- #413 of 422
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Re: XC90 Transmission Failure [kdc520]
by hoff2248
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Nov 06, 2009 (9:40 am)
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Replying to: kdc520 (Nov 06, 2009 6:14 am)
We just had the Transmission Service Urgent light come on yesterday and the dealer can't get us in until Monday. Our XC90 has 70k miles on it. Is there any hope that we will be covered as the second owner?
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- #414 of 422
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Re: XC90 Transmission Volvo doing the right thing! [lookingtohelp]
by agitlits
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Nov 06, 2009 (2:23 pm)
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Replying to: lookingtohelp (Nov 06, 2009 5:46 am)
Actually I have an answer from Volvo Australia that good will applies after the warranty expires. But the good will is considered on the case by case basis.
Alex
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- #415 of 422
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Re: XC90 Transmission Failure [hoff2248]
by agitlits
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Nov 06, 2009 (2:24 pm)
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Replying to: hoff2248 (Nov 06, 2009 9:40 am)
Fight for it, if they don't offer to cover 100 % expense straight away. They know it's a manufacturing problem. The number of owners of the vehicle makes no difference to the issue.
Alex
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- #416 of 422
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Re: XC90 Transmission Volvo doing the right thing! [lookingtohelp]
by pinkydog
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Nov 07, 2009 (7:23 am)
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Replying to: lookingtohelp (Nov 06, 2009 5:46 am)
lookingtohelp: Are you serious? You really don't work for Volvo? Check out these two words: REASONABLE RELIABILITY. Two words that will give Volvo crap during the litigation of the T6 class action suit. Warranty expires at 4 years/50k miles. I agree. And the owner picks up the tab after that, PROVIDED, the car is still working. T6 transmission breaks way before that, meaning the car is dead, unless you want to revive it by paying 20% of the original car value to revive it. And don't give me that "blame the owners for poor maintenance" crap. You have no idea how people took care of their T6's and the transmission still crapped out. Bottom line, the transmission is a bad match for the engine. And that's not the owners' problem. It's Volvo's. So you need to look at Volvo and help them, if you're really "lookingtohelp".
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- #417 of 422
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Re: XC90 Transmission Volvo doing the right thing! [lookingtohelp]
by pinkydog
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Nov 07, 2009 (7:30 am)
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Replying to: lookingtohelp (Nov 03, 2009 6:20 pm)
Hi lookingtohelp. I have question, who are you to say that there is no reason to join a class action suit for 2003-2005 XC90 T6 transmission? If I were you, I'd help Volvo explain their GOODWILL to the judge and the owners who got shafted by this bad engine/transmission match. FYI, I own a XC90 3.2, but I just can't stand your rhetorics and the way you slam the T6 owners and accuse them of not maintaining their vehicles.
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- #418 of 422
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Re: XC90 Transmission Volvo doing the right thing! [pinkydog]
by lookingtohelp
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Nov 07, 2009 (10:51 am)
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Replying to: pinkydog (Nov 07, 2009 7:30 am)
Never said anything about maintenance! I said Volvo helps customers who are loyal to the retailer by maintaining their vehicle with the retailer. Why should Volvo help a customer who has never seen the inside of a Volvo facility except to ask for a free transmission? I'm not slamming or blaming people for their transmission problems. Volvo is doing the right thing by helping us out. Can't file a class action suit against a company that paid for a transmission for a customer that is out of warranty. When do we as customer's start to take ownership of our vehicles??
Once again, Answer me this question: What other manufacturer would even consider doing this for their customers? I still have no answer.
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- #419 of 422
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Re: XC90 T6 2005 [jkorm]
by smcleod
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Nov 07, 2009 (2:55 pm)
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Replying to: jkorm (Oct 10, 2009 3:49 pm)
Hi Jkorm,
It sounds like I am about to join the "Urgent Transmission Service" club, I had my gearbox serviced 2 weeks at 75,000 with no problems and today the service light is on. Back to the dealer but the car is now of the extended warranty by 1 week. We had the extended warranty as we purchased the car pre-owned from a Volvo dealership.
Do you know which department at Volvo you spoke to? I will be calling them first thing on Monday.
Any help would be appreciated.
Thanks
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- #420 of 422
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Re: XC90 Transmission Volvo doing the right thing! [lookingtohelp]
by geo12723
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Nov 08, 2009 (7:10 am)
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Replying to: lookingtohelp (Nov 03, 2009 6:20 pm)
hi I bought a volvo 2003 and it has 52000 miles on it now and the tranny needs to be replaced.I don't know who to contact for help,we just moved to damascus pa and volvo wants 5700.00 to replace the tranny.I have been driving volvos for the past 10 years and have been happy.Is there someone to contact for help.I am so lost on what to do,with a new baby and new job we can't afford to fix the car.any help would be greatly appreciated.thanks for any help.e-mail(geogattus yahoo.com).
GEO
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- #422 of 422
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Re: XC90 Transmission Failure [agitlits]
by yurko
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Nov 08, 2009 (8:20 am)
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Replying to: agitlits (Nov 06, 2009 2:24 pm)
I agree that, if your transmission dies after the warranty expires, your best bet is to appeal directly to Volvo's "goodwill" for 100% coverage on a one-to-one basis. Your chances for success are probably much better if you bought your Volvo from and serviced it regularly at a Volvo dealer. If you bought it used elsewhere and can't document its service history, Volvo has less incentive to extend "goodwill" beyond the warranty period.
For those waiting for a "Class Action Lawsuit" to resolve their problem, don't hold your breath. As I pointed out in great detail in an earlier post (#325), you're apt to get little from such litigation. The lawyers will make it sound like they're on your side. However, the end result will be mega-bucks for them versus only (1) a discount on the repair costs and/or (2) a coupon voucher towards the future purchase of a Volvo for you. I think you're much better off attempting to resolve the problem on your own -- getting 100% of the cost covered versus pennies on the dollar.
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