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Volvo XC90 T6 Transmission

440 messages, Last post on Nov 27, 2009 at 2:31 PM
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I am the original owner of a '04 T6 with 126,000mi and just had the dreaded urgent transmission message. Towed 150 mi. to a local transmission shop of 40 years (not a national chain), only 70 psi not the 120psi as it should be and metal shavings and clutch material in the pan. Volvo NA. will not do anything until a Volvo retailer looks at the car, local dealer will not commit to assistance until seeing the car. For Volvo assistance, the dealer did say each case is different, depends on if you are repeat customer and if you regularly serviced at a Volvo dealer. This is my second new Volvo purchase, the last one in '89 but only serviced the XC90 at the dealer the first 2 years. I'm afraid volvo will kick in very little (if anything) based on my mileage. Dealer cost for the re-built is $4500, local shop (has done T6's before) capped my rebuild at $2600 and will offer a 24mo/24,000 mi warranty. I would have to tow to the dealer and pay a $120 evaluation fee. What would you do? |
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Hi, Really tough call. Most of the vehicles on this forum have a lot less miles, and even though we all still had to fight and be pushy, there's been a bunch of us that have had some success. My replacement tranny from Volvo is only one year unlimited mileage warranty, so that is a better deal with the tranny shop, but $2600 is still a lot of money-for me anyway- I guess it depends on what you plan on doing with the car as well. I had a XC 70 AWD wagon before this and never had the types of issues I have with the XC90. I would never purchase one again. I don't even know that I'd purchase a Volvo again after this experience. You could still do what we all did and complain to all the parties and see what happens-what's a couple of emails? But then again, it depends how much time/money you want to invest into all of this... Sorry I can't be more specific, but it all depends on what you want to do. Take care and Best of Luck. Lisa |
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Replying to: Milosanta (Jun 17, 2009 1:32 pm) But just my thoughts..... Lisa |
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Hello All, 2003 XC90 T6 AWD, 78,185 miles, I am the 2nd owner bought it with 58,000 miles 2 years ago. Previous owner gave me his Volvo service records. 60,000 mile service everything was fine. Unfortunately... now I have joined your group. July 2, 2009 while driving 7 miles at 25-40 mph, the dreaded "TRANSMISSION SERVICE URGENT" light came on. Took it to my local mechanic who said error code "TCM 002B" the 3rd and 4th gear are bad, probably have to replace tranny, but take it to the dealer, cost $35.00. July 3, took it to North Point Volvo in Little Rock, Arkansas (the ONLY Volvo dealer in Arkansas). After 2 hours, said that my battery was bad and they couldn't read the codes, new battery was $150.00, so I went to AutoZone and bought one for $90.00, so now they can test, right. 2 hours later, they tell me I need a new tranny, cost $177.32 for the diagnostic, and $8300 + tax for the replacement tranny(part# 8602595, $4743.86), radiator(part#36000087 $496.44), trans cooler(part# 30741490 $526.24), trans cooler line #1(part# 31212264 $133.98), trans cooler line #2(part# 31212261 $78.91), trans cooler line #3(part# 31212265 $133.98), coolant($23.98), and new bolts... yes seriously, new bolts (6 for the torque converter(part# 979671 $15.00), and 4 for the subframe(part# 985111 $53.88). Labor was calculated at $99.00/hr for 18 hours($1782.00). If you are doing the math, you realize that I am a couple hundred short, but the remaining figures were not listed on my estimate, I will assume shop supplies, but they wrote $8300 + tax. Before I went to the dealer, I began reading some of these postings, so I somewhat knew what to expect. However, I do believe I have the highest estimate to date. Apparently the economy is good at Volvo. It was too late in the day to contact Volvo Customer Support, so we'll see what happens on Monday. As I am currently unemployed, I have nothing better to do with my time that write letters and make phone calls, but I will hold off hoping they will just do what is right. If anyone has any advice for me, please let me know. I was searching for the posting #170 as I saw a link saying it may be of some help, VolvoAdvocate may have been the poster? Interestingly enough, when I returned to AutoZone to return the old battery for the core charge, I had them throw it on the tester, and it came back as good. I asked them if their tester tested under a load, and they said yes. So... thinking that was strange, I took it to Advance Auto Parts, and they tested it too. It was good. So here I sit with 2 good batteries and a go nowhere XC90 until who knows when.
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Replying to: dntscott (Jul 04, 2009 7:56 pm) Sorry, but welcome to the "club". I would see what the dealer does, first-then plan your actions from there. I also am the second owner of my XC90 that got a free replacement transmission and other parts. I purchased mine from a wholesaler who buys cars at the Auction in CT. I think they also did a little pitching for me to Volvo when they found out what I had done. If you need help after talking to the dealer on Monday, please let us know, as a few of us have been successful. I'll hope the best for you as well and feel free to use the card of I don't have a job to the hilt! Do what you need to do to get this taken care of. I'm still amazed that Volvo hasn't issued a recall, but that's just me. Let us know how you make out on Monday. I'll cross my fingers, toes, eyes, arms, etc..... Good luck and fight hard! Lisa
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i just purchased my Volvo 2004 XC90 T6 in May 09, Used w/47,000 miles on it, (i was looking for safety) already since i have owned this car it has been in the shop for many days. there has been unknown fluid leaks, hose issues, recalls, and now- on a routine oil change, i am told i have a refurbished transmission (unbeknown to me) that was incorrectly installed, my mechanic says- "a real sh*t job, by someone who didn't know what they were doing." this isn't right. i went for safety and now i have a car payment +??? unknown costly repairs. Should the dealership have disclosed the refurbished transmission? the dealership 30 day warranty has expired, i did purchase the extended warranty, after market, suggestion? what can i do with this lemon? thx in advance |
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Hi, I would look into the extended warranty immediately-as this is a major issue with these cars. Then depending on if the transmission is covered or not, would determine my personal next steps. So, in other words, if the tranny is covered by the extended wrty, let them pick up the cost of it, get it fixed and be done with it. If not, then I would recommend what I have to all the others on this forum and do the following, all online. 1. File a complaint with the NTSB 2. File a complaint with Volvo 3. File a complaint with your states Consumer Protection- 4. File a complaint with your states Attorney General-and please let Volvo know to what extent you are filing complaints with-might make them more motivated to work with you.... There have been a few on the forum that have done this and had success, I did and had success as well. But my only issue I've had with the car thus far has been the transmission-cross my fingers and toes here, so hopefully for you, once the tranny issue is resolved, you will have more peace of mind. Good luck, and don't feel bad about complaining-the more of us that do it-the more this issue will be brought out in the open. Also, I don't know if this will show on a carfax report, maybe the dealer where you purchased it had no idea, but I'd find that hard to believe........but that's me.... Let me know if you need anything else. Lisa |
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Replying to: laws65 (Jul 04, 2009 9:14 pm)
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Replying to: pcavell (Jul 21, 2009 12:35 pm) Yea, I hear you! I did the following as the second owner of an 2005. Apparently, the original owner on mine was a lease. 1. Write the Consumer Protection for your State. 2. Write the Attorney General for your State. 3. Write a complaint to Volvo- 4. Do the online complaint for NTSB. Do what you need to do. I did all of mine on line, either by forms or links thru email-and wrote scathing letters. This shouldn't be happening to any of us! I hope this helps and I'll hope for the best and cheapest outcome for you! Let me know if you need anything else! Lisa |
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