Last post on Nov 26, 2013 at 10:48 PM
You are in the Lexus RX 300/330/350
What is this discussion about?
Lexus RX 350, Lexus RX 330, SUV
#265 of 732 Re: '01 RX 300 Tranny died at 99,800 miles [tanyaf]
Jul 04, 2009 (3:22 pm)
Hi. I also have a 2001 RX300 that I bought brand new from the Lexus dealer in Van Nuys, California. Here's the deal. In 2007, the transmission died. They charged me $3,900 and replaced it with a brand new one. A couple of days ago, the transmission died again! I called Bill twice, the service guy at Lexus (after a local mechanic inspected and confirmed that it was, AGAIN, the transmission!) that had dealt with my car in 2007,and he never returned the phone call. I called him again yesterday, talked to him and explained the situation. He said he would talk to the manager and call me back. He never did. I called the manager directly nearly 4 hours later and, to my chagrin, he said that: 1. I would (on my own account) have to take the car there for inspection. 2. That the warranty for transmission on that model was for a year only, with unlimited mileage (this makes no sense! - nice job, Lexus, covering only your company's interests!). 3. That he would contact the manufacturer and get back to me, but that he really didn't know was else they could do on their end. The least they could do is replaced the lemon transmission they sold me.
My car, at this point, has 163,000 miles, so I think 3 transmissions in 9 years is a little ridiculous, especially when all the maintainance and check up were done regularly.
I am done with Lexus, and so is the rest of our family forever. This company sucks!
#266 of 732 Re: '01 RX 300 Tranny died at 99,800 miles [4advice]
Jul 04, 2009 (5:40 pm)
Your transaxle isn't really a lemon, ALL RX series transaxles have had a design flaw from the get-go, even the new ones rolling off the production line as I type this. The RX330 and after use DBW to "protect the drive train" (cover up the design flaw).
#267 of 732 Re: '01 RX 300 Tranny died at 99,800 miles [tanyaf]
Jul 06, 2009 (6:48 am)
What the dealer sold you was most likely a rebuilt transmission. A rebuilt typically comes with a 1 year warranty. What you paid was a little more than I did. The dealer farmed out the repair to a transmisison shop and surely charged you a commission for their trouble.
The transmission shop I dealt with was of the opinion that the RX transmission is the same as they (Toyota) puts in the Camry and it's driving a much heavier vehicle.
#268 of 732 Re: '01 RX 300 Tranny died at 99,800 miles [ka1cvy]
Jul 06, 2009 (8:02 am)
When the RX was being designed the Camry transaxle was chosen as the base for what was to become a more robust unit for driving not just a heavier vehicle but also a F/awd SPORTS UTILITY vehicle.
When you mount a 3.0L V6 sideways in the engine compartment there's not much room left for the transaxle, now the engineers had to come up with a stronger, more robust one.
In order to do so some elements, long standing operational aspects, of the Camry's old transaxle were discarded. Along with providing more room the new design did provide for increased operational efficiency.
wwest abolition hesitation dfg
For more detail.
#269 of 732 One More Transmission Gone
Jul 07, 2009 (8:58 am)
I've been holding my breath. I have a '99 RX with 157,000 and just got word that it needs a new transmission at a cost of $5767. I have been having my service done at Toyota for years so I can't expect much in the way of loyalty discount. I am going to shop around other dealers. At my last major service abt 1,000 miles ago I finally had a transmission flush done thinking it would help extend the life of the vehicle. Now I have to decide if I want to invest that much in the car.
#270 of 732 Re: One More Transmission Gone [avery1]
Jul 07, 2009 (9:27 am)
157,000 is pretty good... "New" transmission? Exchange rebuilt transmission? Rebuild your transmission?
Just as a "flush" is not quite the same as transmission "service" (changing the filter and checking the debris in the pan) there is a difference. I was lucky. The dealer replaced mine with a genuinely new (from the Kyushu plant) transmission after trying two rebuilt (exchange) transmissions off the local shelf, all under warrantee at 70,000 miles.
I would shop around. There are transmission shops (maybe even another dealer) who would love to have your business. Look for a reputable one that will rebuild yours with the modernized Lexus spec parts, rather than one off-the-shelf, if it's not a genuinely new transmission.
The new transmission (four years ago) in mine doesn't exhibit any of the mis-designed or under-designed traits that (presumably) led to durability issues like the original had. The original was clearly flawed. With the new one, there is no hesitation upshifting or down, no rough shifts, and no burning of the fluid like the original from 5/98 (early '99 model).
Good luck. I hope you let us know what transpires.
#271 of 732 Re: One More Transmission Gone [la4mead]
Jul 07, 2009 (10:04 am)
The first Lexus dealer quoted the $5700 and he said it was a new OEM transmission. I called another Lexus dealer who quoted me $4337 for a factory remanufactured and said that there were no "new" transmissions only remanufactured. Was yours really new? What is the name of your dealer and where are they? At least I could call them. They are only quoting me 1 year unlimited miles on the warranty for the remanufactured unit.
I did have a complete transmission service done including the flush.
#272 of 732 Re: One More Transmission Gone [avery1]
Jul 07, 2009 (10:11 am)
don't waste your money on a new transmission. you can get a rebuilt with a 1 year warranty for around $3,500. The transmisison guy that rebuilt mine recommended changing the transmission fluid every 30K miles or so which is standard for any transmisison. I had changed mine at 47K which is not bad, but the nature of these light duty trannies makes them go early more times than not. You did very good getting over 150K out of yours, especially since you didn't do any service to it until very recently.
#273 of 732 Re: One More Transmission Gone [ka1cvy]
Jul 07, 2009 (10:59 am)
I've gotten a quote from a different Lexus dealer for $4300 for the same part. (I checked back with the original dealer and he confirmed he was using a remanufactured part.) I did get a quote from the local Toyota dealer for $4050 but I would still have to pay $300 for the diagnosis and get the car towed to Toyota so I agreed to $4500 at the first Lexus dealer including the diagnosis. I also have their 2010 RX 350 until the work is done so all in all I feel I did as good as possible under the circumstances. Amazing that a few phone calls saved me $1267 at the same dealer.