Last post on Nov 13, 2013 at 5:32 PM
You are in the Volvo XC90
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Volvo XC90, Suspension, Transmission, SUV
#373 of 920 XC90 Transmission Failure
Oct 15, 2009 (3:52 pm)
I have a 2006 Volvo XC90 -T6 AWD with 65,000 miles. The car has been serviced regularly. Three days ago it began to make a noise, but nothing major. The car then quit running. It has been diagnosed with a total transmission failure. The car has been towed to a Volvo dealership and I have opened a case with the Volvo Customer Service (1-800-458-1552). Volvo is now suppose to be speaking with the dealership. How do I ensure that Volvo assist in this problem. The car is only 15,000 miles out of factory warranty. There should be no reason that a Volvo car should have a total transmission failure at 65,000 miles. The dealership also mentioned that the radiator would need replacing due to the metal shavings in it. I see that this issue seems prevalent. Any advice or have I taken the right steps? Jeremy
#374 of 920 Re: XC90 Transmission Failure [jnjdennis]
Oct 15, 2009 (4:20 pm)
Welcome to the unfortunate club known as the XC 90 transmission failures.
First, complain to Volvo and put it in writing-can do it online.
Second, same thing to the NTSB.
Third, online complaint to your state's Atty General
Fourth, online complaint to your state's Consumer Protection.
Then let Volvo know all the people you are complaining to as this shouldn't have happened and you are fully aware Volvo is replacing these transmissions and radiators, including cooling lines for free.
See how that works, and keep us posted on your progress! Best of luck!
So far, this has worked for nine people, and myself as well!
#375 of 920 05 Volvo XC90 Transmission/Axel problems
Oct 15, 2009 (5:54 pm)
I asked earlier in the text of my parargraph but it may have been missed.
Does anyone know if the "NEW" transmissions are any better than the "old" transmissions? Is this just a bandaid?
Even after the new transmission/axel work is completed, I still have shift problems at 1500 RPMs. Does anyone else have this issue?
#377 of 920 Transmission Woes!!!
Oct 16, 2009 (4:21 pm)
Hi to all. I have just spent the last hour reading all these messages about this dreaded transmission. I never would have thought that a volvo, a brand that prides itself on durable vehicles would allow something like this. My wife is the proud owner of a 2004 T6 XC90 and the "Urgent-Service Transmission" light just came on about two days ago while she was picking up our children from school. It seems to drive fine one minute then sluggish the next. I called my Volvo dealer and have an appointment for a diagnostic test for Monday morning. I also spoke with their head mechanic and he confirmed that these transmissions are problematic. Aside from the axle issues that I ready about, the trans cooler in the radiator tends to leak into the transmission and the trans fluid becomes contaminated by the anti-freeze. He said that he would perform a glycol test to see if that is also the issue. I assume that is why some may of the radiators have been replaced as well. My vehicle just turned 72K and of course is out of warranty. This is out fifth Volvo and the third from this dealership and this vehicle has been serviced by them exclusively since new so I am hoping that they will take good care of me.
Thanks for all your advice. I will use it all wisely and hope this issue gets resolved under their "Good Will" service. Then, I'll see what I can do to trade out of this thing since as you have all pointed out, it is not a matter of if this will happen again, but when!
Wish me luck!
#378 of 920 Re: Transmission Woes!!! [ygants]
Oct 16, 2009 (7:33 pm)
Good luck! Be sure to let us know how it all turns out.
SUVs and Smart Shopper
#379 of 920 Re: Transmission Woes!!! [ygants]
Oct 16, 2009 (8:02 pm)
Hello, I have the similiar experience. I bought my 2003 XC-90 T6 one month ago and yesterday it was showing "transmission service urgent" on the dash board while it stucks in 3rd gear. I believe that I am having the same experience of tranny problem as thousands of other T6 owners. I haven't towed my car to local volvo dealers (which is really far away) yet but I think what is most likely to happen, according to people's comments, is that I will be asked to replace the entire transimission system at a cost more than $7,000. I bought this car because I had strong belief in Volvo's reputation, "Safe and Sound". But I'm really disappointed about the broken transimission after only ONE MONTH of purchase.
#380 of 920 Re: Transmission Woes!!! [gu_gong]
Oct 19, 2009 (5:38 pm)
Mine apparently bought the farm today. I had (about 2 months ago) gotten the code, but reset it after adding some trans fluid. Today, the car hung in high gear and could barely take my wife across an intersection. Met up with her and we limped it home. Made the appointment to bring it to the dealer tomorrow. I will talk to them before contacting Volvo USA. 65K miles, 04 T6. I had already changed the filter and fluid at 50K. It didn't smell too good today
#381 of 920 Re: Transmission Woes!!! [dznj]
Oct 19, 2009 (7:08 pm)
Gu_Gong keep us in the loop... I got the error message about 3 weeks ago and did the same as you - reset after top up with tranny fluid. I'm interested to know how the Volvo dealership treats you. I'm at 140K and will be on eggshells for the next 5 plus weeks wondering if the transmission is going to do the Volvo shuffle! good luck tomorrow.
#382 of 920 Re: XC90 Transmission Failure 2006[jnjdennis]
Oct 20, 2009 (6:16 am)
I am sorry to hear that you have joined the club. Volvo has sworn over-and-over that the transmission problem was limited to the 2003 through 2005 models. They send they re-designed them and stopped getting them from GM in 2005. I guess not, now that the 2006's are getting up in years and mileage.
Good luck with Volvo Cars of North America, we have one of the first 2003 XC90s and we are on our 5th transmission in under 90,000 miles. Our dealership (in Falls Church, VA) is the one that has gone to bat for us each time and Volvo has been useless, all talk and no action.
Please keep us informed.