Last post on Dec 30, 2011 at 6:06 PM
You are in the Jeep Commander
What is this discussion about?
Jeep Commander, Jeep Commander SRT-8, SUV
#6 of 12 Re: The Commander Is What You Make Of It [ourjeeplife]
by steve_ HOST
Nov 03, 2009 (7:54 pm)
Edmunds is on Facebook but it's a bit hard to cover a bunch of car problems on the walls there. A bunch of us tweet too. And then there's Edmunds Answers if you don't like the forum format.
Then we have the whole CarSpace going with blogs and photos and videos.
Back in the old days you could gopher us...
#7 of 12 Re: The Commander Is What You Make Of It [steve_]
Nov 03, 2009 (8:05 pm)
True.. But I'm beginning to find that Tweets and face are not what they are meant to be.. I have a problem with seeing Tweets of post on Face that have no interest to me.. I simply tell them to "Tell Me Something I Don't Know".
Although I would like to add you to tweet (which with the new option) I can and not have to deal with some of the things your obligated to say. I'd like to say that the "list" options was my doing but I'll never get credit for it.. The list option is like saying "I support you and your cause, Just I don't follow you" if that makes since.
The other issue with tweets, there is an increasing number of users who simply wish to spam or post messages to you in an attempt to gain favor or sell something. I'm not saying your this way (edmunds) but many are.
These types of forums are dieing off.. yet I can't allow this to happen. This is the only way I have deemed fit to for this aging man. seeking to offer his wisdom. or cometary to anyone willing to listen.
#8 of 12 Dealer didn't file & coporate doesn't want to rebuild car
Feb 24, 2010 (1:02 pm)
the jeep dealer that i purchased from did not file my paperwork correctly so i was left without a warranty. what's more, the commander - regarding my participation in these conversations - has had the start/stall problem, tires problem, cracked windshield problem, transmission leaking problem, required new brake pads and motors & all before i got to 30k. over the first year of owning it, i have put $5k into it, and within the next 2k miles I am going to need to put another $1,200 into it. the repair places and other jeep dealers are sympathetic but are not allowed to service commander without charging me full price because corporate will not honor the warranty that should be on the car. More: i have been told that chrysler jeep not convering cost of these repairs is not the industry stanard on repairs that mechanics consider are the result of faulty parts. And, more: Chrysler Customer Service will not put their refusal to cover my requests into writing; they out and out say that they do not put their decisions into writing.
#9 of 12 Re: Dealer didn't file & corporate doesn't want to rebuild car [itabot]
by steve_ HOST
Feb 24, 2010 (4:34 pm)
Chrysler Customer Service will not put their refusal to cover my requests into writing; they out and out say that they do not put their decisions into writing.
There's a trick around this - when they tell you something verbally, you put it in writing. Then you mail your written account to the manufacturer and tell them that this is your understanding of what the situation is and ask them to contact you if your understanding is wrong. Send it certified if you really want to
irritate get their attention.
#10 of 12 Re: Dealer didn't file & corporate doesn't want to rebuild car [steve_]
Mar 29, 2010 (1:06 pm)
thanks very much for this information, i will send them letter certified later this week. the notes section of the Jeep's manual is where i have been keeping a dated, very detailed recording of complaints, conversations, etc.
#11 of 12 Re: Dealer didn't file & coporate doesn't want to rebuild car [itabot]
Oct 18, 2010 (10:48 pm)
Itabot, I so feel you regarding warranty and cost of repairs on the Jeep Commander. I own a 2007 model and I am unable to find information anywhere on the internet regarding it. My jeep has 60,000 miles and has been maintained properly and has not been in an accident. Recently, as of this past Thursday, I was told that I needed a new rearend. Of course I thought I had a lifetime powertrain warranty, or at least 100,000 miles. Come to find out I only had a 3/36,000, which is just like the basic warranty. I am livid. I have spent 1500.00 in maintenance and repairs since May 2010. A set of tires in May, a set of tires in July and a front brake job, and rear break job the end of September 2010. I bought the jeep brand new April 2010, and they are telling me I need a new rearend! I am in the process of communicating with Chrysler regarding this matter because this is just not right.
I feel your pain.