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Volvo XC90 T6 Transmission

436 messages,  Last post on Nov 23, 2009 at 1:07 PM

You are in the Volvo XC90 / XC60 Forum. Your Hosts are steve_ & tidester

What is this discussion about? Volvo XC90, Suspension, Transmission, SUV


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#259 of 436
carsurvery.org by laws65
Jun 01, 2009 (3:06 am)
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Thanks for the link. Let's hope none of us need to use it-but good to know it's there in the event we do.
 
Lisa
#260 of 436
Left front axle-transmission issue by lindsayn
Jun 01, 2009 (6:59 pm)
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Hi-I am new to the board as well. I purchased a 2005 T6 a month ago. Yesterday the "Transmission Service-Urgent" message appeared. I had it towed to a dealer. He told me that there is a round ball in the left front axle that has disintegrated and that axle fluid is leaking into the transmission. At this point, he is uncertain whether or not the entire transmission needs to be repaired. He is starting with the front axle and flushing the transmission fluid. He contacted a regional Volvo contact who agreed to pay for the parts ($850). We are stuck with the labor (also $850). He also told me that this may not fix the problem and that the transmission might still need to be replaced. He said that this is tied to the larger T6 transmission issues. Has anyone had luck getting Volvo to pay for labor on a repair like this? If so, what did you do? Thanks very much. It has been very discouraging to have just purchased this car and then to be stuck with all of these problems.
#261 of 436
Re: '03 T6 "No reverse" [luvmyvolvo] by verot6
Jun 02, 2009 (3:42 am)
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Replying to: luvmyvolvo (May 30, 2009 8:28 pm)

Well I towed it to the dealership yesterday. I was told by both Volvo North America & the dealership that there ould be no way they would do anything$$$ until it was diagnosed by them ($240.00 to find out what we all, already know). I will have an answer in a couple of days.
 
Thanks to all for the continued support we are giving each other. I will also be contacting the law firm who may be putting togehter the class action.....
 
VeroT6
#263 of 436
reply to Verot6 by laws65
Jun 02, 2009 (10:44 am)
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Feel free to use any of the techniques that I used as well. If the dealership starts pushing on you, push right back and let them know you who you are complaining to and that you won't let up. You shouldn't have to pay for this, not even the diagnosis!
 
Lisa
#264 of 436
Re: '03 T6 "No reverse" [beth36093] by Milosanta
Jun 02, 2009 (12:28 pm)
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Replying to: beth36093 (May 27, 2009 9:21 am)

The XC 90 is a great car, but heed the advise of buy a 206 or later model. I posted on here back in November of 2008, when I had to put my second tranny in the car. The first one went our at 61000, and at that time I was told by the mechanic that is was a design flaw in the car. The T6 (which is the turbo) engine puts to much torque on the tranny, which is a GM product and only a 4 speed. At the 67,000 mark I had to put in the second tranny. Now I was luck b/c my car was still under warranty. This time I was told that the first tranny, which was put in by a Volvo dealership, was done incorrectly. When they put the new tranny in they are suppose to change out the radiator coolant hose also, b/c metal shavings can get in there and the tranny is cooled by this. The service I got at both locations was exceptional, but the car is flawed and there is really nothing that can be done to fix it except keep putting in trannys. I also wrote to Volvo corporate who contacted me but gave me no satisfaction. I also lodged a complaint with the NTSB. So bottom line don't buy a XC90 T6 and you will be ok. Good luck.
 
Mike
#265 of 436
Re: reply to Verot6 [laws65] by verot6
Jun 02, 2009 (1:46 pm)
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Replying to: laws65 (Jun 02, 2009 10:44 am)

Lisa, looks like they (the dealership) that I will need to pay an additional $560 to drop the transmission pan & cut the filter to see whats happening inside. That makes $800 in less than 24 hrs. for "diagnostics" which Volvo N.A. Rep told the dealer that is my responsibility to pay for & find out what is wrong - we all know what is wrong...
 
The rep also said that since I was not a "Volvo Customer" (bought the car used from third party) had not ever been in a dealership for service (I am not the original owner & it appears to me that at first reason since I bought the car that I have had, I am "in for service" right now).
 
