Last post on Nov 13, 2013 at 5:32 PM
You are in the Volvo XC90
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Volvo XC90, Suspension, Transmission, SUV
Jun 12, 2011 (1:56 pm)
I posted once before about my Volvo's transmission failing for the 2nd time. This time at 94K miles. It took over a week, but the Volvo warranty rep agreed to cover the cost of the $6K transmission. This is great as I wasn't prepared for that kind of expense. This is the second transmission in a vehicle that has had all it's required servicing and only has 94K miles. Though I have enjoyed the Volvo, I am not willing to continue to drive it knowing the transmission will fail again and that Volvo has not come up with a permanent fix. I've been fortunate that it did not fail in a dangerous situation or with my kids in the car.
I am happy that they stood behind it but had my car had more than 100K miles, they might not have even though it is their faulty transmission.
I will be getting rid of the car within the next 12 months.
#743 of 920 Re: 2004 XC90 T6 [csilacci]
Jun 14, 2011 (3:12 pm)
I've got a 2004 Volvo XC90 with 85,000 miles on it. The transmission went last week (it won't go forward, just in reverse) and the dealer in Dedham, MA is saying that it's going to cost $5200 to replace. If I'm reading this right, Volvo corporate is honoring no-cost replacements of these faulty transmissions? Transmissions going at 85,000 miles is a little ridiculous.
Edit: Just to be clear, our's is not the T6 model. Are they only dealing with issues on the T6?
#744 of 920 2004 xc902t6 (csilacci)#743
Jun 15, 2011 (6:23 am)
You should be ok. The dealer is your biggest friend in dealing with the regional factory rep. You must stay on it and get them to do what they have done for many other people. Do not give up or give in--YOU MUST INSIST THEY FIX IT AT THE MFG. COST NOT YOURS. They will try to spin it--do not let this happen--the new unwritten policy is under 100,000 miles they fix for free--2003-2005 models xc90. good luck.
#745 of 920 Re: 2004 xc902t6 (csilacci)#743 [smokin6]
Jun 15, 2011 (6:52 am)
Thanks, this is great news. I went to the dealership this morning. It turns out it actually is a T6. I brought up all of the issues with the transmission on this board and they said that they needed to do a little more work today and then they'd be sending the info to Volvo for a decision. The guy at the dealership said that Volvo "most likely" would pick up the tab for it. I'll keep on them though. I'm not sure they would have told me about this if I hadn't brought up what I found here in these forums, so thanks everybody!
#746 of 920 Re: 2004 xc902t6 (csilacci)#743 [srogala]
Jun 15, 2011 (6:56 am)
Just in case something happens where they don't cover it (and I think they will), I brought mine in to Farrell Volvo in Southborough, MA which isn't too far from your dealership, all things considered. I worked with Alex in the service department there and although it took a few days to get an answer, my car was repaired for free. New transmission, new radiator, new hoses and lines...they did it all (my 3rd transmission too). Good luck in Dedham but if it doesn't work out, I would try your luck in Southborough.
#747 of 920 Re: 2004 XC90 T6 [srogala]
Jun 15, 2011 (8:00 am)
You need to fight it. Stay tuned into this blog and see what Volvo is doing for others. You need to get tough!
#748 of 920 Re: Volvo 2005 XC90 Head Gasket [kimrr]
Jun 15, 2011 (3:17 pm)
Hi there, i know this post is a bit old, but i have just had the same problem. We had our transmission fixed, then shortly after we had an oil leak. Then the coolant light began to turn on.
We brought it back and they are charging us $4K to fix it! Can you tell us your experience with the end result?
#749 of 920 Re: 2004 XC90 T6 [jimddi]
Jun 16, 2011 (12:57 pm)
Just got a call from the dealer - Volvo's picking up the entire bill for the transmission! Thanks to everybody on this thread, if I hadn't found this I'm not sure the dealer would have brought the issue to my attention. This is a huge relief, as I'm sure you can imagine!
#750 of 920 2004 XC90 T6 Transmission
Jun 19, 2011 (2:30 pm)
Taking a drive in my 2004 XC90 on fathers day and the transmission light comes on.
Car has 124,000 miles. Is there a chance that I can get Volvo to cover cost?
Any suggestions on how to proceed with the dealer. I have not called them yet.
#751 of 920 Re: 2004 XC90 T6 Transmission [stevew1614]
Jun 19, 2011 (7:50 pm)
My 2005 XC90 T6 Volvo had 128k miles when the 2nd transmission went out and Volvo reluctantly picked up the cost of the parts and charged me the warranty labor costs after I contacted Volvo Corporate service center at 1-800-458-1552. I can't remember who I spoke to but I remember someone on the forum suggested to ask for Betty as she is understanding. Do not initially tell them that your car is over 100k miles, just convey to her that Volvo needs to pick up the cost and you don't have the money to cover the new transmission. Also, you are aware of the problems with the transmission in these cars.
My initial costs after the call was $1700; however, I suggested to my service rep to apply a 10% discount (coupon) so my cost was ~$1500. I still was not a happy camper as I believe Volvo should have picked up the cost at 100% as they told me that their repair method had changed since they replaced my last transmission. However, it was better than 7K they quoted me before I made the call. My repair was done at the Volvo of Dallas. Good luck!!!!