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BMW X3 Sunroof

3 messages,  Last post on Mar 01, 2008 at 7:35 AM

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#2 of 3 Re: BMW X3 Sunroof [peter1234] by steve_ HOST Feb 12, 2008 (9:48 am)
Replying to: peter1234 (Feb 12, 2008 6:18 am) Check out this X5 post while waiting for responses:   Mr_Shiftright, "BMW X5 Maintenance and Repair" #468, 13 Jan 2007 10:16 am
#3 of 3 2004 x3 Sunroof Problems and Leaks Please Help by myx3 Mar 01, 2008 (7:35 am)
Hello Everyone,I am new to this and I greatly appreciate your time and consideration.   I purchased my 2004 x3 with 59K miles from an auction in December 2007. I love this vehicle, drives great (gas mileage ok). I knew (or thought the rear interior shade for sunroof was missing but later noticed it was lodged in headliner) however the sun roof worked fine for several weeks. Then one weekend on a drive to FL I opened the sunroof, heard a lock of clicking (probably parts breaking) and the sunroof remained open in the "tilt" position. I took it to the local Volvo "authorized bmw center" and they recommended an upholstery shop. Took it there, they tore down the headliner removed the sunroof and said that about 400 bucks in parts were needed and 450 for labor. I like my sunroof so I agreed. TWELVE DAYS LATER , parts from Germany, they assembled and it still would not leave the tilt position when activated. They showed me in manual where "the system had to be initialized by BMW." They did refund the Labor portion of repair. I drove 107 miles one way to closest BMW Delearship authorized repair center. By the way since then it rained and I had water in rear interior of vehicle. After two days at dealership they said sunroof was "wedge" , cost would be 3300 bucks for New Sunroof Cassette, they supposedly repaired leak cleaned drains, and were suppose to program key. They could not close sunroof back and wanted to charge me 300.00 for them to close it, when it was in the close position when I brought it in!! Reluctantly they closed it back for no charge, but plenty of headache. I talked to a body shop to see if i could get a refurbished sunroof cassette, he located one for 500 but got damaged during shipping from California. Meanwhile, I noticed a couple of weeks later 5 INCHES OF WATER in the plastic "holder" in rear of vehicle and driver rear floor was also very wet. I called the dealer back, drove 107 miles ONE WAY to let them take another look. AFTER TWO DAYS, they said " when they gave the vehicle back to me the interior shades were closed and the exterior was completely shut>" They accuse me (or someone else) of opening after they closed? Why would I do that when I have learned by now that it will not be able to close back unless you remove entire Sunroof again. I CALLED THEM A BOLD FACE LIE! Obviously, I would know if this was true (the interior shades were open because it could not go into close position) they also said that my key could not be programmed because the water had damaged the TCU whatever that is. I am losing the fight because it is my word against theirs..... I would like to get my sunroof fixed It is difficult for me to believe that the entire unit needs to be replaced when something is working but "binds" when you activate motor, why not just "unbind" or fix the area that is binding. Why NEW CASSETTE? I want the problems fixed (what are your thoughts on refurbished cassettes)and the leak fixed, but do not know where to turn. Any advice would be greatly appreciated. I truly apologize for long email.   Sincerely Needs Help!!

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