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Last post on Feb 24, 2013 at 8:01 AM
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Volvo XC90 Forum.
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Volvo XC90, Suspension, Transmission, SUV
#696 of 900 Re: Class Action Lawsuit [verot6]
by gw_4418
Mar 26, 2011 (7:50 pm)
I own a 2005 XC90 T6 with about 46K miles and I just received the transmission Service urgent message three days ago. Of course, the dealer indicated it would take $7k to fix the problem. it seems that this is a common theme with this tranny and I agree Volvo should come online and identify this as a recallable issue. My dealer has indicated that it is willing to work something out for me since I have had the vehicle serviced by them I indicated that I was not willing to pay that much. Keep us posted on the Class action lawsuit.
#697 of 900 Re: Class Action Lawsuit [gw_4418]
by pvlaytchev
Mar 27, 2011 (6:47 am)
I found that Class Action was filed by the law firm Levin, Fishbein, Sedran & Berman, from Philadelphia.
Here is the link to the court filing - http://www.courthousenews.com/2009/08/14/CarsVolvo.pdf.
From what I read on the web it seems that a judge has given a "go ahead" on two of the four counts filed against Volvo- II and III. I sincerely hope that this does not stop here. Volvo's attitude has been extremely disappointing in dealing with the problems due to these transmissions.
In the mean time, it seems that there is a some kind of a change in Volvo's response. It took them only 45 minutes to call me back after I posted on their website that I will try to join the class action. They even offered to help me with fixing my transmission. I do not know what the extend of this "help" would be but it is interesting that Volvo reacted so quickly after two years of totally ignoring me.
As far as the cars go, I must say that the transmission is not the only weak link. I had to have the two turbos replaced (it was about $5000 job), the rear self-leveling shocks, the bearings on all wheels and something on the oil system that cost about $1500. It is true that my car had 102K when all of this needed to be done, but still...I have had other cars with more miles on them and not even a 10th of the problems. Also, one thing that bothers me about the replacement transmissions is that they are not new and improved, just rebuilt ones and have one year warranty only. So, will they fail in a few thousand miles too?
Good luck with the Dealer and the transmission.
#698 of 900 Re: Class Action Lawsuit [pvlaytchev]
by miketobin
Mar 27, 2011 (7:28 pm)
Please keep me posted on this as my XC90 is also having transmission problems.
Thanks
#699 of 900 Re: Volvo came up Short om the Transmission [imissmy850r]
by baffledtxn
Mar 28, 2011 (10:42 pm)
Here I go again....another transmission is needed on my 2005 XC90. My car was new when I purchased it in late 2004 and serviced by the Volvo in (Richardson, TX) now Volvo of Dallas Dealership. My 1st transmission went out at 76k miles in Aug/Sept 2009. The dealership claimed that my transmission they replaced at 100% was a new transmission. I am now at 128k miles with roughly 52k miles on the new transmission that needs to be replaced. (The car was slow to shift gears and noisey. The transmission pan contains metal debris from the transmission.) I am in discussion with the dealership/corporate office again to pick up the transmission at 100%. However, they only want to pick up the cost of the parts and bill the labor costs to me of $1700. I don't understand why Volvo did not recall these defective cars as they are fully aware of the design flaw in the cars. The maintenance costs (replace transmission multiple times, yearly tire replacement, bearings and etc.) on these vehicles are too expensive for such a pricey car. It was my originally plan to drive a Volvo for life; however, due to Volvo's inability to take ownership of the problems with these cars, I will NOT purchase another Volvo and will trade this one immediately. I am DONE with Volvo for LIFE. And yes, I too will look into going after Volvo in the Class Action lawsuit.
#700 of 900 Re: Does the 2004 Volvo XC90 5-cylinder have same transmission issues? [chesapeake4]
by oldjim3
Mar 28, 2011 (11:29 pm)
It appears that you never received a reply. My understanding is that the 5-cylinder model has a completely different drive train, from engine to rear axle. The problem GM transmission is only in the T6.
