Last post on Dec 06, 2013 at 2:02 AM
You are in the Honda CR-V
What is this discussion about?
Honda CR-V, SUV
#139 of 202 Re: Strange noise [fatcat_melissa]
Apr 06, 2013 (2:38 pm)
Yes, new (2012) CRV. Noise started at around 4,000 miles. Dealership confirms it is from the rear differential area. It is AWD. Dealership was baffled and had to contact the Honda Tech Service line who also claimed they were baffled. Returned home with no work being done because Honda did not authorize any warranty work to be done simply because they didn't know what to fix.
I wrote a letter to American Honda in Torrance, CA and got a phone reply within days. After a few more days of them checking with the dealership service manager and the engineers at the Honda Tech Service division, the current status is to continue to drive the car while they work out a solution. I asked how long that might be and was told they had no idea. I then asked if I was to wait 3 years or 36,000 miles after the warranty had expired to seek a fix. No definite answer was forthcoming and they graciously and single-handedly marked my complaint as "closed".
Finally, myself and American Honda agreed that after 6 months if I had not heard any resolution to the problem, that I was to re-open this complaint.
I don't have a good feeling about this. What happens if and when I go to sell the vehicle and the prospective buyer says, "What the hell is that noise?"
Just imagine the AFLAC duck saying "AFF" but in a slow, low tone. That is the noise that I hear between 0-10 MPH,
#140 of 202 Re: Strange noise [baldy95307]
Apr 07, 2013 (8:04 pm)
We should probably create a new thread about this as the original thread does not really address this "croaking" noise issue.
There were a few people with this same issue (I suspect) that mentioned the replacement of the differential fixed it. I'm going to ask my dealer to do the same (will let you know how it goes).
Why did honda not do that for you?
Also, you seem very calm. I'm about to go balastic knowing I paid a bucket load of cash for this new car (the dealer did not negotiate as they said the car was so popular... they did not really need to sell it to someone not keen to buy it). Thinking about sharing my story with other customers at the dealership on memorial day. Anyhow... need to know your source of zen.
BTW- where are you located? Would love to know more about who you talked to at Honda. If you're keen to take this offline... let me know and we can coordinate something.
#142 of 202 Re: Strange noise [slm506]
Apr 14, 2013 (11:41 pm)
Really? Wow. I took it in; however, due to work I couldn't meet with any of the mechanics to have a drive with them. They claimed it was a wheel bearing, so I went ahead and gave the go ahead to replace it. Naturally, I am still hearing the sound. I'm going to go back this week and see if I can get someone to take a ride with me. It's tough trying to explain mechanical issues in a foreign language (I live in Poland) though. I hope I can get my point across.
#143 of 202 Re: Strange noise [cchong]
May 11, 2013 (2:08 pm)
This noise is the rear differential motor assembly. 48900-r7l-013. I've had mine replaced twice now on a vehicle with 15,000 miles. The part lasted about 4 months before it became noisy again.
#144 of 202 Re: Strange noise [ev305]
May 16, 2013 (11:12 am)
I have the same problem:2012 15K miles: It started at 4000 miles: and the noise kept coming back after 3 - 4 months. my rear differential is currently being replaced for the 2nd time. I have also had the motor on the rear diff. replaced 4 other times and the noise keeps coming back. I'm currently working with Honda America to extend the warranty on this: Chewy great job with the video.
#145 of 202 Re: Strange noise [bruins3]
May 16, 2013 (11:27 am)
Wow, they have replaced the entire rear differential for you twice along along with changing the differential motor on separate occasions?
I'm curious to hear where you get with Honda. I've worked with American Honda on a different matter with this vehicle and the experience left something to be desired.
#146 of 202 Re: Strange noise [ev305]
May 16, 2013 (1:18 pm)
Hopefully the fix will be complete and the warranty extended. As of now I do not have confidence the new rear differential will be the final answer. I get the feeling Honda Techs are just trying anything and hoping the noise goes away.
#147 of 202 Re: Strange noise [ev305]
May 29, 2013 (10:32 pm)
Hi guys. I'm am close to purchasing a vehicle in the next 2 days. I was planning on buying the CR-V AWD until I saw this thread. Is the croaking really that bad? Would you have gotten the 2 wheel drive or a different CUV (mazda, toyota, ford) all together if you had known about the noise before hand?
#148 of 202 strange noise
May 30, 2013 (5:40 am)
If you TEST DRIVE it you will be able to hear if there is a whine or not. the noise in my vehicle was noticeable at 40mph. it was slightly annoying but didn't affect the performance. the crv is a great car. i personally like awd. best of luck with making your choice.
PS It doesn't hurt to ask for an "assist" from above in making your choice.