Last post on Dec 09, 2013 at 6:08 AM
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Toyota RAV4, SUV
#64 of 182 Re: 2006 RAV 4 oil consumption [justus6]
Oct 30, 2012 (4:54 pm)
Hi, my story is similar to all of yours. My 2007 RAV4 engine seized a week after my wife noticed the oil light flicker on (96000 miles). At that time I had to add over 4 quarts of oil so I knew I was in trouble, it was bone dry. Mind you, I serviced my vehicle in reasonable intervals and never had a sign that anything was wrong (no dash lights, no oil leaks, no overheating, nothing!).
Dead one week later. I had a used engine installed before I realized there was a TSB about oil consumption ($6100). Other options included $12000 new engine and $9000 for a new short block, both of which exceeded the vehicle value. When I asked how much they would give me for a trade-in as is, they suggested $1500. I was shocked to say the least.
Now I come to find out that the replacement engine was manufactured in the same date range as the suspect engines listed in the TSB.
I tried to reason with TCS but I am outside of warranty and they said they wouldn't help offset the cost because I didn't have my vehicle serviced by Toyota. I even tried sueing the dealership in small claims court, but they claimed that they had no obligation to tell the owner about the TSB and the warranty is a manufacturer issue (so I lost). I went as far as to write a letter directly to the President of Toyota in Japan (Twice). Unfortunately, these just ended up back at the Corporate office in California where the customer support team resides.
I am extremely frustrated and when dealing directly with an Executive Analyst from the Toyota corporate office, I was mislead and finally offered a minimal amount as a peace offering as long as I signed a waiver to any future action (and I can't discuss the details of it outside of family).
So, that's where I am today...to sign or not to sign? That is the question. As a customer, I mean nothing to them, but I'm desparate for any cost assistance. I don't know if there is enough people complaining to actually move forward in a class action suit.
Fact, the Toyota 2AZ-FE engine was redsigned in 2007 with thinner piston rings and different piston design. There were other design changes but these are the ones that created the oil consumption problem.
Fact, the TSB-0094-11 is directly related to the bad design. The repair includes replacing postons and rings (coincidence?)
Fact, The Magnuson-Moss Warranty Act makes it illegal for this manufacturer to claim that because service was perfiormed outside of Toyota, the warranty is void.
Fact, my 2007 RAV4 was defective from day one so that is before any warranty period.
Fact, the District Service and Parts Manager (DSPM) decided not to help support my repair without ever looking at my vehicle. Getting in touch with this DSPM was a challenge in itself (untouchable). He finally called after almost 4-weeks from my request from day one in the shop, just to tell me I'm SOL.
So, Toyota knows about a problem, ignores pleas for help and has the airogance to suggest that my engine failed because I didn't have it serviced by them.
So, guess who's out of luck? Me and all of you. I never thought I was going to give up this fight but they are Goliath and I'm not David.
#65 of 182 2008 RAV4 55k mile oil consumption too!
Oct 31, 2012 (4:08 pm)
I just pulled the dip stick last night and found the level just barely reading on the tip of the stick. It took about 1 quart to get it to almost halfway up stick scale. I noticed over a year ago that I was down on oil between changes and at changes,which I do myself and I keep all receipts. I have approx 7 months and 5k miles left on 60mnth/60k warranty.
Sitting next to my RAV4 in the driveway is my 01 Chrysler Voyager with 112k. I pulled it's dip stick and it read about 3/4 full and I changed both vehicles oil on the same day....so much for paying extra for Toyota Quality (
#67 of 182 Re: 2008 Rav4 4 cylinder, Toronto, Canada [vivaldi7]
Dec 17, 2012 (12:09 pm)
Here is more to my story.
After all the hassle, engine in this car was fixed by dealer.
However, my joy lasted only about 4 weeks. Sometime during week 5,
I observed that oil level dropped again. By the end of week 6 it was down by almost 0.5 L or in other words it was half-way between max and min mark on the oil stick.
So I am back to square one, running through consumption tests,
and growing in disappointment of Toyota.
FYI, this car was manufactured in Japan. Millage is less then 45 000 miles.
Dealer is not even sure if the warranty on the fix is 60 or 90 days !
To add more,
7 days after my last visit at dealership service, for oil consumption check and refill, I discovered that there is too much oil in the engine.
They overfill !
They overfilled by about 0.5 L !
Can I trust them anymore ?
#68 of 182 Re: 2008 Rav4 4 cylinder, Toronto, Canada [vivaldi7]
Dec 20, 2012 (12:59 pm)
My story (2007 Rav4) starts out the same as everyone else's - oil light comes on at around 60K miles, need to add oil frequently, consumption test, etc.
Fortunately I had purchased this vehicle from a private seller in 2008, and he had originally purchased a premium extended warranty policy. Everything is covered up to 100K miles with "0" deductible.
After "failing" the consumption test my dealer (Team Toyota in Langhorne, PA) took the engine apart and found a complete mess, and a new short block was needed or a replacement with a used engine. The warranty company knew they were on the hook, especially since my records showed that I had the oil changed on schedule since I owned it, but took their sweet time making a decision. So after a few extra days of waiting my rep. at the dealer read them the riot act and we finally got the engine rebuilt. So the $6000+ repair job was completely covered, and the dealer and the warranty company paid for the nearly 3 weeks of the "loaner" car.
I'm feeling pretty good right now, but I hope this engine lasts a nice long time. You just never know any more. Kudos to the dealer - I think the fact that they weren't paying for the repairs themselves made this a better experience than others since they were actually on my side.
#70 of 182 2006 Rav4 only 1.2 qts in engine!!
Dec 22, 2012 (10:54 am)
Well I just found out the hard way about this oil buring issue at ~93,000miles.
I have been religious about changing oil every 3k mile and never though to compare teh volume out vs what goes in. This last change was closer to 5k as I got sidetracked and had not had a chance to change the wifes oil.
I was shocked to see barely 1.2 qts of OW20 come out into my bucket!. How can the engine be down 75% in oil and NO engine oil light come on!. I am concerned I may have toasted the engine running it on such low oil. Thank you Toyota!
The light just did start coming on but only under a hard brake as the oil would get pushed to the front of the oil pan. Under idle - no light. I just called the local dealer - of course they have never heard of it. Called the Customer service number as well to register a complaint. Now I'm worried the engine is going to blow!
#71 of 182 Re: oil consumption on '07 Rav4 [mrs_b1]
Jan 03, 2013 (2:00 pm)
My 07 with 53k has the same oil consumption problem. I am in for the law suit.
#72 of 182 Re: rav4 oil consumption
Jan 04, 2013 (10:26 am)
Same problem as everyone else here with my 06 rav4 sport. Have had all maintenance through the dealer, take great care of the car. Went through the oil consumption test at 60k miles when oil light first came on. I was getting 1250 miles to the quart, Toyota said they would fix it at 1200 miles. Restarted the oil test at 80,000 miles. When I got home from the dealer the first day, I checked the oil and it was way high on the dipstick, they had massively overfilled the oil. So when I went in after 1000 miles they said I was now getting 2000 miles to the quart. I stayed with the car to make sure they didn't overfill and this time got barely 1200 miles before it was empty again. Broadway Toyota of Portland Oregon is clearly trying to cover this up, anyone else seeing dealers trying to
Hide the problem? I'm going to start using twitter to see if Toyota will respond.
#73 of 182 Re: rav4 oil consumption [lauratxl]
Jan 04, 2013 (1:27 pm)
I am having the same problem. Unless we start a class action Toyota will not do anything about it.