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Volvo XC90 T6 Transmission

900 messages,  Last post on Feb 24, 2013 at 8:01 AM

You are in the Volvo XC90 Forum.

What is this discussion about? Volvo XC90, Suspension, Transmission, SUV

Messages Page 35 of 91

#332 of 900 Re: Class action against Volvo regarding T6 [dnap_10583] by ehslenox

Aug 09, 2009 (12:46 pm)

Replying to: dnap_10583 (Aug 09, 2009 11:48 am)
It would help to know where you are. My car was serviced at NorthPoint Volvo, Roswell, GA. After my outrage at having to have the transmission replaced at under 60,000 miles (over $5,000), they called Volvo and Volvo picked up 75% of the cost of the new one. One big problem was that it took them nearly a month to get the new one, thus leaving me without a car. Volvo said that they would also pick up 75% of the cost of a rental but I was able to manage without it.
 
The reports on what owners have had to pay out-of-pocket are all over the place, but this was my experience.
 
Sad thing is that my 2004 XC90 has been my all-time favorite car! I've had several Volvo wagons, before, and have been a very loyal Volvo customer. I have loved driving the XC90 - that is, until the "Transmission Service Urgent" light came on. I was even toying with the idea of buying a new 2010 when that happened. And, now.....
 
I'm spending the summer about 1,000 from home and just hope my drive back goes without inccident.

#333 of 900 Re: Class action against Volvo regarding T6 [dnap_10583] by laws65

Aug 09, 2009 (2:16 pm)

Replying to: dnap_10583 (Aug 09, 2009 11:48 am)
Hi,
 
What I did, six months ago, that was successful was to file a complaint on line with Volvo, the NTSB, your state's Consumer Protection, and your state's Attorney General. I would also let Volvo know your complaining to each of these agencies, as I believe, it will help. I agree with the other post, that I was without my Volvo for a month back in Feb 2009-but I had a spare car to drive-thank God. It took that long to get it fixed, but it was all done without a charge, so well worth it to me.
 
I hope this helps. Keep your mantra, Complain, Complain, Complain. Volvo should be at the very least issuing recalls or not giving customers a hard time when this dreaded ck engine lite comes on.
 
Let me know if you need more info, but this worked for me, and since I've posted what I did, it helped seven other people-that's my count so far....
So best of luck, and keep persevering!
 
Lisa

#334 of 900 Re: Class action against Volvo regarding T6 [dnap_10583] by luvmyvolvo

Aug 09, 2009 (2:32 pm)

Replying to: dnap_10583 (Aug 09, 2009 11:48 am)
My '04 XC90 T6 failed at 45K and was out of warranty by a year. I did purchase an extended warranty when I bought the car new, but the dealer said they replaced the transmission, radiator, and various hoses under the "Volvo's Good Faith or Good Will" guideline.
I have been servicing my car at the same dealership where I bought it and I've paid for every recommended service including the transmission flush that may have caused the transmission failure 2 days later. I didn't even have to argue, I simply towed the car there and told them I have an extended warranty. It sounds like some dealerships are footing the bill for customers loyal to the dealership. Maybe someone will be successful in an individual lawsuit and the bad press will change Volvo's business practices.
I agree with previous posts about contacting your elected officials, Volvo Corp. and the NHTSA about the safety issues surrounding this vehicle.
 
My family has owned 5 Volvo's and the XC90 has been a pleasure to drive, but the cost of repairs/maintenance is brutal. Good luck!!!

#335 of 900 Re: FYI - Volvo and "Cash for Clunkers" Program [XC90broknheart] by qbrozen

Aug 09, 2009 (7:10 pm)

Replying to: XC90broknheart (Aug 07, 2009 9:57 am)
but for me, it's a way out to dump this crappy car that I so regret purchasing just 8 months ago!
 
Unless your XC90 has an unbelievable number of miles on it, it is worth more than the $3500-$4500 the government will give you for it via the C4C program.

#336 of 900 Re: Concerned about my Volvo Tranny [rginnc] by pistopl1

Aug 10, 2009 (6:11 am)

Replying to: rginnc (Aug 06, 2009 8:30 am)
I also have a 2005 v8. Mine has about 52K on it now but my transmission has slipepd from 2nd to 3rd gear since I bought it with about 45K on it. I asked Volvo the first time and they did some software upgrade and said corporate suggests maybe doing a trans. fluid flush. I never did the flush but then asked the service dept. at around 49K miles to look again and they said they did see anythign wrong and to try the flush. They basically told me the computer doesnt show anythign wrong so you jsut have to deal with it. I am going to ask them to look again when I go in for 53K service. I have an aftermarket extended warranty but the slipping in constant, not jsut a couple time a month.

#337 of 900 Re: Concerned about my Volvo Tranny [pistopl1] by laws65

Aug 10, 2009 (6:50 am)

Replying to: pistopl1 (Aug 10, 2009 6:11 am)
Thank your lucky stars you have an after market warranty. And there are NOT supposed to be any transmission flushes needed. I did it and then that's when my tranny started really slipping badly-that is unless you want it to happen more frequently. I would let your dealer know you intend to complain to everyone in the State that you live in addition to Volvo, and the National Transportation Safety Board, and potentially claims against the dealership for their poor response. I'd love a video of their response to that one. If your talking to a Service Writer, I used to be one a long time ago, they should immediately get their general manager. Then deal with only that person going forward, forgo the middleman in other words. Good luck and don't feel bad about pushing. We shouldn't have to shell out thousands on top of car payments and insurance for a poor Volvo choice in transmissions.
Keep me posted if you need anything else.
 
