Last post on Jun 12, 2013 at 9:22 AM
You are in the Volvo XC90
What is this discussion about?
Volvo XC90, Suspension, Transmission, SUV
#735 of 905 What steps should I take... please?
May 30, 2011 (9:00 pm)
I just purchased a used 2004 XC90 T6 with 90,256 miles (obviously before seeing all of these messages re failed transmissions). I drove it away from the used car dealership on Tuesday evening (5/24/2011) and drove it approximately 100 miles. On Friday, 5/27/2011, I was left stranded on the side of the road, because the transmission locked up and all of the transmission fluid was all over the road. I do have a 12-month/12,000-mile warranty, but that will only cover $1,000. The dealership where I purchased has pretty much told me... "good luck with that". I would very much appreciate any suggestions for what my next steps should be when I start making calls after the holiday weekend. Call the local Volvo dealer... demand more from the used car dealership where I purchased... use the $1,000 I do have in warranty, suck it up and then pay the rest (which I really hope is a last resort)... etc??
#736 of 905 Re: What steps should I take... please? [twixieslc]
Jun 01, 2011 (10:02 am)
Hi All, first I want to thank everyone for sharing all of their expeirences regarding the XC90 Transmission. Now I need your advice. I am looking to purchase a 2003 XC90 T6 with 91547 miles on it. After reading all these posts, I'm getting a little apprehensive about the purchase. What should be a red light to me is that the used car dealership that I was planning to purchase the vehicle from said the vehicle was at the Volvo Dealership getting serviced but would not tell me what kind of service. That was on Monday, it's now Wednesday and he was supposed to call me back when the vehicle was back at his dealership. Do I dare purchase this vehicle, they are asking $11,700 or do I save myself the aggravation?
#737 of 905 Re: What steps should I take... please? [doidare]
Jun 01, 2011 (10:36 am)
Save yourself the aggravation. Plus you are paying way too much! I have a 2004 xc90 T6 and I was told that my year and model is selling for under $8000 at car auctions. Good Luck!!
#738 of 905 Re: What steps should I take... please? [sugree]
Jun 01, 2011 (10:57 am)
Thank you, that is all I needed to hear. I think I'm going to take your advice. I'm probably going to go with a 2003 Tahoe instead.
#739 of 905 Re: What steps should I take... please? [doidare]
Jun 01, 2011 (10:58 am)
First off, that car is overpriced. When I looked up my 2004 with just a bit more miles I got back 9-10K at a dealer or 8-9k as a trade in. second, if you can get the price down and you can verify that it has a newer transmission (i think after 2008 but please don't quote me on that), i don't think you need to stay away from it. my original transmission failed in 2006 and the one they put in then failed last week (about 50k miles later). if you are looking at buying a 2003 with an original transmission or a replacement from the earlier years, my opinion is that you're buying a ticking time bomb. take it from someone who has been stranded in the middle of the road with a car full of kids TWICE.
other than that though, i have to say, i really loved this car. it served my family really, really well and is, overall, a nice vehicle. best of luck!
#740 of 905 New Transmission
Jun 09, 2011 (5:38 pm)
My Transmission Service Urgent light came on at 73,000 miles in my 2004 XC90 T6 on Memorial Day weekend. We waited until Tuesday, and drove the car to Don Beyer Dulles in Virginia. They let us know 2 days later that the transmission had failed and needed to be replaced but we waited another 2 days before they confirmed that Volvo would cover the repairs. We picked my car up on Saturday, 5 days later. They replaced all necessary parts at no cost to us. My car had been washed and vacuumed as well. We did not have a loaner car, but we did not request one because we were nervous about what they would actually cover. We are pleased with the service Don Beyer provided in this case. However, we had a previous bad experience with this dealership providing service on a recall and had already decided we would not purchase another Volvo. This car was our second Volvo purchased through Don Beyer and the customer service has declined drastically since our first purchase. I am disappointed to see how little this car has retained its value.
#741 of 905 Volvo XC90 T6 Transmission: Should I pay for diagnostic test?
Jun 12, 2011 (6:13 am)
I have a 2004 with 67,500 miles on it and experienced 3rd gear slipping, a knocking noise and the transmission urgent message last weekend while out of town. I immediately dropped the car off as soon as they could take it. Of course, the extended warrantee expired a year ago and I was given the news that the transmission was shot. I was asked to consent to a $240 diagnostic test to determine if metal shards were being sent through the system; radiator, etc. The service rep explained that he needed as much information of what else could be damaged to present a repair case to Volvo. He also said that if the test was not done, the new transmission could be jeopardized. The repair cost was amounting to $8,000. He told me not to worry, since I bought the pre-owned car from them and have had all required maintenance done on time, exclusively with their dealership. However, I was in complete shock and authorized the test. Volvo agreed to pay 100% of the transmission, radiator, parts, etc. I am grateful for the repair coverage (would not have been able to afford it otherwise), but disheartened with the product
I now feel like requesting the diagnostic test to be covered, because this is entirely a Volvo manufacturing issue and I would guess Volvo would have had it performed regardless to protect their investment? Advice?
Jun 12, 2011 (2:56 pm)
I posted once before about my Volvo's transmission failing for the 2nd time. This time at 94K miles. It took over a week, but the Volvo warranty rep agreed to cover the cost of the $6K transmission. This is great as I wasn't prepared for that kind of expense. This is the second transmission in a vehicle that has had all it's required servicing and only has 94K miles. Though I have enjoyed the Volvo, I am not willing to continue to drive it knowing the transmission will fail again and that Volvo has not come up with a permanent fix. I've been fortunate that it did not fail in a dangerous situation or with my kids in the car.
I am happy that they stood behind it but had my car had more than 100K miles, they might not have even though it is their faulty transmission.
I will be getting rid of the car within the next 12 months.
#743 of 905 Re: 2004 XC90 T6 [csilacci]
Jun 14, 2011 (4:12 pm)
I've got a 2004 Volvo XC90 with 85,000 miles on it. The transmission went last week (it won't go forward, just in reverse) and the dealer in Dedham, MA is saying that it's going to cost $5200 to replace. If I'm reading this right, Volvo corporate is honoring no-cost replacements of these faulty transmissions? Transmissions going at 85,000 miles is a little ridiculous.
Edit: Just to be clear, our's is not the T6 model. Are they only dealing with issues on the T6?
#744 of 905 2004 xc902t6 (csilacci)#743
Jun 15, 2011 (7:23 am)
You should be ok. The dealer is your biggest friend in dealing with the regional factory rep. You must stay on it and get them to do what they have done for many other people. Do not give up or give in--YOU MUST INSIST THEY FIX IT AT THE MFG. COST NOT YOURS. They will try to spin it--do not let this happen--the new unwritten policy is under 100,000 miles they fix for free--2003-2005 models xc90. good luck.