Last post on Jun 12, 2013 at 9:22 AM
You are in the Volvo XC90
What is this discussion about?
Volvo XC90, Suspension, Transmission, SUV
#710 of 905 2004 XC90@T6@Transmission@Slip
Apr 02, 2011 (8:32 pm)
I bought the used car of production XC90 T6 in the middle of February this year in April, 2004.
It was running K of the about 103,420 miles.
The transmission of XC90 began to slip at about 500 miles.
The former owner has exchanged transmissionradiator at 74,248 miles in January, 2009.
I think that the exchange with the new article and breaking at 30,000 miles are abnormal.
It brings it in to the check repair the dealer of Volvo in this coming Monday.
I think that Volvo should have it of cost.
The owner of other XC90 T6 seems also to be experiencing, and give good advice to this problem, please.
#711 of 905 Re: Volvo came up Short om the Transmission [pvlaytchev]
Apr 03, 2011 (6:57 pm)
We had the same issue and Volvo offered us the same 50% discount and we are out of $4000.00. This is the second time that this transmission broke down in 20 months. The first time we were charged $6500.00. This is absurd and we have hired an attorney. Apparently this transmission/cooling issue has been recalled in Europe but not in the US. We need to get the message out that this is not acceptable.
#712 of 905 Re: It is true.... [sugree]
Apr 04, 2011 (5:06 am)
Thanks for sharing your experience. I am in the exact situation as you, except I had to go overseas because I lost my job back home in the US last year. I am trying to convince Volvo that you should be treated the same no matter where you live.
Is there any chance you will be able to provide me with a copy of the work order, of course hiding your personal details? if so, please let me know and forward to bwconrad747gmail.com.
I have been quoted $11200 by the local dealer here, and have pressured them down to $3950. They tell me that they will still provide the GM transmission, is that what they put back in yours?
Any help you can provide will be greatly appreciated.
#713 of 905 Re: It is true.... [bwc7]
Apr 04, 2011 (9:57 am)
I emailed you a copy of my invoice. I hope it helps. I feel so fortunate that my dealership went above and beyond to help me get this problem fixed!!
Good Luck and let me know how this turns out for you.
#714 of 905 Re: Class Action Lawsuit [baffledtxn]
Apr 05, 2011 (6:01 am)
I am back after many phone calls and really getting a handle on the Volvo USA corp. position from the Customer service side. Please understand that this is what I have now and that I am waiting for two more responses. The phone # to call is 1-800-458-1552-this is customer service and you will only get to the manager level here. I spoke to Jordan and he was very helpfull in that he made sure the Regional Rep. heard the situation and gave his ruling. This was verified and then I asked for another way to go--He gave me the number to Volvo Corp. USA in N.J.--#1-201-768-7300. Here I experienced a very understanding person (Donna) yet, she would not or could not make any suggestions that would help. My understanding is that she is the Executive Asst. to the President MR. Doug Speck who I asked to speak to-Her reply was "Mr. Speck does not talk to customers" I then asked if she would make sure he gets the message to call me. She did agree to and promised she would deliver the message. I am not expecting a phone call from Mr. Speck but either way his non-response will let us know how he feels about the situation. I did not mention this before-I am a first time Volvo owner and made the change in 2004 primarily because I was looking for a safe, reliable, high quality car and a company noted for the same. I asked Donna WHY I should stay a cutomer?, Why I should buy another Volvo?, Why the company is not standing behind the product they put out to the public? Why they would knowingly put a defective part in a car--hoping that I would not still own this car when the part would fail a second time? Her response was "I am sorry I do not have an answer for you." My dealer has written an email on my behalf and will let everyone know the final outcome. I wish I had more for you at this time.
#715 of 905 Re: It is true.... [sugree]
Apr 17, 2011 (5:32 am)
which dealership did you use?
#716 of 905 Re: Class Action Lawsuit [smokin6]
Apr 17, 2011 (7:04 am)
Does this class action law suit apply to Canadian drivers of XC90s (2004 TR 6) as well? My transmission went at 126km. or 76,000 mi. I had it repaired by an exceptional local mechanic for just under $3000.00 and am still going strong at 180,000 km. or 108,000 mi. Like everyone else who thought they had purchased a quality vehicle, I was totally blindsided when the tranny went. I hope someone who has a finger on the pulse of this legal action can contact me and let me know if in fact it applies above the border.
#717 of 905 Re: It is true.... [rich1davis]
Apr 17, 2011 (8:33 am)
I used Fields Volvo in Illinois. They were wonderful! They went above and beyond to help me get a new transmission! If I ever buy another Volvo, it will be from them! IF being very subjective!
#718 of 905 Re: A FEW COMMENTS & A REQUEST FOR ADVICE [yurko]
Apr 17, 2011 (12:13 pm)
I agree with the point about a class action. Whenever I hear the word, I think of the scene from the Jerk with Steve Martin's character writing numerous checks for One dollar and Nine Cents.
Here is my dilemma. I have a 2004 XC90 T6 - I have consciously taken great care of the vehicle in an effort to maintain the high resale value that is prevalent with Volvo cars. I took mine in for its annual spring check and decided that I wanted it appraised because it is time to start looking for a new car. The one I have has 71K miles and I'm in the mood for better gas mileage.
The Volvo dealer I have used since 2005 says they won't even stock that model year on their lot because it is a lemon. So even if I get a new transmission, the vehicle has NO resale value. They said they'd give me $10,000 for the car and ship it to auction.
I am not going to be an irresponsible car owner and try to sell it to someone else. It isn't my fault that there is the problem.
If it costs $6000 for a new transmission then Volvo should give me the best they can give me for the cost of the vehcile. They should give me an additional $6000 toward the cost of a new car and they should give me a 60 months NO INTEREST loan.
Why? They sold me a lemon and then have done NOTHING about it. Including notify me in advance. Now I am in a situation where I feel I need to get rid of this car as soon as possible.
But of course, thanks to Volvo, I have a car that is of limited value and worth NOTHING as a trade in.
Makes me really not want to buy another Volvo.
#719 of 905 Xc90 Transmission
Apr 18, 2011 (12:28 pm)
Hi, read your notes and story on forum and wanted to know if you could send the pdf files regarding the manual for the transmission. My car has 87K miles and my mechanic has advised that I will need a new one. Volvo wants me to bring it in for them to look at so they can determine if anything they can do??My mechanic advised they were vague on whether the transmission is under warranty or not ( I have a 2003 T6) and it appears that there have been an unusually high number of failures for this transmission between 2003 & 2005.
Thanks, for the info.