Last post on Jul 07, 2012 at 12:20 PM
You are in the Mitsubishi Lancer
What is this discussion about?
Mitsubishi Lancer, Mitsubishi Outlander, Mitsubishi Lancer Sportback, Paint
#1 of 127 Mitsubishi Lancer 2008 Paint Chips
Feb 27, 2008 (10:53 am)
DO NOT BUY THE NEW LANCER!!!
The car is great if you like the paint to fly off of your brand new car. I bought a black 2008 Lancer GTS. I drove the car for 50 minutes on sanded roads during a recent snow storm. I ended up with Hundreds of rock chips along both sides of the car. Mostly next to the rear wheels. The car looks as if it has been sandblasted.
I went to the dealership and they told me it did not fall under warranty. Instead, they gave me a $1500 dollar estimate to fix the damage. My insurance company would not touch the claim, stating it is a problem with the car's design.
I called Mitsubishi corporate and sent them pictures. They determined it was not their fault and suggested I buy mud guards from them. I advised them that they don't even make a front mud guard for the Lancer! The customer service rep said "oh." I told them the damage comes from the FRONT tire.
I have filed a compliant with the Better Business Bureau and consumeraffairs.com. I hope they can help me. I also requested third party arbitration that Mitsubishi is required to pay for. They said they will sent me the paperwork.
If you have this problem call Mitsubishi corporate so we can get a recall!!! 1-888-648-7820
Think about it. If this car can't be driven on any kind of gravel without extensive paint damage, you would think they would have put a warning in the manual. WTF!!!!!!!?
I have heard this may be happening with other Mitsubishi vehicles. Check your paint.
#2 of 127 Re: Mitsubishi Lancer 2008 Paint Chips [j_fifer_919]
Feb 28, 2008 (7:57 am)
Can we see some pictures of your sandblasting issue? First time I heard of it on a Lancer
#3 of 127 Re: Mitsubishi Lancer 2008 Paint Chips [j_fifer_919]
Feb 28, 2008 (10:30 am)
Boy does that sound familiar. Your darn right it is happening with other Mitsubishi vehicles. Just check out the 2007 now the 2008 outlanders. Same exact problem.
Strips the paint right off the body. In fact I just got off the phone with the Mitsubishi District rep. & she gave me the same song & dance they gave everyone else, it is a "road hazard". Not a design flaw. When I asked who higher up the ladder to contact she told me she was it and if I wrote a letter of complaint it would come right back to her. Really sad if you ask me. I just want to know how we can alert the general public. This really stinks & now lancer owners. What is wrong with a company like Mitsubishi??
Mar 08, 2008 (8:36 pm)
is there anyone that has owned the lancer for a while that drives on gravel alot? if so have you had any problems?
#6 of 127 Re: .. [lancerfan]
Mar 09, 2008 (2:35 am)
What do you mean for a while? It only takes a few minutes of driving on gravel for the Lancer's paint to start falling off. Do not drive on gravel with this car.
I received a letter today stating I can't go to arbitration with Mitsubishi due to the fact that the car has a design flaw and the warranty doesn't cover rock chips. So Monday I will be speaking with a lawyer that handles product defects.
I did order some touch up paint from www.drcolorchip.com. They claim their product works very well. If you have paint chips, check out this site.
Mar 10, 2008 (7:51 pm)
really wow that sucks! I love this car and am planning on buying it soon but i will have to drive on gravel probably at least once a week. Maybe j_fifer_919's had some screw ups at the factory or something cuz i have read many owner reviews and there was never anything like that reported. Do you have some pictures?
#8 of 127 Re: . [lancerfan]
Mar 11, 2008 (11:54 am)
It's not looking good. The third pary arbitration company advised me they could not take this to arbitration due to the fact that the problem has nothing to do with the warranty.
I spoke with an attorney today. He advised me we could win the case, but it would cost a lot more than a $2000 paint job. He agreed with me that the car is flawed. He further advised me that filing a claim with the Better Businss Bureau may help. If you state in our claim that you will be advising other consumers not to buy their cars, they may help you in order to shut you up.
I ordered some touch up paint from drcolorchip.com. I will try that when it arrives. Check out the site. The results look good.
Mar 11, 2008 (12:09 pm)
How do I upload pics from my computer to the web site?
#10 of 127 Re: Pics [j_fifer_919]
Mar 11, 2008 (8:24 pm)
umm not sure. Im not the sharpest pencil in the box when it comes to computers lol