Last post on Nov 13, 2013 at 5:32 PM
You are in the Volvo XC90
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Volvo XC90, Suspension, Transmission, SUV
#562 of 920 XC90 Transmission Failure - Ouch
Jul 28, 2010 (10:17 am)
My story is similar to everyone else's here. "Transmission Service Urgent" light came on a few days ago in my 2005 Volvo XC 90. Car has about 64,000 miles on it. Went to the dealer (in Minneapolis). Luckily they will fix at no charge. They are replacing the transmission and the radiator. Apparently the radiator causes the transmission failure. We got lucky this time, but who knows how long the new transmission will last.
Aug 01, 2010 (3:04 pm)
SSDD... Our story is eerily similar. We bought this car thinking we were buying a rock solid machine... This is our second Volvo and I'm terribly disappointed. We were on our way to the beach and the "Transmission Service Urgent" light came on. The transmission was stuck in third. It was a bad start to the vacation... We had the car towed to the dealer and took our other car to the beach. The Dealer didn't get the car on the lift until Tuesday. We got the same call that many others here have gotten, "You need a new transmission and Volvo is taking care of it." To be honest... After this is fixed, I'm seriously thinking of getting rid of it. My wife loves the car, but we're not going through this time and time again.
#565 of 920 Re: XC90 Transmission - Rant/Rave/Rant/Rave
Aug 16, 2010 (12:26 pm)
Kudos to Lisa (Laws65) and this forum......
I have an '04 XC90 T6 with 135k in the shop needing it's THIRD transmission.
Same saga as prior posts - Urgent Tran service light came on. But we did NOT get stranded.
Quote was nearly $7k with the radiator(oil cooler), lines and trans.
Great News - Volvo has agreed to pay for it less $130 diag/ and $250 deduct.
THANKS and a big RAVE for Volvo for standing behind the XC90 and doing the right thing. Volvo Customer Care (Ann) 800-458-1552.
There are a number of factors in my favor which likely led to this positive result, but anyway you slice it - it's pretty cool Volvo would step in to fix a 6 year old car with 135k miles.
+ the car was purchased at a dealership as a certified used car with about 40k.
+ majority of service has been done at dealership.
+ we were considering a trade at time of tranny problems.
+ DON'T BE SNARFY with the service techs and customer care reps.
The first tranny started acting up at 84k. Volvo/Dealership paid for replacement (in 2008) less $130 diag fee. The did not replace the cooler/lines as I only had the "covered" work done at that time. They were not going to pay for replacement of the cooler/lines, so only the transmission was replaced.
Since 2008, there have been a couple service bulletins posted to the dealers where it is now required to replace the lines and the trans cooler whenever the transmission is replaced. It helped to be aware of this because I asked the service manager why the cooler/lines were not replaced the first time - it was because it wasn't required at the time - only "recommended". Well if I knew it would have cause a second trans failure within two year - i would have followed the original recommendation. But since (in 2008) it was still under the 100k CPO warranty - I let Volvo do whatever was covered.
So rant for having to deal with the transmission issues - but like I said - thankfully it didn't leave us stranded. We were able to get home and drive to the dealership.
RAVE to Borton & Volvo for fixing again.
#567 of 920 Re: XC90 Transmission - Rant/Rave/Rant/Rave [mplsawd]
Aug 17, 2010 (9:34 am)
I am having the exact same problem. That horrible "transmission service urgent" message appeared while driving home. I have a 2003 XC90 with 109,000 miles. Prior to this issue, I have sunk $3,000 into the car in the last 3 months. That included the 105,000 service, where the timing belt needed replaced, the clogged sunroof had to be repaired & the brake pads & rotors were replaced. Next came the "breather box". Now my transmission. I'm looking at a $6,500 repair.
Now, Volvo has agreed to pay for half of the cost. Since I found this website & starting reading the posts, my question is, "should I accept their offer or try to get the entire thing paid for?" My situation is the same as yours; the car was certified pre-owned by Volvo, purchased at a Volvo dealership and all maintainence & service has been done at the dealership.
I have access to attorneys at no cost. Should I get a lawyer involved. Any advise would be greatly apprecieted.
#568 of 920 Re: XC90 Transmission - Rant/Rave/Rant/Rave [mplsawd]
Aug 18, 2010 (2:23 am)
Good for you, and great job! If we all keep doing the same thing, maybe we will eventually get a recall. Don't give up, just keep going!
#569 of 920 XC 90 2005 T6 transmission
Aug 25, 2010 (11:50 pm)
We had exactly the same problem (though we live in the Middle East) at 45,000 miles and were quoted $8,000 + labour to replace the transmission. Volvo initially offered a 30% discount then 50% and now 95% after we approached group customer services in Sweden (gcrvolvo.com). Total cost is now basically for labour and is about $1000. It is worth keeping on at them as we got a call from the dealer with good news within 12 hours of approaching Volvo directly. They know the car is a dud and hopefully will do the right thing.
Keep it polite and I am sure you will get a good response.
#570 of 920 2005 xc 90 T6 transmission problem
Aug 26, 2010 (7:13 pm)
i got the dreaded "Transmission Service Urgent" light 85K miles. I took it to the local Volvo dealership in So Cal, and they gave me an estimate of $7,100 to replace the transmission, radiator, and lines. I found this forum and mentioned these comments to the dealer and told them I was looking for help from Volvo Corp.
Within one day, they told me that Volvo Corp approved the repair at basically no cost to me.
Thanks for all the help and feedback. If I had not found these posts, i would have never thought to ask for then cover the costs to replace the tranny.
I am happy to see that Volvo is standing behind their product.
#571 of 920 I think I m having the same problem
Aug 28, 2010 (10:58 am)
Just bought a 2003 XC90 T6 with 118k miles, no warranty, no CPO of course, and was wondering if anyone has had theirs successfully replaced and covered at little or no charge with no warranty. Is volvo considering this a "recall" or "defective" product and taking care of the problem. Also I have put less than 100 miles on this one myself, sold as is......
A little more history:
1. After doing a few things to it I noticed that the display on the left had been covered with electrical tape so who knows how long it has been showing the "Service Transmission Urgent".
2. I noticed some fluid coming from the left front CV axel and pulled it apart hoping to replace the seal and fix the problem. I was wrong, It was the actual CV axel which was shattered and I am in the middle of replacing it with OEM parts I will have in Monday.
3. Only once has it slipped. When it did this the battery was almost dead and the AC, windows and radio all stopped working at the same time. The transmission has not slipped at all after the new battery, which has only been about 10 miles.
Please Please Please reply back or PM me if you have any helpful info.