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SUVs Volvo XC90 / XC60 Volvo XC90 T6 Transmission
436 messages, Last post on Nov 23, 2009 at 1:07 PM
You are in the Volvo XC90 / XC60 Forum. Your Hosts are steve_ & tidester
I keep reading about how people have gotten the dealerships and or Volvo to pick up part of the tab on the transmission replacements. Has anyone had any luck on a car with over 100K miles. I have 118K miles and have lost the transmission. I like so many, love the car, but it has been a maintenance nightmare....this one seeming to be the biggest one yet. It irritates the %^$** out of me as I have been meticulously careful about maintenance and have done everything right. Has anyone had any luck with used parts in this regard?
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Replying to: judyv (Dec 26, 2008 4:24 pm)
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Replying to: carguy85 (Dec 27, 2008 6:44 am) |
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After reading all the posts about Transmissions, I decided to give my story as well, most of it similar to many of your stories, except that I didn’t take it to the dealer, I actually had it rebuilt. I bought the 2004 XC90 T6 used with about 48,000 miles on it, drove like a dream until 62,500 when the infamous "TRANSMISSION SERVICE URGENT" came on, we took it our local Volvo specialist (not the dealer), and they flushed the tranny and reset the light and updated the computer, they didn't find any metal shavings or off color fluid, it took about a week for light to come back when the shop referred me to a local transmission shop (Bradshaw's Transmission/Portland, OR) We had an aftermarket warranty who wouldn’t even review the claim until the transmission was out and broken apart to assess the situation. After the report, the warranty company declined to pay for anything, and it was $1,300.00 to take out the tranny and break it down, since I was already that much in, I decided to keep it there and not take it to the dealership, which quoted me $5,500.00. Since many of you took it to the dealership, I assume you never got to actually know what went wrong with the transmission, I got to find out every detail since they took it apart. I am in no way a mechanic, my experience ends outside my 1974 VW Super Beetle, so I’m taking a lot of this straight from the report and bill for the rebuild and from my conversations with the gentlemen who rebuilt it. So they found the “transmission fluid smelled burnt and was slipping under load, the second gear clutch pack was burnt and the second gear apply piston and the drum was damaged causing metal particles to contaminate the entire transmission and shift solenoids.” That came straight from the report. They were able to provide me with copies of their ATRA (Automatic Transmission Rebuilders Association) manual from the 2005 and 2006 year. The 2005 manual stated that the 2nd and 4th clutches are prone to burning and to inspect them when in for service. The 2006 Manual identified the problem as being improper machining of the accumulator housing, the chamfer angle was changed from 15 degrees to 10 and the depth was shorted from 2.7mm to 1.8mm. So they rebuilt it with the new specifications, and at first the light would come back on every 6 weeks or so, after taking it in a few times, they eventually found out that their computer wasn’t updating the new specs to the transmission and it was still programmed for the old worn transmission, once that got updated properly, it’s been handling like a dream ever since, it actually drives smoother. I can’t say with any certainty that this is what happened to everyone else's transmission, but it sure seems likely. I wonder if Volvo is just replacing the transmissions and discarding the old ones so no one investigates the root problem, this is only speculation. I have filed a complaint with the NHTSA, and I’m writing a letter to Volvo demanding payment for my transmission, which by the way was $4,512.00 in the end, that’s not including the $500.00 tranny flush I did a week prior to having it rebuilt. I’m also advising them that if I don’t receive at least a reply within 30 days that I’ll be filing a complaint with my state’s Attorney General, I’ve filed with them before with an other company on another issue and the issue was resolved pretty quickly, apparently companies don’t like to be flagged by any AG, so I urge you all to complain to your state AG, the more they get, the more likely they are to give in to us! I’m more then happy to provide anyone with PDF scans of the manual pages and even my bill with all the mechanic notes (my name and personal info redacted) if you’d like them to file complaints. So am I crazy for not letting Volvo replace it instead in the first place?
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| At least you found out some information. Thanks for posting this and maybe you won't be having to deal with this again in another few years like those of us who got it replaced at the dealer may have to do. Thank you again for the information; its always frustrating to be blind and trusting others to do the right thing for you. | |
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Replying to: jacostello (Jan 01, 2009 8:42 pm) I haven't had a problem with my 2004 XC90 yet, but I would like to be prepared. Please send PDF's of manual and bill to VolvoOwner.OldJim  gmail.com Thank You "OldJim" |
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Replying to: jacostello (Jan 01, 2009 8:42 pm) Thanks! |
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Replying to: jacostello (Jan 01, 2009 8:42 pm)
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Replying to: pmwri (Dec 22, 2008 7:00 pm) Updated the software, cost $238. All lights have been cleared, service tech at dealership says it is ready to go. I picked it up on 12/27/2008. Leave dealership and drive to CarMax to determine trade in price. For my 4 year old, $46k+, 62K mile high end XC90 T6 I was offered $9000! If I had a non-turbo it would have been worth more!!! Remember, we paid extra for the T6!!!!! On my drive home, the engine started running very rough and the check engine light came on. So I took it back to the dealership and had the service rep ride along with me while my wife talked with the Service Manager. Upon my return the service manager asks the service rep if he thinks that it is the "tranny". Rep says that it is slipping and has a grinding noise, most likely a new tranny needed. Don't stop reading because you will NOT believe this! Service Mgr says to Rep, "go ahead and cover the entire transmission replacement, parts & labor under the dealership/Volvo good will budget!!!" That is right, then entire costs. So here I sit, waiting for them to call and let me know that my SUV is ready, with one bit of advice. Stay calm, don't yell, use postings from this site to help make your case and then just camp out in the Service Managers office until they agree. Good Luck everyone!
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Replying to: peppergurl (Jan 03, 2009 3:42 pm) What were your symptoms with regards to the tranny needing to be replaced for the first time. Did you change your tranny fluid once per year? Thanks. |
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