Last post on Nov 13, 2013 at 5:32 PM
You are in the Volvo XC90
What is this discussion about?
Volvo XC90, Suspension, Transmission, SUV
#392 of 920 Re: XC90 Transmission Failure [jnjdennis]
Oct 23, 2009 (7:11 pm)
Correction, the Volvo XC90 is a 2005. Outstanding news. Volvo had the case opened for 5 days in which they worked with the local Volvo Dealership. Volvo called back on Tuesday and stated they would pay 50% of parts and labor with me picking up the remaining 50%. I called back and stated I was aware of the ongoing issue and asked how they reached the decision to only pay 50% when others had been paid at 100%. The case was re-opened for review. On Thursday (10/22) I received a call from Tracy at Volvo. Volvo is now picking up the entire cost of the transmission and all related items that must be replaced. I could tell from the beginning that the Customer Service rep seemed to be on my side. From my experience, Volvo was very easy to work with but apparently everyone has not been this lucky. Best of luck to everyone experiencing this.
#393 of 920 Re: Transmission Woes!!! [dznj]
Oct 27, 2009 (5:23 pm)
Got the car back today. Replaced trans, radiator, lines, axle. Didn't charge me a penny. I thank Volvo and my dealer immensely. I didn't have to do a thing!
I think Volvo is owning up to the issue, and taking responsibility. I respect that.
Wife drove the car for the rest of the day, uneventfully.
#394 of 920 Re: XC90 Transmission Failure [jnjdennis]
Oct 28, 2009 (3:29 am)
Good to hear things went so well!!!! Hopefully some of the info has been helpful to you!
#395 of 920 Re: Transmission Woes!!! [dznj]
Oct 28, 2009 (3:30 am)
Glad things worked out for you as well! It helps to work in numbers! Did they give you an explanation on the axel at all by chance?
#396 of 920 Re: 05 Volvo XC90 Transmission/Axel problems [laws65]
Oct 28, 2009 (7:25 am)
morning fellas I'm new to the tranny boat. However I bought my volvo used for 13000 in PA, 45 days now later and tranmission service urgent light ruined my day. Do you think volvo would cover my defect tranny as third party owner of shitty tranny syndrome. I believe I will try to jump aboard for class action suit but now my car isnt working. So ? is what is critea for getting volvo to cover tranny and labor I'm broke after i bought dream car. sloshedrobyahoo.com how does one open a case with volvo/ srry mad questions.
#397 of 920 XC90 Transmission Volvo doing the right thing!
Nov 03, 2009 (6:20 pm)
There is no reason to join a class action law suit for 2003 - 2005 XC90 T6 Transmissions. Volvo will cover these 100% up to 100,000 miles! This is more than generous! What more can Volvo do? They have admitted to the problem and they will stand behind their product! Stop thinking that Volvo owns your vehicle forever! It's time to take possession of your vehicle. Your retailer is empowered to make this decision on the behalf of Volvo. There is no Extended Warranty, No Recall, just pain good old GOODWILL! So take it for what it is, enjoy the free transmission and stop complaining!
#398 of 920 Re: XC90 Transmission Volvo doing the right thing! [lookingtohelp]
Nov 03, 2009 (9:20 pm)
just p[l]ain good old GOODWILL!
Goodwill is discretionary and probably wouldn't occur at all if people did not speak out. Also, it may not be provided as generously as you may believe.
SUVs and Smart Shopper
#399 of 920 Re: XC90 Transmission Volvo doing the right thing! [lookingtohelp]
Nov 03, 2009 (10:44 pm)
hmm you must work for Volvo.. sorry but the ordeal I have lived with Volvo has been more than enough. I DO accept resposibility for my vehicle but I have had mine LESS THAN ONE YEAR AND IT'S ON IT'S 2ND TRANSMISSION wait I lost count MAKE THAT IT'S 4TH TRANSMISSION since I was not informed that the car was on it's second transmission at the time of purchase.. so please, if you do not agree with the comments and frustrations from the folks that have been more than patient with Volvo like myself, then stay away from forums like these, it doesn't do nobody any good. Oh by the way, my dealership has been disgustingly unprofessional.. maybe you can send some of the good folks from your Volvo dealership over to train those near me.. thanks
#400 of 920 Are you kidding, Volvo hasn't begun to make good!
Nov 04, 2009 (3:52 am)
I purchased my T6 XC90 in 2004 for well north of $50k it gave me years of unreliable transportation and literally months where it sat in the dealers shop unusable to me (no they did not provide a loaner or pick up my rental car bill). When I had enough and went to trade it in--the value was zero...yes $0.00... unless the new transmission was put it in. Volvo did cover that minus a $300 deductible (?) I did not touch the car again delivered it to where I was purchasing my new vehicle and received $7,500 in trade in. I figured I am owed a min of $25,000 in lost value and another $10,000 in lost and unreliable use. And yes there should be punitive damages as well. I may be wrong but I don't believe Volvo ever admitted responsibility and issued a recall or corrective action. For the record I am by no means litigious and am card carrying capitalist. However,this was bad decisions by this company, it damaged me materially and I, like all the others so injured, should be compensated.
#401 of 920 Re: Are you kidding, Volvo hasn't begun to make good! [mpmoore]
Nov 04, 2009 (4:51 pm)
I totally empathize with you on the hassles you've had. There's no excuse for that.
As for being owed "$10,000 in lost and unreliable use", only you know the true value of that.
However, your reasoning on the trade-in value escapes me. You say you paid "well north of $50K" for your 2004 XC90 T6. When you traded it in, you say you "received $7,500 in trade in. I figured I am owed a min of $25,000 in lost value..." That implies you think your trade-in should have been worth at least $32,500 in total. We're in the 2010 model year now. Regardless of the mileage or make/model, with the possible exception of some "exotic" or extremely limited vehicle, no 6 year old vehicle retains 60-65% of its original price. Not even close.