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SUVs Volvo XC90 / XC60 Volvo XC90 T6 Transmission
440 messages, Last post on Nov 27, 2009 at 2:31 PM
You are in the Volvo XC90 / XC60 Forum. Your Hosts are steve_ & tidester
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Replying to: lookingtohelp (Nov 06, 2009 5:46 am) Alex |
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Replying to: hoff2248 (Nov 06, 2009 9:40 am) Alex
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Replying to: lookingtohelp (Nov 06, 2009 5:46 am) |
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Replying to: lookingtohelp (Nov 03, 2009 6:20 pm)
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Replying to: pinkydog (Nov 07, 2009 7:30 am) Once again, Answer me this question: What other manufacturer would even consider doing this for their customers? I still have no answer. |
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Replying to: jkorm (Oct 10, 2009 3:49 pm) It sounds like I am about to join the "Urgent Transmission Service" club, I had my gearbox serviced 2 weeks at 75,000 with no problems and today the service light is on. Back to the dealer but the car is now of the extended warranty by 1 week. We had the extended warranty as we purchased the car pre-owned from a Volvo dealership. Do you know which department at Volvo you spoke to? I will be calling them first thing on Monday. Any help would be appreciated. Thanks |
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Replying to: lookingtohelp (Nov 03, 2009 6:20 pm)  yahoo.com). GEO |
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Replying to: agitlits (Nov 06, 2009 2:24 pm) For those waiting for a "Class Action Lawsuit" to resolve their problem, don't hold your breath. As I pointed out in great detail in an earlier post (#325), you're apt to get little from such litigation. The lawyers will make it sound like they're on your side. However, the end result will be mega-bucks for them versus only (1) a discount on the repair costs and/or (2) a coupon voucher towards the future purchase of a Volvo for you. I think you're much better off attempting to resolve the problem on your own -- getting 100% of the cost covered versus pennies on the dollar. |
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Hey people, long story but I'll try to make it short. We purchased one of the original XC90 T6's. We love the car (great utility). Given, I'm the son of an auto mechanic and I'm also an engineer, I know to LISTEN to your car to make sure all is well. My wife is the primary driver of the car, but she'll just drive for miles without detecting strange noises to give her a clue that something is wrong with the vechile. So, whenever I do get an opportunity to drive it, I would listen to it for troubling sounds. Well the car would always make weird noises at the front, driver side. We serviced the car EXCLUSIVELY with Volvo. This has gone on for as long as we've owned the vehicle. Volvo would replace axle bearings, bushings, sway bar bushings, etc. etc. Most of it under warranty, so no big deal. However, the strange noises would never go away and would return after a short period. Fast forward, third gear gives out on the car at about 60K (notice how we are outside of the warranty period). So we bring the car to Volvo and, naturally, they say “You need a new transmission”. Trust me, I’ve got tons of experience with auto manufacturers and defects, and I know what to do. I’ve never visited the Volvo dealer to talk about the car with them, my wife does. But, I go over everything with her and she calls me when there’s a doubt about anything. So, she calls me to tell me the repair bill. I tell her, we’re not paying based simply on the fact that a transmission should not go out at 60k. Anyway, before it gets to the point where I need to get involved to personally start turning the screws, the head service rep says Volvo will cover the bill. This happened about 2 years ago. Get the car back and drive it over the next 2 years and eventually we hear the weird noises again. This time, I just attribute it to age of the car and that, perhaps, it needed a chassis lube, since the weird noises appeared to be suspension related. Recently, a front light head light bulb blows, and we take it to get it replaced. This shop is a non Volvo service center but manned by former Volvo techs (word of mouth sent us here). Again, it’s my wife who is talking to the rep, with me as an advisor/validator. Prior to going in, I tell her “Oh, btw, ask them about the strange noises.” (Mechanics intuition that something is not right about the car). The non Volvo authorized tech evaluates the car and says, what, Transmission. What else did you think we were going to say? LOL He also said Volvo has been having a nightmare with the trannies of the XC90 T6. At this point, I hit the net and this forum comes up, along with the fact that there’s a class action in progress. To sum this up, we’re getting another transmission put in with over 100k on the car. We’ve only ever serviced the car at Volvo, save for having that former Volvo tech “pop in” a blown bulb. So where does it stand. The problem here is that the transmissions of the XC90’s are not “fit for their intended purposes”. This is from the UCC (Uniform Commercial Code). Hint hint about more of my background... LOL Manufacturers are not going to be able to hide behind a warranty to get out of repairing their cars when they simply do not work as one would expect. Volvo knows this, but the question is does each individual Volvo owner know it and, hence, the reason why they (Volvo) are even fixing their cars. Do you think they would repair their car for free if they didn’t have to? Press your case and pray for the relief that's deserved. They tried to get us to pay a portion of the repair bill for the transmission but we flat out refused (or rather I refused. Behind the scenes, of course. LOL). No bargaining nor begging, simply refused. They caved in. So that’s three transmissions in 106K miles. Oh yea, another high end auto manufacturer that will repair their cars out of warranty is BMW. Do a search for "rear transaxle subframe defect in the E36 chassis (i.e., 3 series)". I owned one back in the early 90's. My rear transaxle of this car initially tore out at 27k miles. BMW fixed it for free. They repaired it again at 130K miles, all for free. The same thing happened to a colleague of mine in his E36 M3. BMW repaired it for free. Sooooooooooooo…. Get your cars fixed people. If they (the auto manufacturers) refuse, attack their reputation. The Internet is a wonderful thing, isn't it? LOL Btw, does anything remember that Audi 4000? Was this the one that would jump into gear and crash into walls with no explanation? I still remember that problem to this day. Audi is still reeling from that rumor. Me personally I would never by an Audi. Get the point…. Take care....
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