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SUVs Volvo XC90 / XC60 Volvo XC90 T6 Transmission
450 messages, Last post on Dec 06, 2009 at 5:26 PM
You are in the Volvo XC90 / XC60 Forum. Your Hosts are steve_ & tidester
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Replying to: yurko (Aug 13, 2009 5:20 am) 1. Go to a dealer and get them to give you a diagnosis and estimate on how much the full thing is going to cost. 2. Go to volvousa.com and send them and email explaining what the problem is and how you read up on the problem, and know that they do a so called "good will" service, for free. 3. Volvo should call you back in a few hours. They called me 2 hours after getting my email, and the next day to tell me they have approved the whole $8500 fix for free. So now Im just waiting for the dealer to get the parts and fix the problem free of charge. My car was purchased used at 45K , and now is at 69K, and they know this is a problem apparently because they were VERY willing to do this free of charge. So the lesson is, research, call, complain, and you will get your problem fixed, as it should be. I do have to say even though I am probably going to end up trading in the car of fear of this happening again, I am super satisfied that Volvo is standing by their product and is admitting that they made a inferior product. Good job them as far as that goes. GOOD LUCK!!
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Replying to: xlindica (Sep 10, 2009 8:04 pm) So VERY glad things worked out well for you. That totals eight people so far! The main thing is to put your complaint in writing! Great job! Lisa laws65  sbcglobal.net
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I have been aware of the T6 trans issue for a while. At 50K, I pulled the pan, changed the filter and fluid. The color of the fluid was not good, and there were some (but not a lot) of shavings on the magnet in the pan. After swapping the filter, did a whole flush to get all new fluid in there. At 62K (last week) wife was driving the car, when the dreaded "Service Transmission Urgent" came up. She brought it right home. I brought it up to my mechanic, fearing the worst. It was shifting harder than usual (I think) and felt like there was no lock-up from the TC. We checked the fluid, which looked nice and clean. Added 1 quart, and cleared the code. Test drive showed it to be ok again. She drove it the rest of the week, and I drove it yesterday with no ill effects. Probably the beginning of the end, but worth noting to double check the fluid level with the car running on level ground. I was more than a little concerned because the day before this happened, the car showed a "low coolant" message. I added coolant/water, and the message went away. Then, when the trans message came up, I was thinking that I now knew where the coolant went  . But, from the looks of it, that wasn't the case. Time will tell. The car has been great, except for the looming transmission issue. |
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| one year ago ,I bought a premiun 2005 volvo xc90 with 41,000 km . the vehicle now has 58,700 km and is in excellent cond ,except it is leaving a small oil spot on my garage floor just below the trans . as the only volvo dealer in wpg is 12 km away ,I took the vehicle into the shop were i get my oil changed .they advised me that the trans housing was leaking oil. I took it to the volvo dealer and was advised that the warranty had expired in june 2009,and they could do nothing for me .So i called VOLVO customer service line and spoke to a service relations person .They said that they would get back to me the next day but did not call ,so 3 days later i called them .they advised me that they were not prepared to assist me in any way to repair the problem . the trans works perfect ,however i stopped to drive the vehicle as i know it must be getting low on fluid .Volvo dealer wants 1200.00 to fix the repair and a trans shop wants 800.00. the origional warranty is 4 year 80,000 km .I know the time has passed but there is 20,000 km left on the warranty .Is this common for volvo to be so rigid on their factory defects . because i put low km on my vehicle ,i had a similar problem on a GM vehicle , and GM paid 50% of my repair .Do the north american manufacturers normally treat their customes better ? KAREN OLSON | |
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I am second owner of a 2003 XC90 with 84k miles on it. The car is all that I expected and loved it ..........before this issue. Can someone tell me how to get Volvo to step up and fix the problem? Initial reaction from the local dealer is "there is nothing they can do".
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Replying to: ssolano (Sep 21, 2009 11:14 am) |
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I have a 2004 XC 90 T6 with 52,000 miles which I purchased new. I perform all scheduled maintenance and the car has performed great...until recently...the transmission started slipping. The problem unfortunately occurs in and around intersections when it is necessary to accelerate briskly etc. After researching this issue on the internet and discussing the problem with a local mechanic, I learned that my experience was common with other owners. This is my third Volvo and never have I experienced such a problem with a major (critical) automotive component. I took the car into the dealer (Field's Volvo near Chicago). The car was given diagnositc testing. The result...a bad tranny. The dealer was first class and is having Volvo take care of the problem (as it should!) without any questions or push back. My confidence in the brand has been shaken but I would consider buying a fourth Volvo someday...depending how the new tranny works out!
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Hi, I am very happy to hear that the Volvo dealer worked so well with you, without too much fuss! Most of us haven't been so fortunate. My new transmission was given a one year, unlimited mileage warranty, but I feel like it still isn't right. But time will tell. I am on my second Volvo, have loved the cars, until like you and the rest of us, this major critical malfunction. Best of luck to you, and let us know if you run into any issues, I'm sure a bunch of us would do what we could to help! Take care. Lisa |
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Replying to: vdriver1 (Oct 06, 2009 4:32 pm) I have really loved this car (my third Volvo turbo) and was getting interested in buying a new one right about the time this all happened. The car's resale is already discounted for this problem and I will have to "disclose" and take a bath selling it just so someone else isn't victimized by the tranny. I am just so, so disappointed in Volvo. |
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Hi there vdriver; just read you mail on your tranny problem at 52k. Very disappointing but even more unfortunately, typical for this model. Fortunately for you, you bought new and the dealer has come through for you. My case was different having bought the same model at 94k from an auto wholesaler who picks up off lease vehicles and sales them for very good prices. NA volvo said they "couldn't" do anything for me because I wasn't tied in with a local dealer long enough for their liking. They quoted a price of $7950.00 to replace the tranny!! incredible! fortunately for me, I found a reputable local mechanic who rebuilt, repaired and improved upon this poor GM transmission with better parts for $2500.00 that will allow it to run much cooler approx 20 - 30% cooler. It was replaced at 124K. I'll keep you posted. This tranny is infamous and there are actually better replacement parts available on the market to the savvy mechanics who take an interest in improving the lot of misfortunate Volvo owners. Cheers, Wasagabeach
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