Lisa
laws65sbcglobal.net

#338 of 900 Run away from the XC90s - on our 4th transmission as of this morning... by bertsxc90

Aug 10, 2009 (11:55 am)

We have a 2003 XC90 T6. One of the first off the boat, December 2002, I believe it was the 2nd boat with XC90s (the 3rd sank in the English Channel).
 
The first tranny went around 36K, slipping gears, slow shifts, etc. Replaced with a rebuilt, since that is all that is available, luckily under the Volvo warranty.
 
The second tranny went this past March, at around 80K, in a spectacular fashion and ground the gears up. They could barely get it on to the roll-back truck. Replaced this time under a GEICO extended warranty, lucky again for the warranty coverage.
 
I came home July 5th to find a lake (not a puddle) under the XC90 in our garage. They said that the pan bolts were stripped and that caused it. I screamed and they replaced tranny number 3 with tranny number 4 after a month's wait to get a "reliable" rebuilt. They said that they replaced the tranny and the radiator with with rebuilt equipment, again, since that is all that is available, but all is fixed.
 
NOW.... this morning... my wife picks up the completed car from the dealer and on the way home.... not 15 miles from the dealer.... the "Urgent, Transmission Service Required!" light comes on. What is with this?!?!?!?!
 
Volvo keeps trying to say that it is the 2003 and 2004 GM transmissions that they used. Well, step up and take some responsibility for your design and equipment choices. This is the third Volvo we have had since 1992 and I would gladly take our old 960 wagon back which just passed 230K (my bother-in-law is still driving that one).
 
The dealer is coming to pick this pile of metal up this afternoon and give us another Volvo loaner (negotiated when we purchased the car) and it is now their move. My "Irish" is up and they have 48 hours to solve this situation before I go totally corporate, governmental, and media on them. They won't like me when I'm mad and I have been VERY reasonable and patient with them up to this point.
 
I have had previous run-ins with 3 other Fortune 1000 corporations over the past 10 years and those three corporations did not like the experience. Two of them use it as a consumer training exercise and example. You see, when I am this upset I look at it as a sport or a very expensive game that I now have nothing to loose and they have there entire reputation and corporate image to try to salvage and protect. (Don't get me wrong, we love our dealership, they are in the middle of this, but it is time for them to go to bat for us against Volvo and choose a side.)
 
I will not be dealing with Volvo Consumer Relations from this point on, I go straight to the Executives (Chairman, SVPs, and VPs) and the Board of Directors. They really hate getting e-mails, calls, and registered letters from a long and valued customer. They are about to experience a new lesson in customer dis-satisfaction and how the media, government, and internet can be an asset or their worst nightmare. Stay tuned... I'm good at this and Yes, I can be bought into silence, if they make the right deal.

#339 of 900 Re: FYI - Volvo and "Cash for Clunkers" Program [qbrozen] by volvomax

Aug 11, 2009 (5:16 pm)

Replying to: qbrozen (Aug 09, 2009 7:10 pm)
Unless your XC90 has an unbelievable number of miles on it, it is worth more than the $3500-$4500 the government will give you for it via the C4C program.
 
Agreed, something doesn't add up here.

#340 of 900 Re: Run away from the XC90s - on our 4th transmission as of this morning... [bertsxc90] by laws65

Aug 11, 2009 (5:30 pm)

Replying to: bertsxc90 (Aug 10, 2009 11:55 am)
And I thought I was a bulldog! Good for you and keep us all posted!!! Most of us are on our second, third, and some, such as yourself, fourth transmission. Any of us who have had Volvo kindly replace our tranny's worry horribly how long they will last. I would love to trade mine in, but I'm afraid it won't go far. I think your on the right track though and wonder if Volvo would make exceptions for those of us who have already had one or two tranny's replaced?
 
Please, please keep us posted, and don't forget to register the complaint with NTSB-or their board b/c they can put pressure on Volvo as well..
 
Lisa
 
laws65sbcglobal.net

#341 of 900 volvo stepped up for me by 619sdbolts

Aug 11, 2009 (9:27 pm)

I took my volvo in two days ago and expect to get my Volvo back in two days. took mine to a St. louis dealer with the dreaded transmission service light and they called Volvo and got the green light to replace the tranny, radiator, cooling lines and the software upgrade. the problem has been with the software and the timing of the shifting. the upgraded trannys from what the mechanic told me should alleviate this problem, however volvo is stepping up if you have 60K miles or so. they are picking up the entire cost. I got lucky. I did all teh factory mx on time. I also did some praying they would pick it up at no cost. for those that are in a similar position, have your dealer contact volvo US. They should be picking up the tab. A $45K plus vehicle should not have a tranny go out at 60K miles. I will most likely sell mine and get a nissan pathfinder. Good luck all.

Messages Page 35 of 91

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