Last post on Oct 10, 2013 at 8:12 AM
You are in the Buick Enclave
What is this discussion about?
Buick Enclave, Car Safety, Navigation System, SUV
#14 of 23 Update GM Nav Disk???
Dec 31, 2011 (3:08 pm)
Don't buy the update disk and if you do for God's sake don't get it from the thieves at GMNAV Disk.
If you take out your DVD disk and put in your computer to check the folders you'll see that the 2011 dsk has maps dated DEC2008. The maps are even older than that and I have found no difference in them from the maps in the DEC2007 dated map folder on my GMNAV Dsk that came with my then new 2010 vehicle.
They just released the 2012 GMNAV dsk update and guess what. The maps are from 2009 and they are no where near up to date with roads and addresses that were open in 2009 or in 2008 for that matter.
GM as always takes an otherwise great vehicle and then pisses off people that plunk down $50K or more by screwing up badly such details as "intentionally" selling 3-4 year old maps with a $1500-2500 in dash Nav system then trying to "gouge" customers for a ridiculous $200 for a truly feeble attempt at an "update".
GM needs to be held accountable for this scam and so far no one is except for the few of us willing to rip their thieving throats out on blogs.
We are not only customers but we bailed out this damn company with our tax dollars and we who then also pony up a huge bundles of cash to buy a GM vehicle DESERVES BETTER!
#16 of 23 Nav/Radio problem just started!!!!
Sep 29, 2012 (7:34 am)
We just bought a 2008 Enclave CX model with tow package, two sunroofs, Nav System the works about 2 months ago. It has been my wife's dream vehicle for a long time. It's been great so far to own and drive. Just yesterday she was driving it and the radio started switching back and forth from FM to XM on its own. Now it's been parked since that happened yesterday so she don't know if it still going to do that. She has some stuff to do today later but just wondering if this is a documented problem and something she can have taken care of.
On a separate issue,
She's noticed a little bit of water, after it rains, on the bottom right corner of the glovebox, and ending up on the carpet. Where should we start looking?
Please help!! I'm in the Army and I can't help my wife with these two problems as I'm not there at this time so any info that I can relay back to her would be great.
Please help! Desperate!!
#17 of 23 Re: Nav/Radio problem just started!!!! [cyclgoat]
Oct 01, 2012 (11:44 am)
We appreciate your service to our country and understand that it would be frustrating to be so far away when vehicle concerns arise. If your wife had wanted to work with a GM dealership on getting this looked into and would also like for Customer Assistance to keep track of what's going on as well, she can either contact the Buick Customer Assistance Center at 800-521-7300 or can email us at socialmediagm.com (we would need the following information along with any further details she would want to include about the vehicle situation: name, phone and address, the last 8 of the VIN and approximate mileage, and the name of the preferred dealership).
GM Customer Service
#18 of 23 Can I turn off RADIO (Sirius, FM, etc) but hear Navigation commands?
Jul 26, 2013 (3:07 pm)
Maybe I'm in the minority, but at times, I do NOT want to listen to anything while driving, except any navigation commands when they come up. I don't know how to do this, as whenever the nav gal isn't talking, I can't turn off music. Any help?
#19 of 23 Re: Can I turn off RADIO (Sirius, FM, etc) but hear Navigation commands? [marsh0511]
Jul 31, 2013 (10:43 am)
I completely understand that you want to concentrate on the navigation commands. Infotainment General Support is a great resource. Their phone number is 855-478-7767. If you have any additional questions, you can always reach GM Customer Care at socialmediagm.com
Jennifer T.(Assisting Amber)
GM Customer Care
#20 of 23 Re: Nav system info is frequently wrong [yankeebelle1]
Aug 12, 2013 (3:36 pm)
I am having the same problem. Do not trust the GPS at all. I have a 2012 Buick Enclave...got it in May and I don't intend to have to buy anything to update it. I just went on a trip and I just happened to go to Mapquest before I left and they had the right directions. Taking the car in this week and see what they have to say.
#21 of 23 Re: Nav system info is frequently wrong [lslimr]
Aug 12, 2013 (6:16 pm)
Please keep us updated on the resolution of your issue when you go to the dealership for the diagnosis this week. If we can be of any assistance, please let us know.
GM Customer Service
#22 of 23 Navigation system install
Oct 06, 2013 (3:09 pm)
We just purchased a used 2010 Buick Enclave CXL that does not have navigation. Is it possible to purchase and install an OEM nav. system that will interface with the bluetooth voice, backup camera, etc.?
#23 of 23 2012 Enclave nav system
Oct 10, 2013 (8:12 am)
Have never received any real time traffic alerts. Had a 2011 Enclave and received many alerts. Dealer can't find anything wrong. Any suggestions?