Last post on Nov 13, 2013 at 5:32 PM
You are in the Volvo XC90
What is this discussion about?
Volvo XC90, Suspension, Transmission, SUV
#365 of 920 XC90 T6 2005
Oct 10, 2009 (3:49 pm)
Last week I got the dreaded "Urgent Transmission Service" message and my trans felt like it was stuck in one gear. I bought the car used a few months ago..has 70K on it. I was shocked at the high prevalence of this issue as I read through everyone's posts, however I also found valuable information. When I took the car to the Volvo dealership the next day, I awaited the diagnosis and yes I needed a new trans. I told the service manager that I was aware of problems with this trans and told him I wanted to call Volvo for their "good will" service. He said he had a contact, would let me know in a few hours and sent me off with a loaner. I decided to call Volvo directly a few hours later after not hearing from the dealer and to my surprise they called me back in 20 MINUTES to tell me everything was being paid for 100%.
The sad part though is that I'm getting the SAME faulty trans installed. I'm planning to keep the car for another year or so then offload it. Apparently this is not an issue in 2006 - current models.
Overall I am very happy that Volvo stepped up to cover this, even though it's not in warranty and the fact that I bought the car used didn't seem to matter.
#366 of 920 Transmission failed 80K
Oct 12, 2009 (11:23 am)
I got the same "Urgent Transmission Service" and it turned out to be the bad tranny. The dealer did get the new one replaced GOOD WILL and I had to pay the computer SW upgrade ($190). I hope this one will last for a couple of years. It was especially painful since I've just replaced the failed fuel pump at 79K, Volvo had extended to feul pump warranty til 70K, but no luck for me ($1200 repair bill)
#367 of 920 Re: Volvo XC 90 2004 [wasagabeach]
Oct 12, 2009 (5:45 pm)
Hi Wasagabeach - I am in Mississauga and wanted to know the name of your local repair shop - I too am in the same boat - '04 Volvo XC90 T6 with tranny message - $5K to repair/rebuild. I'd rather bring it up to Wasaga and get it repaired than pay Volvo for a problem they know exists in the tranny! Cheers.
Oct 13, 2009 (4:41 am)
> The shop is called, Baywash Auto Repair, 2880 6th Line,
> RR#2, Collingwood On.,
> L9Y 3Z1, and ask for Mike. You may
> also want to ask for a towing service named, AR Towing,
Wasaga Beach (owners Earl & Shirley Dahmer on Wildwood Dr).
> They're great; honest reliable folks.
> Good Luck,
#370 of 920 XC90 T6 2005
Oct 14, 2009 (3:15 pm)
I forgot to mention...Volvo not only covered the cost for replacing the transmission, but also the front axle, radiator and all lines. There is no warranty other than a standard 90 day issued with the repair, which originally caused me concern given the fact that I thought the transmission was faulty (meaning it would go again in another 50-75K miles).
However, the service manager told me the root cause (as determined by Volvo "forensics") of the transmission going on these models was actually the axle (which is why they replaced mine). Apparently, the original axle was hollow and there is a plug on the driver side that, due to bad design, comes out. This causes the trans fluid to run through the axle, picking up the grease from the bearings and everything else.
They replaced this axle with a new design, that is solid, so there is no chance of this occurring again. I was happy to hear this because I couldn't believe Volvo would replace everything but not fix the underlying cause for the trans going.
Make sure you get the axle replaced and it must be the new design (solid) otherwise your trans will go again in the future.
#371 of 920 Re: XC90 T6 2005 [jkorm]
Oct 14, 2009 (3:48 pm)
I just got my 05 xc90 back last week after being in the volvo repair for almost 2 weeks. It has less than 42000 miles on it. Transmission was leaking and also got into the axel. Had to have both the transmission and the axel replaced. Repairman made it sound like this is something unusual.
Luckily, I have an extended warranty and all but $200 was covered BUT ALL is not well!!! Otherwise the bill was $7800.
The “new” transmission software is NOT allowing the car to downshift at 1500 RPMs. It gets into this sluggish state and I have to step on the gas to get the RPMs up to be in the right gear. This should not happen.
After speaking with the volvo repair, they say that nothing can be done since the “software” is set by the manufacturer and they can not change it.
My question to you guys is is the new transmission/axel replacement any better or am I going to have to go throught this again in the not too distant future?
(I do not know if the replacement was a hollow or solid axel. I did have to pay $100 extra for the volvo one verses the rebuilt one. I did not know how wide this problem was until yesterday so did not ask these questions when it was in the shop.)
#372 of 920 Re: XC90 T6 2005 [jbs05]
Oct 14, 2009 (6:27 pm)
I've not heard of this axel issue tied to the transmission issue at all before. What's odd though is that I've heard of both as separate issues. I'm on my second tranny, and it still doesn't feel right-I'm just hoping if it goes, it goes before the year warranty is up and that it would be a covered expense again. My downshifts really funny going uphill, seems to downshift many times while my foot is on the gas steadily and not moving. I'm also told no matter how much I baby it, it will still go, so time will tell.
If others have been told of the tie between the axel and tranny, I'd love to hear the stories!
Thanks for the info
#373 of 920 XC90 Transmission Failure
Oct 15, 2009 (3:52 pm)
I have a 2006 Volvo XC90 -T6 AWD with 65,000 miles. The car has been serviced regularly. Three days ago it began to make a noise, but nothing major. The car then quit running. It has been diagnosed with a total transmission failure. The car has been towed to a Volvo dealership and I have opened a case with the Volvo Customer Service (1-800-458-1552). Volvo is now suppose to be speaking with the dealership. How do I ensure that Volvo assist in this problem. The car is only 15,000 miles out of factory warranty. There should be no reason that a Volvo car should have a total transmission failure at 65,000 miles. The dealership also mentioned that the radiator would need replacing due to the metal shavings in it. I see that this issue seems prevalent. Any advice or have I taken the right steps? Jeremy
#374 of 920 Re: XC90 Transmission Failure [jnjdennis]
Oct 15, 2009 (4:20 pm)
Welcome to the unfortunate club known as the XC 90 transmission failures.
First, complain to Volvo and put it in writing-can do it online.
Second, same thing to the NTSB.
Third, online complaint to your state's Atty General
Fourth, online complaint to your state's Consumer Protection.
Then let Volvo know all the people you are complaining to as this shouldn't have happened and you are fully aware Volvo is replacing these transmissions and radiators, including cooling lines for free.
See how that works, and keep us posted on your progress! Best of luck!
So far, this has worked for nine people, and myself as well!