Last post on Jun 05, 2013 at 3:46 AM
You are in the Ford Edge
What is this discussion about?
Ford Edge, SUV
#8 of 36 Re: question? con't [CCW91]
Feb 09, 2009 (12:47 pm)
With a tape measure?
#9 of 36 20" Chrome Wheel Problems
Mar 17, 2009 (10:40 am)
My '08 Edge Ltd with 20" Chrome wheels (6000 miles) has brassy tarnished spots on them that will not come off with the car wash solution or soap & water. My Edge just went through a long, snowy Ohio winter with road salt, although I did wash it frequently, especially after big snow storms. I went to buy chrome cleaner last night, but also noticed that the clear coat is peeling off along the outside edge of one of the tires, so I just took it into the service department. The "Master Certified Service Advisor" said that the wheels shouldn't do that, and they might need to order new rims for me. Then my sales rep came into the service area and said that their service guy could clean up the rims with a special cleaner. I told him I bought some chrome cleaner at the auto store, and he said that the stuff I bought in the store wouldn't do the job. What!!?? Does this mean I have to take my Edge to the service department every time my wheels get tarnished. Also, this does not address the peeling clear coat.
I will pick up my car in a couple of hours and will follow up on this forum.
I also have some kind of glue dripping down from the outer edges of the long horizontal piece that goes across and surrounds the lift gate handle. In between the horizontal piece and the lift gate, in the crevice, the paint has bubbled and is completely crumbled off in some places. They said they will put touch up paint on it and schedule it for body work.
#10 of 36 Re: 20" Chrome Wheel Problems [onedgeltd08]
Mar 18, 2009 (4:39 am)
Keep after them for new rims. Our daughter had the same thing happen to her Escape chrome rims. The only solution was new rims which Ford paid for.
#11 of 36 Re: 20" Chrome Wheel Problems [onedgeltd08]
Mar 18, 2009 (5:01 am)
It's a known problem. Find another dealer. They will be replaced no questions asked.
Mar 31, 2009 (6:38 pm)
I haven't been on the forum for a while, so I figured I'd check to see what was new and give an update on my tire issue. Well, I went to the dealer last spring and had "NEW" rims put on the edge when this issue first started. Guess what, another winter and the same problem AGAIN!!! So I guess it's back to the dealer. Has anyone else had the rims replaced and the same problem happen?
#13 of 36 Re: update [buffalo78]
May 02, 2009 (6:51 pm)
I'm from the Buffalo area, too and saw your topic. My cars don't include an Edge yet, but it's on my short list to replace my Subaru Forester. Every car I have had with aluminum painted wheels has had tarnishing and pitting issues that stemmed from breaches in the wheel's clear coat.
Tire Rack sells Wheel Wax that may help, there is a marine product called Flitz that might help, but you'll not like what is probably the most expensive, but best solution for you (and was for me).... get a set of winter tires and wheels, balanced, from Tire Rack and store your OEM's away for the winter. When winter's safely behind (I left mine on until the end of April, even though KB had been closed for several weeks), put the OEM's back on.
Also, when you get a tire changed or balanced, insist on "sticky weights", they cost more, but eliminate additional clearcoat breaches - unfortunately the old weights probably already caused some damage. If you prefer, have the old weights removed ASAP and the wheels rebalanced with sticky weights - nice wheels are too expensive to mess up and the price of rebalancing with sticky weights is a good value. Either Pep Boys or Walmart carries Eagle wheel protectant that might help, but a similar RainX product I used a few years ago gave negligible protection. Clean your wheels and tires with Eagle All-in-One cleaner, it does not contain acids. Turtle Wax also has a really cheap non-acid cleaner that I get sometimes, too. Pep Boys has the best selection of non-acidic cleaners I've found from the stores in our aread. Some sort of solution ruined the OEM wheels on my M3 a few years ago and the dealer insisted I caused it and wanted $2500 for new wheels. I continued to fight until they gave in - if the wheels were fine when I dropped it off, they did something, then I come to get the car and there were permanent black blotches on the wheels, it was obvious the damage was due to something they put on those wheels. Even BMW brand cleaner has acid in it - never never never use an acidic product!!!!!!
#14 of 36 Chrome wheels update
May 09, 2009 (11:25 am)
I to have a 2008 edge with chrome wheels and the rims are pitted I went to the ford dealer on may 5,2009 and he took pictures of the wheels ( all 4 ) are nasty the next day he called and told me that ford approved them as damaged and I would be hearing from them to receive 4 new wheels only time will tell when and if the new wheels are better than the first ones............geeeeeeeeeeeeeesh!
#15 of 36 2010 Ford Edge 20' Chrome Rims
Jan 02, 2011 (6:25 pm)
I noticed when i bought my brand new 2010 leftover Ford Edge about a month ago that one of the Chrome 20' factory rims had a small chip in the chrome. I was walking around my car today and noticed very large areas of flaking chrome on EVERY rim now. I see that several other people are having this problem after a snow storm . The fact is we just had a snowstorm here in the Phila. area and now i see all this flaking. I guess the salt theory is making sense now . I will be contacting my Dealer and will update this forum with my results.
Mar 27, 2012 (5:26 pm)
I recently took my Edge Sport in to have the tires balanced and aligned. I was surprised to hear that all 4 rims were damaged and that they were not covered under warranty. I have never has a problem with the alignment or balance until recently and have not run over anything that could damage the rims. The model year is a 2010 and I only have 22k miles. The Ford dealer in Albany Georgia wanted $2900 to fix the problem and said I should make an insurance claim. I picked up my Edge and went to another shop where a good friend worked. He advised me that the 4 rims were damaged and he can repair them for $1900. This sounds to me like a factory defect but was wondering if anyone else is having this issue.