#701 of 900 Re: Volvo came up Short om the Transmission [baffledtxn]
by pvlaytchev
Mar 29, 2011 (5:44 am)
I was informed by the dealer that as a part of the fix for my transmission they must replace the transmission cooling system. Apparently, this is a common problem with this combination of an engine and transmission and leads to coolant entering the transmission and creating problems. Volvo is willing to pay for 50% of the cost, which still leaves me with $3000 out of pocket. I must say that with the money I have spent during the last two years to keep this car running I could have (perhaps should have) purchased another used 5 cylinder XC 90 easily.
By the way, I was told by the dealer that Volvo does not replace the broken transmissions with news ones; only with rebuilt ones, one year warranty. I guess, given the history of these machines, they are assuring repeat profitable business for their shops, since most of us will be back there very soon.
#702 of 900 Re: Does the 2004 Volvo XC90 5-cylinder have same transmission issues? [oldjim3]
by pvlaytchev
Mar 29, 2011 (5:46 am)
I have heard the same - the only one with such problems is the XC90T6. The V8 and the 5 cylinder cars seem to be spared from this kind of problems.
#703 of 900 Re: Does the 2004 Volvo XC90 5-cylinder have same transmission issues? [pvlaytchev]
by imissmy850r
Mar 29, 2011 (6:20 am)
I was greatly dissappointed in the Results I had with my Volvo XC90 T6.
Essentially they covered 75% of the cost, no loaner car. My cost was 1684 or something like that. Volvo Customer Service Sent me a Rebate coupon that would send up to 250.00 for parts. You might want to call and see if you can get them to send you the same coupon. They sent the rebate quickly. when all was said and done there was also a 2 year warranty on the transmission. After I read and saw so many issues even after the replacement I sold the car that weekend after I got it back. I don't believe after this I will ever own another Volvo. Not because they didn;t fix my car for free, but because of all the inconsistent results people have had getting their car fixed. Some 100% some 50% some none at all, some 75%, some parts only, Seriously come through with some real method of helping Volvo owners out.
Good luck everyone, I own a BMW now, and love it!
#704 of 900 Re: Class Action Lawsuit [pvlaytchev]
by smokin6
Apr 01, 2011 (11:52 am)
I am in the middle of this very problem with my XC91T6(2004)--this will be the cars 3rd transmission. I have spoken to the Dealer and the facotry rep. (who is not going to do much). I just got off the phone with Volovo USA costomer service and will see what can be done(not expecting much as I went this way last time. I would be very interested if you could forward me the link to post on the website that you rec'd such prompt service--I would like to tell my story as I think most people are running into the same corp. stonewall as I am. Thanks for any help you can give.
#705 of 900 Re: Class Action Lawsuit [smokin6]
by baffledtxn
Apr 01, 2011 (9:06 pm)
Update on my XC90 T6 2005 3rd transmission problem.
I spoke with a supervisor at the Volvo Customer Service who reached back out to the Servicing Manager at Volvo of Dallas in an attempt to reduce the labor costs of $1700. The servicing manager's response was that they had already reduced it as far as they could and it is rare for them to provide assistance to cars this old. They further explained that the repair method for replacing the transmission changed in 2009 after they replaced mine in 2008 (hence the reason why my 3rd transmission should be free as it was not done properly in the first place). Also, they mentioned that the warranted is now 2 years and not 1 year previously and they claim they have seen a reduction in the number of complaints of the transmissions going out. I was appalled with this response as Volvo is fully aware of the designed flaws in these cars. They need to start advertising (disclose) that the transmission are sure to go out on their vehicles and to purchase them at your own risk. However, they won't but expect the consumer to pick up the tab of these defective cars.
The transmission problems are not only with XC90 but others Volvo cars (station wagons and other sedans). My friend's transmission went out on her station wagon and Volvo refuses to provide any financial assistance.
Please let me know of all the avenues available to us so that we can all get the word out to the public of the problems with these Volvo cars. We need to impact their bottom line.