Last post on Nov 14, 2013 at 2:25 PM
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Mazda CX-9, SUV
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#447 of 547 creaking noise when turning or occasionally when taking off from a stop
Jan 04, 2012 (7:51 am)
I own a 2008 Mazda CX9. Unfortunately in March of 2011, someone ran a stop sign and rammed into the drivers side front and side of vehicle. Damage was totalled at right around $18,000 dollars. They did not total my vehicle, which honestly should of been. The damage was extensive with frame damage, bent rear drive axel, all new headlamp assemblies, my car had nothing left in the front end of vehicle when I saw it the first time. My car was in the shop over 187 days! When I got my car back the first time, I had it 1 day and it shook all over the place, made a horrible thunking noise. Took it back and at first they said struts. Well, then came back and said no bent rear axle and something with u joints. Supposidly fixed it. Well, I continued to hear this creaking noise occasionally and it was never fixed. After about 2 months the noise became worse and as I said is there when turning especially but also occasionally when taking off. I am now being told it is the strut mounts. Dealership says may or may not be related to this accident. Is is possible that these could of been damaged due to the frame damage, rear axle damage, etc? I need to know as I need to have sometype of something to show my insurance company. My car has 72,000 miles on it with 90% of it being highway miles going back and forth to California as we were in process of moving. Help and soon please!
#448 of 547 Re: creaking noise when turning or occasionally when taking off from a stop [california_mom]
Jan 04, 2012 (8:42 am)
WOW! sorry about your situation. Unfortunately insurances will not total a vehicle unless is surpasses 75% value of the current market. I dont know what the value was back in March but I bet it was border line. Body shops dont make money on totals so sometimes they will lower the amount of labor just to come in right below the "total" line. I think its pretty shady that they do this but it happens all the time. As far as the noise you are decribing, it sounds pretty consistent with what the dealership is saying. if the body shop did not replace the upper strut mounts which also contain the bearings, they should have. Have them replace them to see if the noise goes away. I would hope that the body shop is using specifics when torquing (tightening) these components because an over tightened upper strut can also create these creaking, grinding noises. Hope this helps and I hope you put closure to your mis-fortunate incident. I hope all occupants were okay though and walked away with no negative effects. Your CX9 is just material that can be replaced.
#449 of 547 Re: creaking noise when turning or occasionally when taking off from a stop [davicho]
Jan 04, 2012 (12:20 pm)
Thank you for your response. One more question.....does the strut come as an assembly? Meaning including strut mounts? Just talked with insurance agent and he said that the body shop supposidly replace strut. Does not know what side (assuming left) since this was point of impact. Weird thing is that the noise I am hearing is 90% of the time when turning left. Also, my daughter and I were fine, thank goodness. As you said the rest can be replaced or fixed I hope. After 190 days in shop the first time around and now again....I am beginning to wonder!
#451 of 547 Re: 2010 Mazda CX-9 wind noise [joswald21]
Jan 06, 2012 (10:32 am)
I've got a Grand Touring '07 and would almost warn folks NOT to buy this otherwise wonderful car because the keyless entry/start has been problematic almost from the start. Usually it's some variation of the keys won't open the doors (multiple new batteries) and, over the past year, they won't start car despite new batteries, etc. Ridiculous. Give me an old fashioned key if you can't make an electronic one that works and doesn't cost hundreds of dollars to replace. The dealers are worthless on this too. I'd avoid buying a keyless Mazda unless they step up to address the issue.
#452 of 547 Re: 2009 CX-9 AWD GT TCS problems on tight turns [mebarbara]
Jan 29, 2012 (4:58 pm)
Did you ever get a response to your question? The TSB# for this problem is: SB-04-003-10. I had this same problem last summer (2011), brought it to the dealership's attention & they could not find a solution. At the time I brought it in, the car did not exhibit the noise & I was not aware of the TSB. My car is now not under warranty & I'm looking to see how much this is going to cost me. Thanks.
#453 of 547 Re: CX-9 Transmission Whine in 6th Gear [skaplan]
Jan 31, 2012 (9:31 am)
skaplan - Did you ever receive resolution to your transmission whine problem? It is related to the torque converter which engages at around 42mph in 6th gear under steady speed. I have the same problem which has progressively worsened.
#454 of 547 Re: CX-9 Transmission Whine in 6th Gear [mcx9]
Feb 01, 2012 (7:53 am)
The dealer, after consulting with Mazda, concluded it was a vehicle characteristic and not a problem. They indicate that many CX-9's make such a sound, though no others I drove sound like mine. They also say they have no problems with these transmissions, which are Asins such as found in Lexus, etc... I too find that the problem kicks in right around 42mph when going into 6th. Generally on a straight away where steady speed can be maintained. I'd say the sound extends up to around 47mph. Dealer speculated that the clutch, and I think he meant torque converter as you say, was going in and out at that speed, or transitioning, and thus the sound I hear. The indicator consistently shows 6th gear, and the ride is smooth without problem, so I have no sense that the tranny is transitioning. Their response does not satisfy me, and I have a case number. Perhaps if you get to the same point, we can then point them to multiple reports of the same issue.
#455 of 547 Re: CX-9 Transmission Whine in 6th Gear [skaplan]
May 31, 2012 (8:37 pm)
Any more info on this problem? I just bought a used 2010 CX-9 GT and
it is showing the exact same issue at 42 mph.... I have seen other posts
mentioning whining noise but not specific to speed, saying it may be
related to fuel pump issue?