Last post on Nov 13, 2013 at 5:32 PM
You are in the Volvo XC90
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Volvo XC90, Suspension, Transmission, SUV
#556 of 920 Re: XC90 Transmission Failure [kschnitz]
Jun 25, 2010 (1:34 pm)
I have a 2004 XC90 (93,0000 miles) that has given us intermittent transmission problems over the last 2 years. The dealership had not been able to replicate the problem until recently. We were out of town in a torrential rain storm and on our way home, the car would not shift out of 3rd gear. We finally gunned the engine and it shifted and we made our way home. The dealership diagnosed the problem and said we needed a new transmission--the cost over $5000. We contacted Volvo after reading about the extensive widespread transmission problem. They agreed to pay for the parts if we covered the labor. After having my car for over 3 weeks, we finally got it back and it's performing well. It was definately undriveable and scary before it was repaired. I would be interested in learning why Volvo hasn't recalled the transmission and is replacing them all for free. However, the manager told me to keep my receipt and if they ever do recall the transmissions, I'll get my $1200 back.
#557 of 920 Re: XC90 Transmission Failure [hhay26]
Jul 06, 2010 (10:24 am)
My XC90 has 101K miles and the transmission just went with no warning except the dreaded message "Transmission Service Urgent".. It would seem to me that the message would better read "$7,500 repair ahead". My dealer offered us a slight discount on the repair and I filed a complaint with Volvocare. No response yet. Given the enormous issues with the XC90 transmissions, I'm surprised no one has filed a lawsuit against the manufacturer for defective engineering design.
#558 of 920 Re: XC90 Transmission Failure [maggie44]
Jul 07, 2010 (4:29 pm)
I am a single mom with a transmission that has just died on my 2005 XC90 at only 65,000K. I have called Volvo USA and they said I had to start with the dealership. Do you still have any of the information or contacts that helped you with this? I bought this car thinking it would last me years and now I am in this nightmare!
#559 of 920 Re: XC90 Transmission Failure [klk52]
Jul 07, 2010 (4:45 pm)
i am seeing several people state that their transmission problem was taken care of at no cost. Where was yours replaced??
Jul 19, 2010 (7:26 am)
When I filed a claim with Volvo, my major complaint was that I had problems with the transmission several services before the warranty ran out. They checked with the dealership and confirmed this so they agreed to pay for the parts. I think if we didn't have problems earlier, they may not have been so generous.
#561 of 920 My Transmission Failure
Jul 28, 2010 (7:53 am)
I too am having the problems with the 2004 XC90. I bought this for my wife in April, before I left for Iraq ,as it was supposed to be a great family car and we needed the room for our upcoming baby. Unfortunately about 2 months later the transmission started crapping out. I contacted Volvo NA, even though we are in Germany, since the vehicle was purchased through Military Car Sales. They are trying to help me as much as they can. We are waiting on the results of the Service Center test. If it states that we need a new transmission then Volvo will investigate. It's frustrating though since I am stuck in Iraq and my wife is 2 weeks from childbirth. The Service Center tech said it would cost between 5-6,000 EURO to replace if we need a new transmission. It will probably be the last Volvo I ever buy.
#562 of 920 XC90 Transmission Failure - Ouch
Jul 28, 2010 (10:17 am)
My story is similar to everyone else's here. "Transmission Service Urgent" light came on a few days ago in my 2005 Volvo XC 90. Car has about 64,000 miles on it. Went to the dealer (in Minneapolis). Luckily they will fix at no charge. They are replacing the transmission and the radiator. Apparently the radiator causes the transmission failure. We got lucky this time, but who knows how long the new transmission will last.
Aug 01, 2010 (3:04 pm)
SSDD... Our story is eerily similar. We bought this car thinking we were buying a rock solid machine... This is our second Volvo and I'm terribly disappointed. We were on our way to the beach and the "Transmission Service Urgent" light came on. The transmission was stuck in third. It was a bad start to the vacation... We had the car towed to the dealer and took our other car to the beach. The Dealer didn't get the car on the lift until Tuesday. We got the same call that many others here have gotten, "You need a new transmission and Volvo is taking care of it." To be honest... After this is fixed, I'm seriously thinking of getting rid of it. My wife loves the car, but we're not going through this time and time again.
#565 of 920 Re: XC90 Transmission - Rant/Rave/Rant/Rave
Aug 16, 2010 (12:26 pm)
Kudos to Lisa (Laws65) and this forum......
I have an '04 XC90 T6 with 135k in the shop needing it's THIRD transmission.
Same saga as prior posts - Urgent Tran service light came on. But we did NOT get stranded.
Quote was nearly $7k with the radiator(oil cooler), lines and trans.
Great News - Volvo has agreed to pay for it less $130 diag/ and $250 deduct.
THANKS and a big RAVE for Volvo for standing behind the XC90 and doing the right thing. Volvo Customer Care (Ann) 800-458-1552.
There are a number of factors in my favor which likely led to this positive result, but anyway you slice it - it's pretty cool Volvo would step in to fix a 6 year old car with 135k miles.
+ the car was purchased at a dealership as a certified used car with about 40k.
+ majority of service has been done at dealership.
+ we were considering a trade at time of tranny problems.
+ DON'T BE SNARFY with the service techs and customer care reps.
The first tranny started acting up at 84k. Volvo/Dealership paid for replacement (in 2008) less $130 diag fee. The did not replace the cooler/lines as I only had the "covered" work done at that time. They were not going to pay for replacement of the cooler/lines, so only the transmission was replaced.
Since 2008, there have been a couple service bulletins posted to the dealers where it is now required to replace the lines and the trans cooler whenever the transmission is replaced. It helped to be aware of this because I asked the service manager why the cooler/lines were not replaced the first time - it was because it wasn't required at the time - only "recommended". Well if I knew it would have cause a second trans failure within two year - i would have followed the original recommendation. But since (in 2008) it was still under the 100k CPO warranty - I let Volvo do whatever was covered.
So rant for having to deal with the transmission issues - but like I said - thankfully it didn't leave us stranded. We were able to get home and drive to the dealership.
RAVE to Borton & Volvo for fixing again.