- #173 of 193
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Re: Key Problem [wdhyte]
by 1stmazda1
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Oct 14, 2009 (11:16 am)
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Replying to: wdhyte (Oct 14, 2009 9:48 am)
I had tried to move the steering wheel, I have that problem in my other vehicle. It was locked so tight there was no play in it. If it happens again, as I am sure it will since the dealer has decided that they won't try to find the problem, I will try to jiggle the wheel. Thanks for the input.
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- #174 of 193
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Re: Key Problem [1stmazda1]
by ceric
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Oct 14, 2009 (11:48 pm)
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Replying to: 1stmazda1 (Oct 14, 2009 7:44 am)
It is most likely the battery.
Don't place your keys too close to the vehicle when they are not in use.
That way, the battery gets drained more quickly.
The button 2023 (or is it 2032) battery is very commonly used. Store a few as backup like your typical AA or AAA.
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- #175 of 193
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Re: Key Problem [ceric]
by 1stmazda1
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Oct 15, 2009 (8:30 am)
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Replying to: ceric (Oct 14, 2009 11:48 pm)
Amazingly after my husband and I expressed our disgust with the dealer, they contacted Mazda and the engineering department did say they were having a problem with the smart card and recognizing the key. The dealer has asked us to leave the vehicle until they are able to get some answers and some parts. Unfortunately the parts may take a few days. I will fill you in on wether this works to fix the problem or not. I know I bought a new vehicle to have dependable transportation and right now I feel like I have anything but.
Thanks for all of your input.
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- #176 of 193
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Re: Key Problem [1stmazda1]
by ceric
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Oct 15, 2009 (9:05 am)
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Replying to: 1stmazda1 (Oct 15, 2009 8:30 am)
Unfortunately, the SmartKey system is quite complex in the sense that there are many parts involved. It is hard to debug if any. I also own a Toyota with a similar system. Owners also reported issues with it and it usually takes several trips to get it fixed correctly. Dealers usually just blindly swap out parts (ECU, sensors, keycards, etc.)
Hope they fix your CX9 at first time. 
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- #177 of 193
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Re: Key Problem [1stmazda1]
by wdhyte
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Oct 16, 2009 (7:57 am)
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Replying to: 1stmazda1 (Oct 14, 2009 11:16 am)
after rereading your original post I see that the key wasn't recognized so jiggling the wheel will be an exercise in futility I think. I agree it's most likely the fob battery or the system itself for that matter. good luck
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- #178 of 193
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Re: Key Problem [1stmazda1]
by wdhyte
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Oct 16, 2009 (8:01 am)
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Replying to: 1stmazda1 (Oct 15, 2009 8:30 am)
a hah...well it pays to be hyper sensitive to issues and to catch them while they're small or at least manageable locally (and you're not 500 miles from home eh). let us know how it goes. good luck and I hope they at least gave you another vehicle while they were holding on to yours to effect repairs!?
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- #179 of 193
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Re: Front Suspension Problems?? [vg33e power]
by pwr1
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Oct 24, 2009 (5:55 am)
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Replying to: vg33e power (Sep 09, 2009 2:28 pm)
Let's not sugar coat this thing. Mazda has a real problem here, and I think they already know it. There are too many consistent stories of this right/front suspension clunking noise for it to be a fluke or our continuing imaginations. My car does it and it is very clearly heard over broken pavement and is directly related to the suspension travel. Folks... there are only so many pieces down there, and somewhere down there, there is a part that is not within tolerance or something was not designed quite right. As much as I am a car guy, I'm not a technician and shouldn't have to be. Why can't we have a real Mazda tech person comment on this, so we can MOVE ON!! I love my car, but man I hate that noise... 
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- #180 of 193
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Re: Front Suspension Problems?? [pwr1]
by k1200
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Oct 24, 2009 (7:53 am)
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Replying to: pwr1 (Oct 24, 2009 5:55 am)
I agree with you 100% I have grown tired of the many trips to the shop. Loved the vehicle but now it just seems to be an ongoing joke to them when I take it in and when I have taken it in the only thing they do is spray lithium grease everywhere and the noise remains . To give you a better idea of how obvious it is..... my mother who is 77 and NOT car savvy at all, as I drive and make turns or 5-25 mph she jokes and says "it sounds like your car is made from cheap wood" she said "maybe you should take it to a carpenter instead"....LMAO but she is right and Im pissed
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- #181 of 193
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Re: Front Suspension Problems?? [k1200]
by wdhyte
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Oct 24, 2009 (12:53 pm)
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Replying to: k1200 (Oct 24, 2009 7:53 am)
are any of you that have this front knocking sound in an 09 model? From what it looks, it seems that all are in 07's...wrong? Right? makes me wonder if they didn't do a design or manufacturing change between the year models? how long before you noticed it? etc etc...TIA
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- #182 of 193
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Re: Front Suspension Problems?? [wdhyte]
by ewsnc
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Oct 25, 2009 (3:24 pm)
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Replying to: wdhyte (Oct 24, 2009 12:53 pm)
Mine is 09 model and has frontal knocking/clunking noise on both sides when going over bumps and uneven pavement since about 2500 miles. I had the car checked by two dealers but they couldn't find what caused the problem. One dealer suggested to replace the struts but I didn't take the advice. Just want to see if there is a TSB to address this problem rather than letting my car to be an experimental victim.
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