volvo Corporate service center at 1-800-458-1552. I can't remember who I spoke to but I remember someone on the forum suggested to ask for Betty as she is understanding. Do not initially tell them that your car is over 100k miles, just convey to her that Volvo needs to pick up the cost and you don't have the money to cover the new transmission. Also, you are aware of the problems with the transmission in these cars.
My initial costs after the call was $1700; however, I suggested to my service rep to apply a 10% discount (coupon) so my cost was ~$1500. I still was not a happy camper as I believe Volvo should have picked up the cost at 100% as they told me that their repair method had changed since they replaced my last transmission. However, it was better than 7K they quoted me before I made the call. My repair was done at the Volvo of Dallas. Good luck!!!!
#752 of 900 Re: 2004 XC90 T6 Transmission [stevew1614]
Jun 20, 2011 (7:46 am)
Sorry to hear of your problem. I think you are out of luck if this is your first tranny. However, I have heard that if you call VOLOVO USA corporate customer service and ask for BETTY and play the game as if you cannot afford this repair. Let her know that you know this is a problem with many Volovos. See if you can get anywhere. Good luck--I wish I could be of more help. Do not let Betty know your car has more than 100,000 miles on it. I am not a fun of leaving material facts out--but Volvo has not been the best stuard of telling the whole truth about this repair and dealing with the solution fairly with all who have had to deal with their lack of standing behind the product they sell as reliable and high quality.
#753 of 900 Re: 2004 XC90 T6 Transmission [stevew1614]
Jun 20, 2011 (9:29 am)
You have to be tough and hang in there. Eventually VOLVO should replace the transmission for free. If not, stay in touch with us and we will give other information.
#754 of 900 2005 volvo XC90 V8 by flowers6
Jun 21, 2011 (6:21 am)
My husband and I are looking to purchase the 2005 Volvo XC90 - V8, the mileage on the SUV is 110,000 miles priced at $17,000CDN. Would this be a good purchase? Is it priced too high? This is a big purchase and want to ensure we are making the right decision.
#755 of 900 Re: 2005 volvo XC90 V8 by flowers6 [flowers6]
Jun 21, 2011 (8:39 pm)
Personally, I would invest in something other than a Volvo XC90 as the maintenance costs are enormous on these cars. I am not familiar with the XC90 V8 maintenance records; however, my 2005 XC90 T6 transmission has been replaced twice, new tires replaced every year, and etc. are just a few repairs that are normal repairs for the vehicle.
#756 of 900 Re: 2005 volvo XC90 V8 by flowers6 [baffledtxn]
Jun 23, 2011 (1:01 pm)
I bought a used 04' xc90 t6 about a year ago, and I think my transmission is about to fail. I am slipping while in 3rd gear. Will volvo help pay to repair even if i bought used?
#757 of 900 Re: 2005 volvo XC90 V8 by flowers6 [flowers6]
Jun 23, 2011 (5:06 pm)
DON'T DO IT!! Not only is it priced to high... It is already at it's life's peak. Repairs are very expensive, no one offers a warranty after 50k and given the manufacturers reputation.. it is likely to have major problems soon, if not already. I have an 04' with 70k and just like everyone else that tried to warn me, my transmission is starting to slip. Other than that major issue and a bunch of other little annoying problems.. it was a great vehicle for my family and i to travel in. Don't know how as of yet.. but i have got to get rid of it!
Jul 09, 2011 (2:47 pm)
I have a 2004 Volvo XC90 T6 with 94,000 miles. Tranny just went out. AAA would only tow it to one of their approved shops which saw that the tranny fluid was black. Told me I need a new Transmission. I saw theses posts and decided to call Turner Volvo in Sacramento. The guy there told me Volvo will pay for the new transmission if it's under 100,000 mi and I have service records. I have lived an hour away from a dealer for sev years and told him that I went to a local shop to get the cars oil changes/services. I do not have service records. Has anyone been approved for Volvo to take on the cost without the service records? I can't afford $6,500. He said that in the past people w/o svc records have had it covered but they are now tightening up their policy. Any info would help.
#759 of 900 Re: 2004 Volvo XC90 [davekelly1]
Jul 10, 2011 (8:20 pm)
Volvo replaced our transmission (74,000 miles) last month in Virginia, and they did not request any service records. I'm not sure what difference service records make if they produced and installed a faulty transmission in our vehicles. You should not pay anything out of pocket. If you don't have luck with that dealership, try another or contact Volvo directly.
#760 of 900 Re: 2004 Volvo XC90 [deedeva]
Jul 10, 2011 (9:09 pm)
Thank you so much for replying. Could you tell me the name of the dealership or the factory rep so that if I am denied 100% coverage I can advise them that I know they are picking and choosing whom they will cover? I am just sick over this whole thing. I completely agree that they should cover everything due to their lack of quality parts.