Last post on Nov 13, 2013 at 5:32 PM
You are in the Volvo XC90
What is this discussion about?
Volvo XC90, Suspension, Transmission, SUV
#267 of 920 Re: Class action against Volvo regarding T6
Jun 03, 2009 (10:04 pm)
2004 VOLVO XC90
1. Since day 1, the transmission on my 2004 Volvo-XC90 has been acting weird, it doesn't engage trough gear as quickly as it should. On May 25th 2009, the transmission completely went out leaving me in the middle of the intersection with cars behind me traveling 35 miles and almost caused an accident. The car has been sitting since then.
2. The transmission has never operated properly since I purchased the car in April of 2009.
3. I do not have an extended warranty and so the car waiting now for repair.
The shop and every other one I called knew exactly what the problem was.
They said that the transmission in this model and year was a faulty GM transmission and have seen many in for this type of service.
I did some research on the Internet and found that many owners have experienced the same problem, the exact problem.
I bought my car with 112,000 miles on it and some of the complaints I found on the Internet reported were as low as 20,000 miles.
I bought it from AutoWest Acura in San Jose, I ask them for help with that matter, (4 times) they were evasive and refused to help, or to get to any arrangement.
The "transmission service urgent" light came on. Took the car to the dealer and they said I need a new transmission. There seems to be a large number of these same complaints for this same car from Volvo.
#268 of 920 Re: Class action against Volvo regarding T6 [mancej]
Jun 04, 2009 (5:44 am)
Her is my e-mail that I sent yesterday to the attorney that is possibly interested in the "class action suit" against Volvo. Somebody who meets his criteria (I know there are many of you out there) get in touch with him & see if we can get this thing going.
ORIGINAL MESSAGE & REPLY BELOW
Good morning Mr. Green,
"I understand you are possibly forming a case to file a suit against Volvo North America regarding the many defective transmissions in the XC90. T6.
I'm currently battling with Volvo to repair/replace mine. My situation is exactly like that of all the others who have posted on the forum www.edmonds.com
Would having my transmission fixed on my own preclude me from being eligible to participate in a class action suit should there be one?
I have been documenting all things as I go along.
Please advise & also tell me what the next steps would or could be from you in a law suit of this nature."
Respectfully requesting your guidance,
Vero Beach, FL
"We would consider filing suit on behalf of someone whose transmission failed during warranty. I don't know if that includes your or not. In any event, paying for the repairs yourself would not preclude you from participating in a class action. You would want the shop to preserve any evidence, though."
#269 of 920 delay in new transmission
Jun 04, 2009 (3:05 pm)
Just found out that my dealer will not have the transmission in until July 10th -- I can't complain though, in addition to paying for the new transmission, Volvo is paying for a rental car -- which I will probably have for at least 5-6 weeks.
#270 of 920 Re: delay in new transmission [sahughes]
Jun 05, 2009 (2:55 am)
sorry if your repeating this info but did you buy new, used from the dealer or third party.... whats been your history/relationship with your local Volvo dealership? is this your first transmission, what year is the car, who made the ultimate decision to pay for your transmission...Volvo North America, Volvo Area Rep or the dealership? any warranty on your car, how many miles......
I'm very curious as the area rep, local service manager & Volvo N.A. say that until I have to prove (pay $$$ for all the diagnostics) that its a defective transmission before they will even consider if I qualify as a "good will" candidate. No offering of anything at this point.
I'm starting to feel like a broken record, round & round & round again......
Jun 05, 2009 (3:12 am)
I bought mine used from a wholesaler in March 2008 with 59k miles on it. From what my wholesaler told me there was no record of a transmission failure prior to them purchasing it at auction. They are the ones who took the car to the Volvo dealer for me, I wasn't involved. So, whether the good will was for them or me, I'm not sure. When the transmission went, I was out of my 60 day used car warranty and had like 71k miles on it at the time it was replaced. But I did file complaints with:
1. Attorney General for the state
2. Consumer Protection
3. Volvo contact us on line
And spoke to an attorney. The car was gone six weeks, but I didn't pay anything. But I did let my wholesale place know I was going to make a stink with Volvo, and I even worked at a volvo dealership locally when I was a teenager. I doubt that made a difference. My wholesaler had done a transmission fluid flush/change in December 2008, and within a month I had problems. They recommended I do a transmission upgrade which I told them was just plain bull -I know cars better than that. They said they would see what they could do with Gengras Volvo in CT and the rest is history......
#272 of 920 Re: delay in new transmission [verot6]
Jun 05, 2009 (10:17 am)
I bought mine used 4 months ago from a non-volvo dealer. It had slightly over 50K miles. Now it has 55K when the transmission went out last week, It was towed to our local Volvo dealer -- I had never been there before. They diagnosed the transmission and after 2 phone calls to me (I informed them I was aware of the transmission issue from info. I receievd on this blog) the service rep called me and said Volvo would pay 100%. I will have to pay nothing -- and Volvo is paying my rental car.
Jun 10, 2009 (8:53 am)
As I was watching the Stanley cup playoff's last night my phone rang. On the other end was my beautiful wife. In a concerned voice I heard, "Honey, what does a Transmission Urgent light mean?" After a couple google hits and an hour or so reading I do believe I can be part of the club.
We purchased an 05' xc90, used-with warranty, from a dealer in CO. Currently has 63k miles. We now are in Northern ND, 16 hrs away from the dealership we purchased it from, 8 hrs from the closest dealership in Minneapolis. This should be fun. ~sigh~
I will follow some of the advice here and let you know how things progress.
#274 of 920 Re: Class action against Volvo regarding T6 [verot6]
Jun 10, 2009 (8:57 am)
Do you have any contact info for Mr. Green?
#275 of 920 Re: Class action against Volvo regarding T6 [buffdriver1]
Jun 10, 2009 (10:47 am)
Incidentally, contact information should be shared by email rather than by posting in the Forums. Thought you'd like to know.
SUVs and Smart Shopper
#276 of 920 Less Power Once Volvo Replaced Transmission?
Jun 10, 2009 (12:13 pm)
My wife had her '03 T6 transmission replaced 4 mos. ago at 73k miles by Volvo (at their cost after major correspondance with corporate). She now says the car has less power then before, especially climbing hills. I checked with the dealer to see ifthey did something to reprogram the transmission to put less pressure (upshift earler?) on it, and they told me "the automatic transmission computer learns from your driving, and sets the shifting based on this. We do reset the computer when we replace teh transmission but it should have re-learned by now and have some power." Anyone else having similar problems or know more about this issue?