Last post on Nov 26, 2013 at 10:48 PM
You are in the Lexus RX 300/330/350
What is this discussion about?
Lexus RX 350, Lexus RX 330, SUV
#613 of 732 Re: tranmission nightmare [la4mead]
Jul 21, 2011 (7:15 am)
YOUR MESSAGE READS AS A LEXUS ATTORNEY.
Lexus is falsely advertising when it says, "The relentless pursuit of Excellence."
I sued Lexus ins small claims court and won for their faulty transmission.
Lexus service manager finally admitted it was a piece of junk. The failure rate on 2009 - 2001 Lexus RX 300 AWD is tremendous. How do I know
I had two cars and they both went out at almost the exact same time.
These cars were babied.
After having bought the first LS 400 in 1990 and seven other Lexus,
NO THANKS I'm done. Lexus and Toyota quality have gone way down hill.
The worste part is Lexus refuses to takeresponsibility until they show up in court>>>>>>
#614 of 732 Re: tranmission nightmare [mrboston]
Jul 21, 2011 (7:29 am)
Can you say what the cost of the attorney was and what the settlement was?
#615 of 732 Takes Lexus to court
Jul 21, 2011 (8:30 am)
I am so glad to hear that you took Lexus ins small claims court and won for their faulty transmission.
My Lexus 2000 and my sister 2009 Lexus Rx3000 transmissions both had to be replaced after driving for about 90,000 KM.
The failure of my Lexus 2000 had almost caused my life in the HWY. The transmission stopped functioning a few second after I was exiting the HWY to the ramp. The car suddenly and completely locked on me. The engine was running, but the car could not go nowhere. I had to get a special tow truck to lifted my car to the garage. Luckily this did not happen in the HWY. This would had caused a chain reaction car accidents and very serious injury.
Every time when I am passing by the place where my Lexus transmission fail. I have a nightmare the next day. It is very unpleasant experience in my life that I had with Lexus. I tried to forget about it. But the terrible things always stayed in my mind.
Jul 21, 2011 (9:23 am)
Class Action, who lead this, I will pay 20% of my reimbursement to the leader, if we win, win chance over 90%
#618 of 732 Re: 2001 Lexus RX 300 AWD Transmission [jiminfresno]
Jul 21, 2011 (12:45 pm)
Well I got my update today on the 2001 Lexus Post # 605. I went to an independent transmission shop who is very well thought of in our city. His findings and cost to repair are below:
First of all the transmission is bad in your vehicle. The fluid is full of metal particles and is burnt. The planetary gear train (which is #1 failure) is breaking up causing binding in reverse and forward ranges. There were no electrical problems/codes found when I scanned the systems.
I have two options I can give you:
1. OEM reman transmission w/12 month unlimited miles warranty like we spoke about for 2776.27 for the parts and 1249.50 for the labor to install it. 4025.77+tax of 223.91 I spoke to the dealer and they wouldn’t/ couldn’t give me details of any upgrades/updates that are done to the OEM transmission. I am sure there are some though)
2. Jasper reman transmission w/36 month or 50,000 mile (whichever comes first) warranty. That transmission has a cost of 3335.00 and does not include fluid which would be 62.93. With labor this option would be 4647.43 +tax of 273.49 Now the Jasper reman has 7 upgrades to the transmission which they describe as critical items with the main ones being tig welded planetary gears and valve body upgrades.
Also I recommend an external cooler w/either option as added insurance from overheating the transmission fluid for 47.95 for the part and 170.00 labor to install it.
PS: a 10% labor discount is not included in above prices but will be discounted at invoice time.
Interesting enough I emailed Lexus yesterday morning and just heard back from them I am posting their comment below:
Thank you for contacting Lexus Customer Satisfaction. We are dedicated to providing superior service. In circumstances that require our attention, we will assist in the resolution process.
I am very sorry to hear of the concern that you are having with the transmission on your 2001 RX 300. The best way for Lexus to address your concern would be to physically inspect the vehicle at a Lexus dealership. If you have not done so yet, we recommend contacting the Service Department at your Lexus dealership to schedule an appointment. For your convenience. Once the physical inspection has taken place, should you require further assistance, please contact us at the toll free phone number listed below. We cannot guarantee any financial assistance, but we can certainly discuss your concerns by phone. We apologize for any inconvenience this may cause you.
If you require further assistance, please respond to this e-mail, or contact Lexus Customer Satisfaction at 1-800-255-3987, Monday through Friday, 5:00 am to 6:00 pm, or Saturday, 7:00 am to 4:00 pm, Pacific Time.
Name Deleted for Forum
Lexus Customer Satisfactiob>
The fact that they mentioned financial assistance tells me that they would have provided finanical assistance. However this is a 10 year old car and even though the transmission went out at 88,000 miles my guess is their financial assistance probably would have been a discount or $1000 at most. Since their cost to repair is over $5000, I would have been pretty much in the same place.
Hopes this help people in making decisions. By the way I did talk to Ammco over the phone, they do not provide lifetime warranties for AWD vehicles only 36 month warranties at 15% of the invoice cost. I asked for a quote for full replacement of a transmission and they would not provide one over the phone.
By the Way anybody have these problems with a 2001 Lexus RX 300AWD?
1) A power window that goes up and down only sometimes. Usually a swift hit to the door may make it work
2) The Key remote locks and unlocks all doors but the passenger door
3) The fan in the dash at times makes noise like its rubbing against something and then goes away.
#619 of 732 Re: 2001 Lexus RX 300 AWD Transmission [jiminfresno]
Jul 21, 2011 (3:26 pm)
I didn't went to dealer, because I think they would charge me money on inspection, and because I rarely service my car at dealer, so they would probably refuse any help.
I prefer to install a long warranty one, in the long run.
#620 of 732 Re: 2001 Lexus RX 300 AWD Transmission [jiminfresno]
Jul 21, 2011 (7:18 pm)
BTW, you actually have the external cooler, which is a standard equipment for 01 AWD. Check your front passenger side.
#621 of 732 Re: 2001 Lexus RX 300 AWD Transmission [lserlohn]
Jul 22, 2011 (7:53 am)
In reality the external cooler is a component of the towing "package", not the AWD system itself.
But purely by default you are RIGHT.
Lexus had already come to realize, due to the HIGH failure rate in the '99 & '00 models, that the RX300 transaxle, modified Camry transaxle, was the weak link in the RX300 design. As an interim "fix" the "optional" towing package was not really an option in '01. The other aspects of the '01 and future RX300's "fix" was to eliminate the rear LSD option and make the VC non-functional via a viscous fluid reformulation.
Less STRESS on the transaxle if the rear wheels were mostly just along for the ride.
As of '01 TC was adopted to "enforce" torque re-apportionment to the rear in the event front drive traction was lost.
It wasn't until DBW was adopted, along with elimination of the VC altogether, in the RX330 series to "protect the drive train" that the expected service life of the RX' transaxle exceeded 100,000 miles.
The bad news is that the addition of the external cooler only served to extend the service life of the RX300 transaxles, I am now at 80K+ and do not expect to see 100K prior to failure.
#622 of 732 Re: 2001 Lexus RX 300 AWD Transmission [wwest]
Jul 22, 2011 (8:27 am)
So, purely by default, then, you are a glass is half empty kind of guy.