That I was probably not a good candidate for any "Good Will" from Volvo. The service manager told me himself that this is what Volvo Rep told him, the service manager do say on his own that he felt 90% sure that they would help in some way but I would need to commit to paying for the additional diagnostics. I refused.
 
He explained that i really had only two choices, pay or pick up my car & have someone else repair it with no chance of any Volvo $upport!
 
So hypothetically at the end of the day $800 spent & I still would'nt know if they would help me. My fear is I agree to the extra $$, they break it down & say "yep your going to need a transmission" & "that will cost $6,000 but Volvo will split it with you".
 
Now I would be out close to $4,000 & have another "factory transmission" . . . . . .
 
My local Sweedish mechanic has a newly rebuilt - improved trany in a crate at his shop with 2yr. unlimited mile warranty waiting to put it in for $5,000 he will also take care of the rear main seal while he's got it out (says around 100k miles it needs to be done anyway)
 
I am now close to three weeks with out a car & not close to having a warm fuzzy about Volvo's help. How loud do I need to get & in whose direction to I need to be yelling? The dealer is just in the middle but Volvo N.A. says nothing happening unless I play their game.
 
I am almost ready to throw in the towel
#266 of 436
Re: Class action against Volvo regarding T6 [kari4] by jld6
Jun 03, 2009 (8:35 am)
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Replying to: kari4 (Apr 13, 2008 7:38 pm)

Count me in. Just happened to me on mine. Was talking to my boss Friday who has the identical car and happened to him a week ago. Took his to the dealer, raised hell, pointed out all these posts and internet press on unacceptable transmission failures. He was able to get paid by local Volvo or someone so he faed no expense. The precedence is out there for local Volvo dealer or customer service to pay so they cannot use that excuse. I am starting process now. I will keep you all posted. I am in if there is a class action!!!
#267 of 436
Re: Class action against Volvo regarding T6 by mancej
Jun 03, 2009 (10:04 pm)
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I'm in:
2004 VOLVO XC90
1. Since day 1, the transmission on my 2004 Volvo-XC90 has been acting weird, it doesn't engage trough gear as quickly as it should. On May 25th 2009, the transmission completely went out leaving me in the middle of the intersection with cars behind me traveling 35 miles and almost caused an accident. The car has been sitting since then.
2. The transmission has never operated properly since I purchased the car in April of 2009.
3. I do not have an extended warranty and so the car waiting now for repair.
 The shop and every other one I called knew exactly what the problem was.
They said that the transmission in this model and year was a faulty GM transmission and have seen many in for this type of service.
 I did some research on the Internet and found that many owners have experienced the same problem, the exact problem.
 I bought my car with 112,000 miles on it and some of the complaints I found on the Internet reported were as low as 20,000 miles.
I bought it from AutoWest Acura in San Jose, I ask them for help with that matter, (4 times) they were evasive and refused to help, or to get to any arrangement.
The "transmission service urgent" light came on. Took the car to the dealer and they said I need a new transmission. There seems to be a large number of these same complaints for this same car from Volvo.
#268 of 436
Re: Class action against Volvo regarding T6 [mancej] by verot6
Jun 04, 2009 (5:44 am)
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Replying to: mancej (Jun 03, 2009 10:04 pm)

Her is my e-mail that I sent yesterday to the attorney that is possibly interested in the "class action suit" against Volvo. Somebody who meets his criteria (I know there are many of you out there) get in touch with him & see if we can get this thing going.
 
ORIGINAL MESSAGE & REPLY BELOW
Good morning Mr. Green,
 
"I understand you are possibly forming a case to file a suit against Volvo North America regarding the many defective transmissions in the XC90. T6.
 
I'm currently battling with Volvo to repair/replace mine. My situation is exactly like that of all the others who have posted on the forum www.edmonds.com
 
Would having my transmission fixed on my own preclude me from being eligible to participate in a class action suit should there be one?
 
I have been documenting all things as I go along.
 
Please advise & also tell me what the next steps would or could be from you in a law suit of this nature."
 
Respectfully requesting your guidance,
 
Dave Morby
Vero Beach, FL
 
RESPONSE
"We would consider filing suit on behalf of someone whose transmission failed during warranty. I don't know if that includes your or not. In any event, paying for the repairs yourself would not preclude you from participating in a class action. You would want the shop to preserve any evidence, though."
 
Robert Green

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