Last post on Nov 13, 2013 at 5:32 PM
You are in the Volvo XC90
What is this discussion about?
Volvo XC90, Suspension, Transmission, SUV
#601 of 920 Re: Volvo Australia contact please ? [westozxc]
Oct 30, 2010 (5:58 am)
G'day,a few days ago my wife informed me (I work away) that our 2005 XC90 has had transmission failure,she took it to Premier Volvo who told her it would cost us $7600 to replace transmission.I called them and reminded them that we have had all services through them,bought it second hand 18mths ago from them and car has complete history with them since new and it has only done 70,000kmsThey get back to me that as a good will gesture Volvo will pay some of cost and I will only pay $4650.Wife needs car so I say go ahead and fix it.I then started reading these forums.Unfortunately Im away from Perth otherwise I would go and see them face to face, but Im in a remote area and its not easy to make calls.Has anyone had any luck in Australia getting a better deal out of Volvo,or is this as good as I can expect to get?
#602 of 920 Re: Volvo Australia contact please ? [nigel7]
Oct 30, 2010 (1:35 pm)
Yes I got not help from the local dealer on the Gold Coast so rang head office in Sydney.They only offered partial assistance until I advised I was reading the blogs and this is a common problem with the XC90 that is widely reported on a number of blogs. They tried to deny it was an issue but I offered to send them numerous copies of the complaints. I also mentioned that I had spoken to the state road service and that a car of this cost, quality and reputation needing a new transmission at 80,000 klms(mine) was not normal wear and tear. Volvo eventual organised a dealer in Brisbane to do the work at a cost of a service, $1200, that I paid and they provided the new transmission at no cost to me. The dealer even loaned us another XC90 for 3 weeks while they waited for the part and did the work at no cost. Jump up and down with Volvo head office, mention the state road service getting involved and Dept of Fair Trading, even the newspapers to investigate and they'll do a deal.
#603 of 920 Volvo 2005 XC90 V8
Nov 01, 2010 (11:08 am)
I don't have the T6 but I have a 2005 XC90 V8. Just after warranty expiration the air conditioner blower went out - $1500 to repair. Today my transmission went out for the fourth time. 3 transmissions while under warranty and now it has failed for the fourth time. I have 60,000 miles on the car. I am the original owner. Car has always been serviced on schedule by the dealership.
Nov 01, 2010 (1:12 pm)
I bought a 2004 Volvo XC 90 AWD 1 year ago. Right after I bought it I had trouble getting it from park to reverse. Then the service transmission light came on, then it began to loose power. (The fact it would not go into reverse in colder weather indicates a failing transmission). I had it rebuilt and now a year later it is not going into reverse in cold weather. It takes a few minutes then I hear a click and then it will go into reverse.
Now I would like to take it to the dealership and have them deal with it. I feel Volvo should be responsible and I want to do all I can to see that happen. I would like to be nice about it. Please someone inform me of their experience and also inform me of what I can do in case they will not pay for it.
I called the dealer and they said to bring it in but gave me no assurances.
#605 of 920 Looking for XC90 V8's with Transmission Problems
Nov 01, 2010 (2:32 pm)
Anyone else out there with failed transmissions on the XC90 V8 - NOT the T-6 but the V8 models? I'm on my 4th transmission with only 60,000 miles.
Nov 03, 2010 (2:11 pm)
If these XC90's are such pieces of junk, why do you all buy them used? Dont you spend as much time researching the car before you buy it as you do after the fact whining about it?
#607 of 920 Re: Why Buy [boohoo]
by Stever@Edmunds HOST
Nov 03, 2010 (3:15 pm)
A lot of people don't research a specific problem until it happens to them.
How's your transmission holding up?
#608 of 920 Re: Why Buy [steve_]
Nov 04, 2010 (7:40 am)
It is holding up well, thanks for asking. I drive a Camaro with LOTS of miles on it!
#609 of 920 Re: Why Buy [boohoo]
by Stever@Edmunds HOST
Nov 04, 2010 (6:33 pm)
Sounds like you need to go find one of our Camaro discussions to play in. We're talking about people's XC90s in here and issues they are having with their transmissions.
#610 of 920 Re: Volvo Australia contact please ? [xc90volvomum]
Nov 06, 2010 (10:26 pm)
Hi Leah, I'm in Sydney and have been trying to get Volvo to cough for my repaired transmission on my 2004 T6, but they're playing very hard to get. Four letters and a phone call between us and they still won't pay. They're holding on to the fact that we had our transmission repaired by a 3rd party repairer without showing them first. (It was one of their suppliers, and NRMA preferred). My belief is that the transmission was going to die at some point anyway, as they nearly all do, we all know how it goes, and the transmission specialists I used were the one's Volvo may have used themselves to fix my car. Transmission specialists are just as qualified to diagnose as Volvo. Of course in hindsight, and now I know about this whole deceitful scam Volvo have running, I should have taken the car straight to Volvo. Instead I did as instructed by my mechanics, and went to the transmission place instead - why wouldn't you? Can you tell me who you dealt with at Volvo Australia - if it's someone I haven't badgered yet, I'll get onto them? Thanks, Anna.